It's called the http://en.wikipedia.org/wiki/Dunning-Kruger_effect
- Incompetent individuals tend to overestimate their own level of skill.
- Incompetent individuals fail to recognize genuine skill in others.
- Incompetent individuals fail to recognize the extremity of their inadequacy.
- If they can be trained to substantially improve their own skill level, these individuals can recognize and acknowledge their own previous lack of skill.