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Experiences with FxPro

  • #941
  • Jun 26, 2016 4:40am Jun 26, 2016 4:40am
Hello FxPro,

I would like to know if you use the Virtual Dealer Plugin or ANY other software -be it server side or any other- to manipulate trades?

Thanks
  • #942
  • Jun 26, 2016 4:56am Jun 26, 2016 4:56am
Why would they tell you that on a public forum
  • #943
  • Jun 26, 2016 5:02am Jun 26, 2016 5:02am
Quoting mrbigstar
Why would they tell you that on a public forum
You clearly have missed the point of this question.
  • #944
  • Jun 26, 2016 7:28am Jun 26, 2016 7:28am
I think these were the dirty tricks of the past. Perhaps, some new and unestablished small brokers could still use virtual dealer plugin on MT4 today.
I doubt that the established over 10 years FxPro with their reputation on the line are using plugins to manipulate your trade.

In any event, FxPro representatives will not tell you any more than it is already stated in their Terms and Conditions.
  • #945
  • Jun 27, 2016 9:51am Jun 27, 2016 9:51am
Quoting mrbigstar
Any news about margin requirements? When can we expect the regular margins?
Dear mrbigstar,

Trading Conditions have been reverted to normal levels (pre-Brexit) across all instruments and asset classes as of today, Monday 27th of June 2016 at 07:00 am GMT.

You can find more information here http://goo.gl/DEYk9t

Kind regards,
FxPro Team
Trading CFDs involves significant risk of loss.
  • #946
  • Jun 27, 2016 9:52am Jun 27, 2016 9:52am
Quoting meyoik
Hello FxPro, I would like to know if you use the Virtual Dealer Plugin or ANY other software -be it server side or any other- to manipulate trades? Thanks
Dear meyoik,

Please be advised that FxPro does not use any sort of the software you are referring to.

Kind regards,
FxPro Team
Trading CFDs involves significant risk of loss.
  • #947
  • Jun 27, 2016 1:16pm Jun 27, 2016 1:16pm
Quoting FxPro Global
{quote} Dear meyoik, Please be advised that FxPro does not use any sort of the software you are referring to. Kind regards, FxPro Team
Thanks for your response.
  • #948
  • Jun 28, 2016 5:03pm Jun 28, 2016 5:03pm
Hi,

Good evening, I'm trying to withdraw money from my account , already has a week and fell not on my account .
  • #949
  • Jun 29, 2016 9:54am Jun 29, 2016 9:54am
Quoting i.oliveira
Hi, Good evening, I'm trying to withdraw money from my account , already has a week and fell not on my account .
Dear i.oliveira,

Please contact our Customer Support which is available 24/5 via
- Live Chat (http://www.fxpro.com),
- e-mail ([email protected]),
- or by phone (+44 (0) 203 151 5550).

Additionally, you may also request a call back (http://www.fxpro.com).

Kind regards,
FxPro Team
Trading CFDs involves significant risk of loss.
  • #950
  • Jul 1, 2016 7:10am Jul 1, 2016 7:10am
Hello FxPro, we posted this thread here:

http://www.forexfactory.com/showthre...94#post9009294

But we haven't received a response...in case you didn't see it, here it is again.
It's regarding: "Trade context is busy" MT4 errors on the FxPro Market account.


Quoting avibe
{quote} its your broker co*k blocking you
Quoting TradeWTUC
It is server side error nothing to do with client. Broker gives this error to prevent client from doing any trade operation. In normal circumstances this error goes away in 1 or 2 sec , but when broker is shady it might go longer to few mins.
Maybe the best thing to do is ask the broker -FxPro- directly and have them explain this to us....

Hello FxPro*
Quoting FxPro Global
{quote}
Quoting Lianna@FxPro
{quote} Hi meyoik
, maybe you can explain to us why I have 100+ "Trade context is busy" errors on an FxPro Market MT4 account? Each of these were manual trades I placed myself, NO EAs running on the pair.

Attached Image (click to enlarge)
Click to Enlarge Name: TradeContextisBusy.png Size: 11 KB


I have hundreds of these when I use my FxPro Market account. From that SAME computer I'm running MT4 from 2 other brokers, this has never happened with any other broker until I started using my FxPro Market account.

Let's see what FxPro has to say....stay tuned...

*PS: used quote from another post, so you would get the notification about this thread.
  • #951
  • Jul 4, 2016 7:54am Jul 4, 2016 7:54am
Quoting meyoik
Hello FxPro, we posted this thread here: http://www.forexfactory.com/showthre...94#post9009294 But we haven't received a response...
Dear meyoik,

Could you please provide us with your details (Account Number or Login) so that we may look into this?

You may also contact our Customer Support team, who is available 24/5 via:
- Live Chat (http://www.fxpro.com),
- e-mail ([email protected]),
- phone (+44 (0) 203 151 5550).

Kind regards,
FxPro Team
Trading CFDs involves significant risk of loss.
  • #952
  • Jul 7, 2016 4:09pm Jul 7, 2016 4:09pm
Quoting FxPro Global
{quote} Dear meyoik, Could you please provide us with your details (Account Number or Login) so that we may look into this? You may also contact our Customer Support team, who is available 24/5 via: - Live Chat (http://www.fxpro.com), - e-mail ([email protected]), - phone (+44 (0) 203 151 5550). Kind regards, FxPro Team
Thanks will do.
  • #953
  • Jul 8, 2016 4:44pm Jul 8, 2016 4:44pm
I haven't worked with FxPro, I am just trying to find all the information and opinions of real users.. so can anyone say if it's slow this broker or fast? and in general is it good? and is it possible to put on account e-money?
  • #954
  • Jul 8, 2016 11:24pm Jul 8, 2016 11:24pm
Quoting LuckyD
I haven't worked with FxPro, I am just trying to find all the information and opinions of real users.. so can anyone say if it's slow this broker or fast? and in general is it good? and is it possible to put on account e-money?
Well, I've never had to use any other broker asides fxpro so Im unable to do a comparison. I've been using them since 2007 when they were called "north finance" and I've never had any reason to use another broker; they are the only broker I ever recommend to anyone who seeks my opinion. They are pretty solid and that's from my years of experience with them.
  • #955
  • Jul 9, 2016 2:19pm Jul 9, 2016 2:19pm
thanks for your opinion, such experience of so many years is a good signal. I will think about FxPro
  • #956
  • Jul 10, 2016 3:31am Jul 10, 2016 3:31am
Quoting FxPro Global
{quote} Dear meyoik, Could you please provide us with your details (Account Number or Login) so that we may look into this? You may also contact our Customer Support team, who is available 24/5 via: - Live Chat (http://www.fxpro.com), - e-mail ([email protected]), - phone (+44 (0) 203 151 5550). Kind regards, FxPro Team
Attempt #2 to get a clear answer from FxPro support: I explained the problem to your chat rep, and he quickly copy pasted this to the chat screen:

"The TRADE CONTEXT BUSY error, is an error created by your MT4 terminal when its context is already carrying out a task. If you have a previously cancelled or modified order which hasn't completed any subsequent requests will receive this error. To clear this context you must completely restart your MT4 to refresh the context, at which point it will submit correctly."

No investigation, no looking into anything, just copy paste....dissappointing.

Again, there were no pending orders. There was nothing running on that window, or that pair even...

Attempt #3 to get a clear answer from FxPro support: I resent this to support with the log entries.

Still waiting for a reply.
  • #957
  • Jul 11, 2016 1:29pm Jul 11, 2016 1:29pm
Quoting FxPro Global
{quote} Dear meyoik, Could you please provide us with your details (Account Number or Login) so that we may look into this? You may also contact our Customer Support team, who is available 24/5 via: - Live Chat (http://www.fxpro.com), - e-mail ([email protected]), - phone (+44 (0) 203 151 5550). Kind regards, FxPro Team
FxPro support came back to me. We are still troubleshooting the issue, I'll let you know how it went once it's resolved.

Thanks.
  • #958
  • Jul 18, 2016 4:19am Jul 18, 2016 4:19am
Guys, if you're trading the Turkish Lira, keep in mind that following the coup attempt in Turkey as of today all TRY pairs are set to “Close Only” on MetaTrader 4 and MetaTrader 5 platforms, while on cTrader all TRY crosses are be disabled. This basically means that traders will not be allowed to open new trades with the Turkish lira. I have no idea how long that will last though.
  • #959
  • Jul 22, 2016 6:08am Jul 22, 2016 6:08am
Quoting mlawson71
Guys, if you're trading the Turkish Lira, keep in mind that following the coup attempt in Turkey as of today all TRY pairs are set to Close Only on MetaTrader 4 and MetaTrader 5 platforms, while on cTrader all TRY crosses are be disabled. This basically means that traders will not be allowed to open new trades with the Turkish lira. I have no idea how long that will last though.
I usually avoid trading exotic or less popular pairs as they have a lot of risks associated with them and instead i trade popular currency pairs like EUR, USD, GBP etc.
  • #960
  • Jul 25, 2016 4:10am Jul 25, 2016 4:10am
Quoting jollypk
{quote} I usually avoid trading exotic or less popular pairs as they have a lot of risks associated with them and instead i trade popular currency pairs like EUR, USD, GBP etc.
Either way, the broker restored the Turkish Lira trading, starting today. They also hiked up its margin requirements of 5% for all new positions too. Makes sense, the Lira is becoming as dependable on politics as the Pound.
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