This is an example of their logic of spread...
I had an account with flat position, means 1 BUY and 1 SELL, to cover my ass since the market was instable... but...
I found it closed with amount 0, and checking the transactions, I saw they closed the BUY at 11134.5 and the SELL at 11192.0... DEAD
I complained and opened an investigation: they say it's normal, as spread is variable...
and to me asking if it was normal that the spread is normally around 1 or 2, with peaks of 4, in that moment was 60... they answered with attached image.
Do you think it's normal? no more market makers...
I had an account with flat position, means 1 BUY and 1 SELL, to cover my ass since the market was instable... but...
I found it closed with amount 0, and checking the transactions, I saw they closed the BUY at 11134.5 and the SELL at 11192.0... DEAD
I complained and opened an investigation: they say it's normal, as spread is variable...
and to me asking if it was normal that the spread is normally around 1 or 2, with peaks of 4, in that moment was 60... they answered with attached image.
Do you think it's normal? no more market makers...