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  • #921
  • Oct 17, 2016 8:16am Oct 17, 2016 8:16am
Quoting Grom
Xm.com are scamers they scamed me twice today and last year ! Avoid them I will be gathering all info about them scaming people! They do not scam only the high capital people coz scared to be cout by regulators!
Dear Grom,

You have left a claim without sharing your MT4 ID. I kindly ask you to follow up with your MT4 ID to initiate an investigation and transparently present the full data of your claims.



Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #922
  • Oct 17, 2016 8:24am Oct 17, 2016 8:24am
Quoting rare
I've spend around 2 hours in live chat trying to understand why my stop loss on a short was triggered I entered a trade at Eur/Usd 1.12558 hours later put a stop at 1.12548 price reached 1.12509 and closed my position. they said my trade closed because price reached ASK price, the spread is 1.7 pips not 4 pips. This happened to me so many times and never happened using other brokers. I will just move and never use XM again, be careful people.

Dear rare,



You have left a claim without sharing your MT4 ID and ticket number. I kindly ask you to follow up with your MT4 ID and ticket number to initiate an investigation and transparently present the full data of your claims.

Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #923
  • Oct 22, 2016 10:01am Oct 22, 2016 10:01am
My experience of trading with XM

I have read some (not too many) of the most recent posts here and I found much of what was written quite negative and that prompted me to write briefly about my experience with XM so far.

Withdrawals - always very quick and hassle free. In my bank account usually in about 2 working days.

Competitions - a brilliant way to test your strategy with no risk. I won $120 a few weeks ago and the cash prize was credited to my account immediately. (it was the competition stage that was running during the Brexit vote).

Deposit Bonuses - can't complain there.

XM Points - love it. I have just redeemed my XMP for a £725 credit bonus to use as trading equity. Alternatively I could have chosen a cash bonus of about £50.

Spreads and stop hunts - with any broker if you use a tight stop you risk it being hit if the spread widens. In my experience XM spreads do not widen disproportionatly compared to other brokers. Stop hunts do happen but the idea of blaming an individual broker is nonsense. If anyone is suspiscous about stop hunting by widening the spread then an XM Zero account may be an option;spreads still widen sometimes but less so.

Trade Execution - Fast and I have not experienced any issues with slippage.

Communication / Customer Service - I have nad no problems.

I do think they should offer MT5 though as I like MT5 mobile with the ability to view more than 1 chart at once on my phone.

Overall I am very happy with XM and I am sticking with them for now. If that changes I will let you know.
Indentify > Plan > Accept > Execute
  • #924
  • Nov 4, 2016 5:53am Nov 4, 2016 5:53am
I am trading with a demo account with XM.

"Metatrader 4" takes a lot of time to start, it seems their server uploads data at few bytes seconds... It is so slow sometimes it takes MINUTES to just open the account.

After it is loaded, the execution is fine. What is really bothering me is that awfully SLOW start.

In comparison, other brokers servers just take < 5 seconds. I am now feeling hesitant to open a real account there.
  • #925
  • Nov 4, 2016 5:55am Nov 4, 2016 5:55am
Quoting BlueKnight
I am trading with a demo account with XM. "Metatrader 4" takes a lot of time to start, it seems their server uploads data at few bytes seconds... It is so slow sometimes it takes MINUTES to just open the account. After it is loaded, the execution is fine. What is really bothering me is that awfully SLOW start. In comparison, other brokers servers just take < 5 seconds. I am now feeling hesitant to open a real account there.
5 sec??
You need to rethink what's really fast

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  • #926
  • Nov 7, 2016 3:57pm Nov 7, 2016 3:57pm
I had bad experience with XM last week in zero account.
At the time of the NFP announcement server interrupted for few minutes
Other brokers MT4 was connected at that time.
You can not trust them.
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  • #927
  • Nov 12, 2016 4:10am Nov 12, 2016 4:10am
I just want to do a quick review of XM. I must say that the broker is much better than I anticipated. Right now I don't have any serious problem to report...

I can suggest this broker for trader who have a limited amount of money, because the bonus system works fine and It is provided immeditely the required bonus, as soon as you deposit you get the bonus.

This means you don't have to contact any Support.

For people you want to start with less than 10K, this broker is perfect.

The most important feature is the bonus/cash Fidelity, that it is very smart.

In fact, the money/bonus is provided on a system that give priority to successuful trader, the one who manage to stay longer in the business, you can reach the various steps (executive, gold,diamond, elite). When you reach elite and you make enough volume, the addional money can be useful...

On the long run and with higher volume it can provided addional money to boost your account without risking any money.


This broker is perfect for people:
- Who want to trade longer term and with higher volume
- people with less cash avaiable to dedicate to trading..
Buy at the Low, Sell at the High You make money by waiting not by trading.
  • #928
  • Nov 13, 2016 8:34am Nov 13, 2016 8:34am
Quoting Lacunoide
I just want to do a quick review of XM. I must say that the broker is much better than I anticipated. Right now I don't have any serious problem to report... I can suggest this broker for trader who have a limited amount of money, because the bonus system works fine and It is provided immeditely the required bonus, as soon as you deposit you get the bonus. This means you don't have to contact any Support. For people you want to start with less than 10K, this broker is perfect. The most important feature is the bonus/cash Fidelity, that it is very...
+1
The Market is always right
  • #929
  • Nov 13, 2016 8:36am Nov 13, 2016 8:36am
Quoting Lacunoide
I just want to do a quick review of XM. I must say that the broker is much better than I anticipated. Right now I don't have any serious problem to report...
Completely agreed
  • #930
  • Nov 14, 2016 3:53am Nov 14, 2016 3:53am
XM have decided to expand to South Africa and they have applied for a financial service provider license with the Financial Services Board (FSB) of the country, aka the appropriate regulating agency. Does anyone know what are their chances to actually get such a license?
  • #931
  • Nov 17, 2016 6:26am Nov 17, 2016 6:26am
Is XM available in Jamaica? I just logged in to their website and saw they are the *official* sponsor of Usain Bolt LOL = http://www.photoshar.in/xm-usain-bolt
  • #932
  • Nov 17, 2016 6:28am Nov 17, 2016 6:28am
Quoting alibati
I had bad experience with XM last week in zero account. At the time of the NFP announcement server interrupted for few minutes Other brokers MT4 was connected at that time. You can not trust them. {image}
Dear alibati,

There are various reasons for a MT4 terminal to get disconnected, we would appreciate if you share your log files for that specific date with our support team in order to investigate the reasons for your connection disturbance.


Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #933
  • Nov 17, 2016 10:20pm Nov 17, 2016 10:20pm
Quoting Lacunoide
I just want to do a quick review of XM. I must say that the broker is much better than I anticipated. Right now I don't have any serious problem to report... I can suggest this broker for trader who have a limited amount of money, because the bonus system works fine and It is provided immeditely the required bonus, as soon as you deposit you get the bonus. This means you don't have to contact any Support. For people you want to start with less than 10K, this broker is perfect. The most important feature is the bonus/cash Fidelity, that it is very...

+2
  • #934
  • Nov 18, 2016 2:36am Nov 18, 2016 2:36am
Quoting rockthepips
Is XM available in Jamaica? I just logged in to their website and saw they are the *official* sponsor of Usain Bolt LOL = http://www.photoshar.in/xm-usain-bolt

Dear rockthepips,

Yes, XM provides services for clients from Jamaica.
In addition, XM became an official sponsor of Usain Bolt, you can read more about this http://www.xm.com/usain-bolt



Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #935
  • Nov 19, 2016 1:44pm Nov 19, 2016 1:44pm
i love xm. this is more than a broker, i left my past broker and replace with xmbroker.

this is great.
  • #936
  • Nov 23, 2016 9:45am Nov 23, 2016 9:45am
Quoting Lacunoide
I just want to do a quick review of XM. I must say that the broker is much better than I anticipated. Right now I don't have any serious problem to report... I can suggest this broker for trader who have a limited amount of money, because the bonus system works fine and It is provided immeditely the required bonus, as soon as you deposit you get the bonus. This means you don't have to contact any Support. For people you want to start with less than 10K, this broker is perfect. The most important feature is the bonus/cash Fidelity, that it is very...
what is the problem for more than 10k? I thnk it is more appropriate to specify lot size. You can trade 0.1 lot or 10 lot with 10k deposit.
I have no problem with xm so far.
  • #937
  • Nov 30, 2016 10:03pm Nov 30, 2016 10:03pm
Quoting rebekaprint
i love xm. this is more than a broker, i left my past broker and replace with xmbroker. this is great.
The only problem with XM is the high spreads...

If they can solve this with their liquidity providers, they will become NO.1 choice for retail customers.
No one wants to be defeated~
  • #938
  • Nov 30, 2016 11:02pm Nov 30, 2016 11:02pm
Quoting jonirrenicus
{quote} The only problem with XM is the high spreads... If they can solve this with their liquidity providers, they will become NO.1 choice for retail customers.
but if you use any cashback service, and XMP THE overall spreads reduce. my cashback from XM till now is more than 7000USD.
Attached Image (click to enlarge)
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don't predict direction, but dance with flow of water
  • #939
  • Dec 1, 2016 3:06am Dec 1, 2016 3:06am
Anyone have a Zero XM account? I would like to know if the spread is really like announced as 0 - 0,1pip + commission 5$/lot.
I opened a Zero XM, and before sending funds, i checked the spread on EURUSD and the minimum i get is 1,6 pip!
  • #940
  • Dec 1, 2016 6:17pm Dec 1, 2016 6:17pm
Hi, what if my card expired/lost before I managed to withdraw my funds? Will the account be totally lost forever?
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