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FXCM Discussion

  • #9,321
  • Edited Aug 11, 2016 3:07am Aug 10, 2016 9:26pm | Edited Aug 11, 2016 3:07am
Hello Jason,

How come FXCM had the highest spike compare to other broker?
Are your company so desperate for money now?
Can I complain to get back my money?
Refer the post below.


http://www.forexfactory.com/showthre...72#post9077672

http://www.forexfactory.com/showthre...87#post9077687

http://www.forexfactory.com/showthre...95#post9077695

Chart from Forex Factory also show no spike above previous swing high.
Attached Image (click to enlarge)
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Take my view with a pinch of salt!
  • #9,322
  • Aug 11, 2016 7:57am Aug 11, 2016 7:57am
Quoting anudora
Hello Jason, How come FXCM had the highest spike compare to other broker? Are your company so desperate for money now? Can I complain to get back my money? Refer the post below. http://www.forexfactory.com/showthre...72#post9077672 http://www.forexfactory.com/showthre...87#post9077687 http://www.forexfactory.com/showthre...95#post9077695 Chart from Forex Factory also show no spike above previous swing high. {image}
I've seen three times a 2600 pips spike....yes 2600 pips!. I sent the screenshots to support and they didn't even bothered to reply. Now I understand why experienced traders avoid FXCM like a plague. I also learned the lesson.
  • #9,323
  • Aug 11, 2016 9:19am Aug 11, 2016 9:19am
After battling with FXCM for a year with their OFF QUOTES order rejection problem, I closed my account and went to City Index / GainUK. I did about 50 trades so far and had NEVER 1 single order rejected. Also on the FXCM chart I had a spread logger and I saw that the regular number that I see on my chart and that is most of the time lower than 1 pip on DAX .... goes with the slightest spike in volume to 2 or 3 pips ...and has no problem with racing even to 10 pips !!! On CityIndex I see the DAX spread during the day simply at 1 pip. And it is fixed. So the Jason team filled till now here 467 pages with explaining and explaining .... but at City Index there is nothing to explain. It simply works !
  • #9,324
  • Aug 11, 2016 9:27am Aug 11, 2016 9:27am
I'm having troubles with FXCM. Really difficult to stay there. What do you use now?
  • #9,325
  • Aug 11, 2016 10:17am Aug 11, 2016 10:17am
Don't worry, folks. Jason will be along any minute and copy and paste his canned statement regarding how they don't trade against you. They do not win when you lose they make money on volume, so they want you to win and keep trading. However, the statement on their actual website contradicts this. He'll probably give you the %'s on slippage as well. So we don't have to wait, I'll hunt them down for you guys.
  • #9,326
  • Aug 11, 2016 10:18am Aug 11, 2016 10:18am
Here you go, didn't take long

Highlights:

 

  1. 78.71% of all orders had NO SLIPPAGE.
  2. 12.77% of all orders received positive slippage.
  3. 8.52% of all orders received negative slippage.
  4. 50.02% of all limit and limit entry orders received positive slippage.
  5. 39.9% of all stop and stop entry orders received negative slippage.

yada, yada, yada

  • #9,327
  • Aug 11, 2016 11:36am Aug 11, 2016 11:36am
I got good news. FXCM had agreed to give me back the losses of the trade "out of goodwill" for this one time.
They say that there are no error on the trade execution. They do not admit to the spike SL hunting on their side.
Whatever, as long as I got back my money. I am glad that I recover back the losses from them.
Take my view with a pinch of salt!
  • #9,328
  • Aug 11, 2016 12:00pm Aug 11, 2016 12:00pm
Quoting anudora
I got good news. FXCM had agreed to give me back the losses of the trade "out of goodwill" for this one time. They say that there are no error on the trade execution. They do not admit to the spike SL hunting on their side. Whatever, as long as I got back my money. I am glad that I recover back the losses from them.
youre a lucky guy. they told me to kick rocks.....
  • #9,329
  • Aug 11, 2016 12:02pm Aug 11, 2016 12:02pm
Quoting pipmaster77
Here you go, didn't take long Highlights: 78.71% of all orders had NO SLIPPAGE. 12.77% of all orders received positive slippage. 8.52% of all orders received negative slippage. 50.02% of all limit and limit entry orders received positive slippage. 39.9% of all stop and stop entry orders received negative slippage. yada, yada, yada

wHY DON't you stop posting non-sense and focus on your trades. You are negative 13% in the hole and heading into the driest part of volume!
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@GJscalper I've turned a new leaf. No more trolling.
  • #9,330
  • Aug 11, 2016 12:06pm Aug 11, 2016 12:06pm
Quoting GJscalper
{quote} wHY DON't you stop posting non-sense and focus on your trades. You are negative 13% in the hole and heading into the driest part of volume! {image}
and still up 15% for the day including the floating loss. How about you? I just realized why you're following me around.....the only two people posting in your thread are you and mastermind. Thanks for taking such an interest in me, but I'm really not interested, I am married to a very beautiful woman.
  • #9,331
  • Aug 11, 2016 12:30pm Aug 11, 2016 12:30pm
Quoting pipmaster77
{quote} and still up 15% for the day including the floating loss. How about you? I just realized why you're following me around.....the only two people posting in your thread are you and mastermind. Thanks for taking such an interest in me, but I'm really not interested, I am married to a very beautiful woman.
You clearly have no idea how much you are up for the day. Maybe you lack the ability to identify numbers! Nope, There are three of us posting here and if you think that your .2% and it looks like you got scared of the gbp pairs huh! Stop posting here and learn how to protect profit noobpie! The rate you're going you will margin call your 45usd account in 2 days.
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@GJscalper I've turned a new leaf. No more trolling.
  • #9,332
  • Aug 11, 2016 12:40pm Aug 11, 2016 12:40pm
Quoting GJscalper
{quote} You clearly have no idea how much you are up for the day. Maybe you lack the ability to identify numbers! Nope, There are three of us posting here and if you think that your .2% and it looks like you got scared of the gbp pairs huh! Stop posting here and learn how to protect profit noobpie! The rate you're going you will margin call your 45usd account in 2 days. {image} {image}
You clearly have no idea how I trade, so I traded with my prior 22% gain for the day, didn't lose a thing on the day, 140% gain for the week. As for the trades EURNZD and GBPNZD, they hit their stops, which were pre-determined to only give back what I already made today. I refuse to sink to your level and keep entertaining you. You are of no value to anyone here. Go back and chat with mastermind, for some reason he has taken a liking to you. This is my last response to you, please just go away, you are using up valuable space.
  • #9,333
  • Aug 11, 2016 12:54pm Aug 11, 2016 12:54pm
Quoting pipmaster77
{quote} You clearly have no idea how I trade, so I traded with my prior 22% gain for the day, didn't lose a thing on the day, 140% gain for the week. As for the trades EURNZD and GBPNZD, they hit their stops, which were pre-determined to only give back what I already made today. I refuse to sink to your level and keep entertaining you. You are of no value to anyone here. Go back and chat with mastermind, for some reason he has taken a liking to you. This is my last response to you, please just go away, you are using up valuable space.
Nothing valueable here especially when you are posting. If you think "giving back" the floating profit you had is "ok" then clearly you are not only lost but HIGH! If you don't want to respond to me that is fine, but clearly you had no problem responding when you were in "green" Suck it up and be a better trader #TiltMonkey
@GJscalper I've turned a new leaf. No more trolling.
  • #9,334
  • Aug 11, 2016 12:57pm Aug 11, 2016 12:57pm
Have a look at #tiltmonkey He is risking 1% of his account on every 3 pips that trash pair moves! Jesus Can you believe this #NoobPie
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@GJscalper I've turned a new leaf. No more trolling.
  • #9,335
  • Aug 11, 2016 1:11pm Aug 11, 2016 1:11pm
Quoting anudora
I got good news. FXCM had agreed to give me back the losses of the trade "out of goodwill" for this one time. They say that there are no error on the trade execution. They do not admit to the spike SL hunting on their side. Whatever, as long as I got back my money. I am glad that I recover back the losses from them.
Hi Anudora,

I'm glad my colleagues were able to to resolve this issue to your satisfaction.

Thanks for reaching out to me. If you have any further questions, please let me know.
  • #9,336
  • Aug 11, 2016 1:40pm Aug 11, 2016 1:40pm
Quoting CatMan
After battling with FXCM for a year with their OFF QUOTES order rejection problem, I closed my account and went to City Index / GainUK. I did about 50 trades so far and had NEVER 1 single order rejected. Also on the FXCM chart I had a spread logger and I saw that the regular number that I see on my chart and that is most of the time lower than 1 pip on DAX .... goes with the slightest spike in volume to 2 or 3 pips ...and has no problem with racing even to 10 pips !!! On CityIndex I see the DAX spread during the day simply at 1 pip. And it is fixed....
Hi CatMan,

We've been over this several times, so I don't expect you to change your mind now, and I'm genuinely happy you found another broker you like.

However, for the sake of others reading this, I will clarify that the reason you received Off Quotes messages with FXCM is because our MT4 platform lets you specify how much negative slippage you are willing to accept. Orders are canceled to prevent you from unwanted negative slippage beyond your specified tolerance. If you find you get the Off Quotes message too frequently, all you have to do is increase your Maximum Deviation.

The beauty of our MT4 platform is unlike with some brokers, FXCM's Maximum Deviation feature only limits your negative slippage. You still receive the full benefits of any positive slippage available in the market. As Pipmaster mentioned above (though he mistyped our positive slippage percentage ), the latest execution data show the following for trades placed through FXCM:

  1. 78.71% of all orders had NO SLIPPAGE.
  2. 12.77% of all orders received positive slippage.
  3. 8.52% of all orders received negative slippage.
  4. 50.2% of all limit and limit entry orders received positive slippage.
  5. 39.9% of all stop and stop entry orders received negative slippage.

Quoting CatMan
So the Jason team filled till now here 467 pages with explaining and explaining .... but at City Index there is nothing to explain. It simply works !
To be fair, the key reason FXCM has a more active discussion thread is because we have more clients, and they know I am available to answer their questions. In fact, latest financial data from the CFTC show traders continue to have more money on deposit with FXCM than any other US-regulated forex broker.
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  • #9,337
  • Aug 11, 2016 1:50pm Aug 11, 2016 1:50pm
Quoting keen246
{quote} I've seen three times a 2600 pips spike....yes 2600 pips!. I sent the screenshots to support and they didn't even bothered to reply.
Hi Keen,

I reached out to you regarding the issues you mentioned but received no reply to my follow up questions. The last time we discussed, you were trading on a demo account. Is that still the case? Do you still believe we are after your demo dollars?

Quoting keen246
Now I understand why experienced traders avoid FXCM like a plague. I also learned the lesson.
You are mistaken. Experienced traders are some of our best clients with Active Trader accounts and institutional accounts through our FXCM Pro division.
  • #9,338
  • Aug 11, 2016 1:53pm Aug 11, 2016 1:53pm
Quoting AnthonyB
I'm having troubles with FXCM.
Hi Anthony,

Thanks for reaching out on this discussion thread. If you can tell me more about the troubles you're having, I'm happy to help you.
  • #9,339
  • Aug 11, 2016 1:59pm Aug 11, 2016 1:59pm
http://www.forexfactory.com/attachme...1&d=1470940847

What a great list. Can we get one that doesn't trade against there clients? Can we get one that offers segregated accounts, so that our funds our protected? Can we get one that doesn't freeze the platform or have random price spikes you cannot find anywhere else? C'mon NFA/CFTC, you're suppose to be protecting us. But the low leverage and FIFO sure do benefit me.
  • #9,340
  • Aug 11, 2016 2:25pm Aug 11, 2016 2:25pm
Quoting pipmaster77
{image} What a great list. Can we get one that doesn't trade against there clients? Can we get one that offers segregated accounts, so that our funds our protected? Can we get one that doesn't freeze the platform or have random price spikes you cannot find anywhere else? C'mon NFA/CFTC, you're suppose to be protecting us. But the low leverage and FIFO sure do benefit me.
When I inquired several times to Level II support about those issues, they told me that I was the only client experiencing those issues. LOL. They all are a well trained group of liars.
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