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  • #6,261
  • Jul 18, 2020 3:09pm Jul 18, 2020 3:09pm
Quoting Mohfabregas
{quote} hi I have been trading with my phone for years. I have never faced any issue like I have faced with oanda with the situation I have told you. I am now trying to get in touch with a lawyer based on Singapore to understand more on how to proceed. Apparently my account was opened in Australia as per the email but all oanda communication takes place in Singapore. I am so confused up to this point. Oanda offered me bonus on my deposits and also rebates. Has anyone ever been offered this? I really don’t get how to approach the regulators as it’s...
Your Oanda Premium Relationship Manager is the only person at Oanda that you should talk to since he is there to take care of your problems. Talking to the Oanda frontdesk staff is a waste of time. The Premium Relationship Manager has some clout and should be able to thoroughly investigate the case. If nothing works with the Premium Relationship Manager and the regulator taking Oanda to court might be the best solution but please first make sure that you know how much the law firm will charge you for their services. I wish you good luck in recovering your funds.
  • #6,262
  • Jul 19, 2020 5:16am Jul 19, 2020 5:16am
Are there any Aussies having connectivity problems with OANDA's live servers??? I've been having a lot of erratic connection issues with my OANDA'S MT4 live account. The "No connection" status comes up more often than not... some times i get disconnected for a whole day...... OANDA'S customer services staff are saying that it is an OPTUS issue. Any other user(Specially from Sydney) in a similar situation???? Just in case I run a "tracert" and a "ping" report and sent it to OPTUS but still haven't heard anything yet.
Thank you in advance..
  • #6,263
  • Jul 19, 2020 2:29pm Jul 19, 2020 2:29pm
Quoting Enri54
Are there any Aussies having connectivity problems with OANDA's live servers??? I've been having a lot of erratic connection issues with my OANDA'S MT4 live account. The "No connection" status comes up more often than not... some times i get disconnected for a whole day...... OANDA'S customer services staff are saying that it is an OPTUS issue. Any other user(Specially from Sydney) in a similar situation???? Just in case I run a "tracert" and a "ping" report and sent it to OPTUS but still haven't heard anything yet. Thank you in advance..
Not sure if it's the same issue but I received an email stating that the Oanda servers would be down starting Saturday at 00:01 GMT (if I remember correctly) for approximately 4 hours for maintenance. Unfortunately I no longer have the email since I deleted it.
  • #6,264
  • Jul 19, 2020 10:23pm Jul 19, 2020 10:23pm
Thanks Hutch, yes I received the same email, but this is going on a daily basis for ages.... I'll see what Optus has to say, I don't want to think anything bad about Oanda. We'll see, thanks again Hutch and have a profitable one....
  • #6,265
  • Aug 5, 2020 3:16am Aug 5, 2020 3:16am
Quoting Mohfabregas
{quote} hi I have been trading with my phone for years. I have never faced any issue like I have faced with oanda with the situation I have told you. I am now trying to get in touch with a lawyer based on Singapore to understand more on how to proceed. Apparently my account was opened in Australia as per the email but all oanda communication takes place in Singapore. I am so confused up to this point. Oanda offered me bonus on my deposits and also rebates. Has anyone ever been offered this? I really don’t get how to approach the regulators as it’s...
Hi, how about your case? resolved now?
Forex, my love!
  • #6,266
  • Aug 6, 2020 7:40am Aug 6, 2020 7:40am
so Oanda still pay interests for positive swap pairs like TRY/JAP ??
  • #6,267
  • Aug 6, 2020 12:57pm Aug 6, 2020 12:57pm
Quoting findcount
so Oanda still pay interests for positive swap pairs like TRY/JAP ??
This indicator indicated no
Attached Image
  • #6,268
  • Aug 8, 2020 1:17am Aug 8, 2020 1:17am
Anybody having problems connecting to OANDA, frozen since 1 Hour!!!!
  • #6,269
  • Aug 8, 2020 1:37am Aug 8, 2020 1:37am
Quoting Hutch
{quote} Looks like Russia is copying the US model making sure that traders cannot make money.
right, and the German model
  • #6,270
  • Aug 8, 2020 1:54am Aug 8, 2020 1:54am
Quoting Mohfabregas
{quote} hi I have been trading with my phone for years. I have never faced any issue like I have faced with oanda with the situation I have told you. I am now trying to get in touch with a lawyer based on Singapore to understand more on how to proceed. Apparently my account was opened in Australia as per the email but all oanda communication takes place in Singapore. I am so confused up to this point. Oanda offered me bonus on my deposits and also rebates. Has anyone ever been offered this? I really don’t get how to approach the regulators as it’s...
Lawyer, lot´s of patience and hard work ahead for you brother.
Could take months and more. Start compiling all the data, trading logs, trading activity.e-mails, everything, before you loose those also.Don´t post them here, just share with your lawyer, and make sure he does all the "legal exchange" with OANDA and Regulators.Any wrong written statement by you, works against you.
I own a business, lately someone sued me for 20000 Euros, (a criminal), I answerd no E-Mail and wrote no letter, everything through my lawyer and Insurance Company representative. We won.
Relax, calm down and work hard, also, there´s no hujrry once you have all the docs. organized..But ti will take time, and no guarantee of success, GOOD LUCK!
  • #6,271
  • Aug 8, 2020 7:10am Aug 8, 2020 7:10am
Quoting Hutch
{quote} This indicator indicated no {image}


that's a mega bummer.................do i have to pay swap then ??


many many thanks by the way !
  • #6,272
  • Aug 8, 2020 1:36pm Aug 8, 2020 1:36pm
Quoting findcount
{quote} that's a mega bummer.................do i have to pay swap then ?? many many thanks by the way !
No swap for yesterday or today but there is a 4% admin fee for all TRY pairs. TRY pairs are so volatile that it's not worth trading them.

https://www.oanda.com/sg-en/trading/financing-costs/
  • #6,273
  • Aug 8, 2020 1:57pm Aug 8, 2020 1:57pm
Quoting Hutch
{quote} No swap for yesterday or today but there is a 4% admin fee for all TRY pairs. TRY pairs are so volatile that it's not worth trading them. https://www.oanda.com/sg-en/trading/financing-costs/

I am a USA citizen and would like to trade Dow and Nasdaq CFDs. I do not want to go overseas.

Is there anyway to sign up With Oanda Canada, as they do offer it?

If anyone knows or can help with that, please answer here or PM me.
  • #6,274
  • Aug 8, 2020 3:24pm Aug 8, 2020 3:24pm
Quoting driven18
{quote} I am a USA citizen and would like to trade Dow and Nasdaq CFDs. I do not want to go overseas. Is there anyway to sign up With Oanda Canada, as they do offer it? If anyone knows or can help with that, please answer here or PM me.
I'm also from the US but I signed up with Oanda Canada in 2005. One of the requirements was to have a bank account in Canada that could be used to fund the account, withdraw profits, etc. No FACTA crap in those days Maybe rules changed so it's best to contact Oanada Canada directly.
https://fxtrade.oanda.ca/your_accoun.../register/gate
  • #6,275
  • Aug 9, 2020 3:25am Aug 9, 2020 3:25am
Quoting Hutch
{quote} No swap for yesterday or today but there is a 4% admin fee for all TRY pairs. TRY pairs are so volatile that it's not worth trading them. https://www.oanda.com/sg-en/trading/financing-costs/

thanks a lot !
  • #6,276
  • Aug 14, 2020 2:22am Aug 14, 2020 2:22am
Recently, my friend from India received an email from OandA stating it can no longer offer trading accounts to his jurisdiction. Any idea, which regulatory change prompted OandA to do this. OandA Live help rep is unable to provide this information.

Copy of that email:
Dear XxXxXxXx,

As a result of regulatory changes, we can no longer offer forex and CFD trading accounts in your jurisdiction.

We will be closing positions in your OANDA trade account prior to noon 27th August 2020 so you need to take necessary action and close your open positions and withdraw your funds.

Your account will be set to ‘closing only’ shortly after 4pm UK time on 20th August 2020. This means that although you will be able to close your open positions and withdraw funds from that time, you will no longer be able to open any new positions.

If you have any open positions, they must be closed before 27th August 2020. Any positions open after this time will be closed at market rates from noon UK time on 27th August 2020.

If you have funded your account, you should make arrangements to withdraw your account funds prior to the end of August 2020. Please see our withdraw funds information. Funds are withdrawn using the same method, same currency, and to the same account as previously used to deposit.

If you have any questions, you can contact our Client Experience Team whenever markets are open.

Kind regards,
The OANDA team
-------------------------------------------------------------------------------
  • #6,277
  • Aug 14, 2020 1:37pm Aug 14, 2020 1:37pm
Quoting ez3736
Recently, my friend from India received an email from OandA stating it can no longer offer trading accounts to his jurisdiction. Any idea, which regulatory change prompted OandA to do this. OandA Live help rep is unable to provide this information. Copy of that email: Dear XxXxXxXx, As a result of regulatory changes, we can no longer offer forex and CFD trading accounts in your jurisdiction. We will be closing positions in your OANDA trade account prior to noon 27th August 2020 so you need to take necessary action and close your open positions and...
Oanda is regulated in many countries including India so if it can no longer offer brokerage in India it's probably due a change in regulation by the SEBI the regulatory body for the securities market or FMC the Forward Market Commission of India.
  • #6,278
  • Aug 24, 2020 3:23am Aug 24, 2020 3:23am
Anyone noticed oanda 500,000 penalty? Does it impact us as retail traders?

CFTC Orders Toronto-Based Firm to Pay $500,000 for Violating Capital, Reporting, and Supervision Rules
https://www.cftc.gov/PressRoom/PressReleases/8224-20
  • #6,279
  • Aug 24, 2020 3:31pm Aug 24, 2020 3:31pm
Quoting doxfom
Anyone noticed oanda 500,000 penalty? Does it impact us as retail traders? CFTC Orders Toronto-Based Firm to Pay $500,000 for Violating Capital, Reporting, and Supervision Rules https://www.cftc.gov/PressRoom/PressReleases/8224-20
$500,000 is peanuts but more importantly the fine is not related in any way to trading by customers like it was the case for FXCM.
  • #6,280
  • Aug 24, 2020 4:18pm Aug 24, 2020 4:18pm
Quoting Hutch
{quote} $500,000 is peanuts but more importantly the fine is not related in any way to trading by customers like it was the case for FXCM.
You've missed the point. It's a red flag when a registered broker misses net capital requirement.
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