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EXNESS anyone? 38 replies

EXNESS official representative 1,346 replies

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ExNess

  • #1,841
  • Apr 19, 2016 2:20am Apr 19, 2016 2:20am
Quoting Stubborn
{quote} Even in bad times you have given withdrawal within 15 mins. I trust you more than before with funds . Will start trading with you again when your servers are fully functional. Hope its up really soon without any disturbances.
Stubborn have u find another a reliable broker with p.m.
  • #1,842
  • Apr 19, 2016 2:23am Apr 19, 2016 2:23am
Quoting msqtrader
{quote} Stubborn have u find another a reliable broker with p.m.
Not yet. I am using skrill at the moment for trading with other broker.
I am using this list :
https://www.100forexbrokers.com/perfectmoney-brokers
When the going gets tough , the tough get going
  • #1,843
  • Apr 19, 2016 2:37am Apr 19, 2016 2:37am
Quoting Stubborn
{quote} Not yet. I am using skrill at the moment for trading with other broker. I am using this list : https://www.100forexbrokers.com/perfectmoney-brokers
thanks for ur reply and information
  • #1,844
  • Apr 19, 2016 2:42am Apr 19, 2016 2:42am
Thank you guys for your feed back , i hope Exness can survive this and fix it ASAP.
I'm not trading but i keep my eye on EXNess real server 6.. it is online and i think it's ok today.
  • #1,845
  • Apr 19, 2016 2:54am Apr 19, 2016 2:54am
Dear Exness clients,

I am closely following all your posts. Thanks for sharing your connection situation here.

Dear Stubborn, are the issues with Exness-Real2 and Exness-Real4 still ongoing?

As you may have noticed, not all DCs are available, but those that are must smoothly connect you to your server.

When I was checking the connection to Exness-Real4, all I did was wait for several seconds to get connected. My location is Cyprus, ping is under 0.1 second.

Another observation is this: if you try to switch between accounts from different servers and the MT4 hangs, close it please and open it back again. It will then normally connect you to the account that you were trying to switch to before you closed the MT4.

I will continue updating you on the situation.
  • #1,846
  • Apr 19, 2016 2:58am Apr 19, 2016 2:58am
Quoting EXNESS
. Dear Stubborn, are the issues with Exness-Real2 and Exness-Real4 still ongoing? As you may have noticed, not all DCs are available, but those that are must smoothly connect you to your server. When I was checking the connection to Exness-Real4, all I did was wait for several seconds to get connected. My location is Cyprus, ping is under 0.1 second. Another observation is this: if you try to switch between accounts from different servers and the MT4 hangs, close it please and open it back again. It will then normally connect you to the account...
Hi exness representative : I have 4 mt4 terminals open on my laptop. All are working fine except exness. Now and then it is getting disconnected which is not happening with other 3 servers. How I can say is that the moment there is a beep sound on my system I know that some server has lost connection and on checking I find it to be exness being disconnected. I am on my system for almost 4 hours now and 3 times it happened.
When the going gets tough , the tough get going
  • #1,847
  • Apr 19, 2016 3:05am Apr 19, 2016 3:05am
Quoting Stubborn
{quote} Hi exness representative : I have 4 mt4 terminals open on my laptop. All are working fine except exness. Now and then it is getting disconnected which is not happening with other 3 servers. How I can say is that the moment there is a beep sound on my system I know that some server has lost connection and on checking I find it to be exness being disconnected. I am on my system for almost 4 hours now and 3 times it happened.
Thank you, Stubborn.

I am monitoring it now.

I have been connected to Exness-Real4 for several minutes so far to see if it will disconnect and re-connect me again in the longer run.

You will be updated soon.
  • #1,848
  • Apr 19, 2016 2:30pm Apr 19, 2016 2:30pm
Dear EXNESS, I submitted some of my orders that were affected last week Thursday. No reply yet?
i have tried to start trades with a trend, now i prefer to follow the trend
  • #1,849
  • Apr 19, 2016 5:53pm Apr 19, 2016 5:53pm
Quoting jereajali
Dear EXNESS, I submitted some of my orders that were affected last week Thursday. No reply yet?
Dear jereajali,

Indeed, there is no reply yet, but it will be provided as soon as possible.

I have asked the Complaints department to give the request more priority.
  • #1,850
  • Apr 20, 2016 11:11am Apr 20, 2016 11:11am
Submitted my claim affected by server DDOS Attack. Still no response and more than 5 days are passed. Please update and expedite.
  • #1,851
  • Apr 20, 2016 12:31pm Apr 20, 2016 12:31pm
Quoting qureshimeq
Submitted my claim affected by server DDOS Attack. Still no response and more than 5 days are passed. Please update and expedite.
Dear qureshimeq,

As far as I understand the Complaints department are dealing with the requests at the moment.

Rest assured you will be informed of the results as soon as there are any.
  • #1,852
  • Edited 5:14am Apr 21, 2016 5:00am | Edited 5:14am
Quoting jereajali
Server is down again. Dear EXNESS please look into my order from Thursday of last week. order numbers 31794885 and 31794893. i sent mail and feedback on this issue and no reply. let me see if this will work.
Dear EXNESS, it was since Thursday last week i sent mails and feedback messages regarding my orders. No response to date.
i have tried to start trades with a trend, now i prefer to follow the trend
  • #1,853
  • Apr 21, 2016 5:13am Apr 21, 2016 5:13am
Moreover, USDJPY 5mins chart has not been updating since yesterday in my Real 6 account. ​
Attached Image (click to enlarge)
Click to Enlarge Name: 2ex.png Size: 32 KB
i have tried to start trades with a trend, now i prefer to follow the trend
  • #1,854
  • Apr 21, 2016 5:24am Apr 21, 2016 5:24am
Quoting jereajali
Moreover, USDJPY 5mins chart has not been updating since yesterday in my Real 6 account. ​ {image}
I also was facing this issue with EURUSD chart. It seems resolved now.
When the going gets tough , the tough get going
  • #1,855
  • Apr 21, 2016 7:05am Apr 21, 2016 7:05am
Yes, its resolved now. working fine.​
i have tried to start trades with a trend, now i prefer to follow the trend
  • #1,856
  • Apr 21, 2016 12:06pm Apr 21, 2016 12:06pm
Quoting jereajali
Moreover, USDJPY 5mins chart has not been updating since yesterday in my Real 6 account. ​ {image}
Quoting Stubborn
{quote} I also was facing this issue with EURUSD chart. It seems resolved now.
Dear jereajali and Stubborn,

thank you for getting in touch with me regarding this matter.

I will find out more about it and let you know.

Apart from that, I am going to update you here soon on how and when Exness Complaints team are going to process the attacks-related requests.
  • #1,857
  • Apr 21, 2016 12:46pm Apr 21, 2016 12:46pm
You will just tell us???? Why not pay us our money??
  • #1,858
  • Apr 21, 2016 12:59pm Apr 21, 2016 12:59pm
the issue still not fixed yet?
“Hope is [a] bogus emotion that only costs you money.” - PETER LYNCH
  • #1,859
  • Apr 22, 2016 7:51am Apr 22, 2016 7:51am
Quoting EXNESS
{quote} {quote} Dear jereajali and Stubborn, thank you for getting in touch with me regarding this matter. I will find out more about it and let you know. Apart from that, I am going to update you here soon on how and when Exness Complaints team are going to process the attacks-related requests.
When you will update????
  • #1,860
  • Apr 22, 2016 1:22pm Apr 22, 2016 1:22pm
Quoting qureshimeq
{quote} When you will update????
Might be next week. I also have a downtime related issue pending since 11 days.
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