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EXNESS anyone? 38 replies

EXNESS official representative 1,346 replies

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ExNess

  • #1,721
  • Apr 14, 2016 5:52am Apr 14, 2016 5:52am
Quoting Stubborn
And here we go. Exness is again down. Bullshit man. This can't all be happening so many times in a single day with a single broker. Exness : your service is going from bad to worse to worst to pathetic....

MT4 is down , but the web terminal is running .
  • #1,722
  • Apr 14, 2016 5:54am Apr 14, 2016 5:54am
Quoting GANESH
{quote} MT4 is down , but the web terminal is running .
Thanks Ganesh for the info.
When the going gets tough , the tough get going
  • #1,723
  • Apr 14, 2016 5:58am Apr 14, 2016 5:58am
Ganesh : I am getting error " connection failed" . Guess web terminal also down.
When the going gets tough , the tough get going
  • #1,724
  • Apr 14, 2016 6:22am Apr 14, 2016 6:22am
Yes...even the web terminal is gone down.
  • #1,725
  • Apr 14, 2016 6:43am Apr 14, 2016 6:43am
mt4 platform went down, please I am running the account on VPS, any news when will this problem be solved?
any idea when will exness be back as a reliable broker?
  • #1,726
  • Apr 14, 2016 6:44am Apr 14, 2016 6:44am
Webtrader, MT4 Terminal, Live Support everything seems to be down.

Had open positions in my MT4 & suddenly it went offline. Tried contacting their live support but after waiting for almost 19 minutes with no one available to attend live chat, i gave up. Terrible experience since last 2 days. Now it's time for me to start moving funds to some other reliable broker's.
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  • #1,727
  • Apr 14, 2016 6:46am Apr 14, 2016 6:46am
https://www.leaprate.com/2016/04/exn...e-disruptions/

What is exness going to do about open orders that can't be closed because of their servers being down ?
I for one have over 30 orders open no tp no sl and ain't able to close orders at any given time. Price may go to a level or may have been to a level where some trades should have been closed manually but unable to do so.
trial2 and real4 seem to be more stable in the last hour but real1 is still down and has been so for at least 3 hours.
  • #1,728
  • Apr 14, 2016 7:09am Apr 14, 2016 7:09am
Quoting Forexgain
Webtrader, MT4 Terminal, Live Support everything seems to be down. Had open positions in my MT4 & suddenly it went offline. Tried contacting their live support but after waiting for almost 19 minutes with no one available to attend live chat, i gave up. Terrible experience since last 2 days. Now it's time for me to start moving funds to some other reliable broker's. {image}
The last few days have been pathetic trading on exness terminal.
Don't know if it is a one off incident or now a regular feature.
Forexgain : your inputs on this.
When the going gets tough , the tough get going
  • #1,729
  • Apr 14, 2016 7:19am Apr 14, 2016 7:19am
Quoting Stubborn
{quote} The last few days have been pathetic trading on exness terminal. Don't know if it is a one off incident or now a regular feature. Forexgain : your inputs on this.
I am trading with them since 2010 & experienced downtime on multiple occasions but most of the time it lasted for couple of minutes. On two different occasions i even got the refund from them against the trades which were affected due to this (i can say they are at-least professional on this front). But since last 2 days things turned out to be horrible.
  • #1,730
  • Apr 14, 2016 7:22am Apr 14, 2016 7:22am
What the Hell is exnees doing?? I have already lost some because of them since last night. When i was trying to close my EURUSD long , they did not let me to close it until my profits reduced to 1 USD. MY EURCAD trade also busted because of them. I tried to contact there representatives. No one is replying from there side. Who is responsible for our Losses?
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Forex; the game of movements not the game of candles.
  • #1,731
  • Apr 14, 2016 7:24am Apr 14, 2016 7:24am
This morning i just got a two word response from them "DNS Attack" since then i am unable to connect to server. Shitttttttttttttttttttt. All my hard work spoiled.
Forex; the game of movements not the game of candles.
  • #1,732
  • Apr 14, 2016 7:27am Apr 14, 2016 7:27am
Quoting sajidkust
What the Hell is exnees doing?? I have already lost some because of them since last night. When i was trying to close my EURUSD long , they did not let me to close it until my profits reduced to 1 USD. MY EURCAD trade also busted because of them. I tried to contact there representatives. No one is replying from there side. Who is responsible for the our Losses. {image}
Buddy don't waste time waiting for the live chat operator i don't think they are going to attend anyone until this problem is sorted out. Quickly shoot an email to their compliance department at "[email protected]" & mark a CC to "[email protected]".
  • #1,733
  • Apr 14, 2016 7:30am Apr 14, 2016 7:30am
Quoting sajidkust
This morning i just got a two word response from them "DNS Attack" since then i am unable to connect to server. Shitttttttttttttttttttt. All my hard work spoiled.
Well they have a practice in place that if you lose any money for their issues they will investigate and compensate you if valid.
You have to mail to them details along with screenshots.
Give it a try .
When the going gets tough , the tough get going
  • #1,734
  • Apr 14, 2016 7:30am Apr 14, 2016 7:30am
Quoting Forexgain
{quote} Buddy don't waste time waiting for the live chat operator i don't think they are going to attend anyone until this problem is sorted out. Quickly shoot an email to their compliance department at "[email protected]" & mark a CC to "[email protected]".
Done.
Forex; the game of movements not the game of candles.
  • #1,735
  • Apr 14, 2016 7:32am Apr 14, 2016 7:32am
Quoting Stubborn
{quote} Well they have a practice in place that if you lose any money for their issues they will investigate and compensate you if valid. You have to mail to them details along with screenshots. Give it a try .
What sort of screenshots? Screenshots of my disconnected MT4 or of my tries to connect to there representatives?
Forex; the game of movements not the game of candles.
  • #1,736
  • Apr 14, 2016 7:38am Apr 14, 2016 7:38am
yes both. also price feeds on bid/ask , etc on other terminals.
When the going gets tough , the tough get going
  • #1,737
  • Apr 14, 2016 7:46am Apr 14, 2016 7:46am
Quoting Stubborn
yes both. also price feeds on bid/ask , etc on other terminals.
Thanks buddy, but i have already closed these windows where i was trying to connect to there representative. I took whatever i currently have. I told them this morning that i want to close EURCAD but since i am unable to connect so can't close it. Same happen with my EURUSD trade but i was unable to close until my profits went away.
Forex; the game of movements not the game of candles.
  • #1,738
  • Apr 14, 2016 7:51am Apr 14, 2016 7:51am
Quoting sajidkust
{quote} Thanks buddy, but i have already closed these windows where i was trying to connect to there representative. I took whatever i currently have. I told them this morning that i want to close EURCAD but since i am unable to connect so can't close it. Same happen with my EURUSD trade but i was unable to close until my profits went away.
Whatever. You continue to follow up with them .
You might be compensated and I hope they do compensate you.
Happy Trading and green pips.
When the going gets tough , the tough get going
  • #1,739
  • Apr 14, 2016 8:35am Apr 14, 2016 8:35am
Server 1 and 4 real are back up and seem ok.
Thanks exness
  • #1,740
  • Apr 14, 2016 8:50am Apr 14, 2016 8:50am
Quoting Matraguna
Server 1 and 4 real are back up and seem ok. Thanks exness
It was up for sometime now gone again.
Forex; the game of movements not the game of candles.
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