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OctaFX official representative

  • #161
  • Feb 15, 2016 5:38am Feb 15, 2016 5:38am
OctaFX is the Best Forex Broker in Europe
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OctaFX is proud to announce that Forex-Awards.com awarded us the Best Forex Broker in Europe 2015 title. Since the beginning of 2015, more and more European traders have been opening their accounts with OctaFX, and this award adds to our growing European presence. Offering the most convenient trading conditions for our clients from Europe, just a few weeks ago we launched the German version of our website in addition to Spanish and Portuguese. European traders benefit from our low spreads and one of the best trading conditions in the industry.

Forex-Awards.com, a Forex-Ratings.com branch, provides recognition of FX brokerage companies by thousands of customers. Forex-Ratings.com reviews and rates Forex brokers since 2010. This is an actively growing web service that provides advice and trading insights for the traders from across the globe. The voting system allows traders to choose the brokers that meet their requirements, so the awards are given according to the the most unbiased public opinion.

We are happy that our efforts are appreciated by such a popular Forex broker database, but we wouldnt receive this award if it wasn't for support of our customers. We sincerely thank you for your appreciation and your votes.

Providing you the most convenient trading experience possible and staying on the forefront of the industry is what we aim for in the year 2016!


Trade with OctaFX: your award-winning broker!
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  • #162
  • Feb 15, 2016 7:03pm Feb 15, 2016 7:03pm
Quoting Sunny7day
{quote} Yes i am completely verified but found out I am still have limit on depositing.
You should contact them since once you are completely verified the limit is taken out and i am 200% sure about this, so it is definitely error that the limit is not taken away. I feel insecure to post screenshot of my account, but I can tell you there are no limits once you are completely verified. Now again I am saying if you can use Bank option with OctaFX then do that only especially with their massive exchange rates.
  • #163
  • Feb 16, 2016 5:14am Feb 16, 2016 5:14am
I'd like to try them one day when they have nano lot 0.0001 (1 lot = 1000) and 25 trade-able currency...
currently we (there are many like me) only have 6 - 7 broker offering such service for future test our ea.
  • #164
  • Feb 17, 2016 3:07am Feb 17, 2016 3:07am
OctaFX: the Best Islamic Account Forex broker 2015 ​
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​
Every day, we are providing the best trading opportunities meeting the most sophisticated requirements of our clients. Thats why we are proud to receive your positive feedback and to be appreciated by the leading Forex magazines and web resources: today we are glad to announce that prestigious web portal ForexTraders.com highly evaluated our efforts and gave us the Best Islamic Account Forex Broker 2015 award. We are incredibly happy to be distinguished by ForexTraders.com that is visited by millions of traders from around the world who are looking for the expert reviews and opinions. We believe that our Islamic accounts do bring convenience and new trading opportunities for our Muslim clients. Open an Islamic account to benefit from the following advantages:

  1. 100% Shariah compliant;
  2. Available for all account types;
  3. Easy one-click registration;
  4. No documents or other identity proofs required.

OctaFX Islamic accounts are a unique offer designed specifically for the Muslim traders. We care about our customers and we do our best to make their trading experience easy and convenient. We gently handle all possible nuances and you are ready to trade without any further restrictions.


Open an award-winning Islamic account with OctaFX today!

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  • #165
  • Feb 17, 2016 4:59am Feb 17, 2016 4:59am
I will take a look your Islamic account
Thank You
  • #166
  • Feb 18, 2016 5:43am Feb 18, 2016 5:43am
Traders voted OctaFX as Best International broker 2015 in FX Empire awards! ​
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Year 2016 is in full effect now, however Forex experts are still evaluating how we did last year. Today, we are proud to announce that one of the major websites in the industry favoured its recognition of OctaFX: we are proclaimed Best International Broker 2015 by FX Empire! OctaFX was voted Best in the category by the majority of traders around the world, and we are excited to be rated so high on the international scene.

FX Empire Awards is a yearly competition where traders vote for their favourite brokers. In 2015, more than 10,000 traders marked off the best brokers in 10 categories.

We were nominated as Best International Broker 2015 alongside with Exness, Plus500, FxPro, and this category nominees were voted for by traders who use the industry services every day. We are proud to admit OctaFX won with 46% of votes!

Best International Broker award praises localization of trading services as well as general offering, service and global appeal.

FX Empire awards are taken seriously by industry players, and especially by the traders themselves, who perceive the awards as a real endorsement of the trust and quality they can expect from the brokers. With the help of FX Empire, new traders can easily find the ideal brokerage service provider that will suit all their needs. Read full OctaFX review at www.FXEmpire.com by following this link. If you are already happy with your trading experience with OctaFX, feel free to leave your review on our services.



Open an account with OctaFX: your Best International Broker 2015!
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  • #167
  • Feb 18, 2016 9:06am Feb 18, 2016 9:06am
Dear OctaFX-Team,

last year in January I opened an account with you. I started trading with 13 Euro balance on 2015.02.26 (see attached detailed statement: deposits: 43 € withdrawals 30 €).
I did 183 trades until 2015.06.16. At that point my account had a balance of 449,66 € and all of a sudden I got an email from you with the advice to close my account (see attached screen shot). I was contacting your customer service. But they only told me they could do nothing for me and they refused to tell me a reason why I should close my account.

Now I found this thread and I am happy that I can ask you what might have been gone wrong? I heard rumors about OctaFX being a market maker instead of a real ECN broker taking the counter positions of their clients. Is that true? Because in that case it would really make sense that you quit your services to me as I was driving a highly profitable strategy that had an exponential growth and the only way of stopping your losses would have been to quit my account.

Many greetings,
Jan.
Attached Image (click to enlarge)
Click to Enlarge Name: OctaFX Please quit your account.PNG Size: 151 KB
Attached File(s)
File Type: zip DetailedStatement MicroBOT 2.zip   23 KB | 394 downloads
  • #168
  • Feb 18, 2016 12:23pm Feb 18, 2016 12:23pm
Huh! what is really happening with Octafx,I'm Sergeant in Forexpeacearmy website i'll be watching this thread hope this is just miss understanding and can be solve between JT4xPro and OctaFX

Here some new thread in forexpeacearmy website http://www.forexpeacearmy.com/commun...obal-com.44155 take a look JT4xPro and play around our website and learn how to used it, thousand of cases there and there is none cases submit regarding OctaFX,just a user review and it solve by Hanna OctaFX,my opinion OctaFX still a good broker but this thread from JT4xPro it's shock me man!!
  • #169
  • Feb 18, 2016 11:51pm Feb 18, 2016 11:51pm
Quoting JT4xPro
Dear OctaFX-Team, last year in January I opened an account with you. I started trading with 13 Euro balance on 2015.02.26 (see attached detailed statement: deposits: 43 withdrawals 30 ). I did 183 trades until 2015.06.16. At that point my account had a balance of 449,66 and all of a sudden I got an email from you with the advice to close my account (see attached screen shot). I was contacting your customer service. But they only told me they could do nothing for me and they refused to tell me a reason why I should close my account. Now I found this...

Hello JT4xPro!

Why have you decided to start this topic again, half a year later, if the thread about your issue is already existed here at forexfactory.com? The answer from our side will remain the same: Company will discontinue to provide its services for you (also I would like to remind you, that all of your funds were successfully withdrawn from your account).

Best regards,
OctaFX Rep.
  • #170
  • Feb 19, 2016 1:39am Feb 19, 2016 1:39am
Quoting OctaFX.Rep
{quote} Hello JT4xPro! Why have you decided to start this topic again, half a year later, if the thread about your issue is already existed here at forexfactory.com? The answer from our side will remain the same: Company will discontinue to provide its services for you (also I would like to remind you, that all of your funds were successfully withdrawn from your account). Best regards, OctaFX Rep.
Hello OctaFX.Rep,

please dont get me wrong. I dont want to offend you. I want to make that sure because you sound a little like you do not feel too comfortable dealing with my question.

Your Question why I come up again with the same question a half year later: Opening an account at a broker, depositing money and dealing with the broker means to trust the broker. To be able to trust someone he must be reliable. You can only rely to someone who acts how you expect him to act, who acts like he did act in the past. A brokers behavior needs to be predictable. Otherwise you can never be sure if your money is in good hands.

Without any announcement or warning you quit our business connection. And without giving any reason for doing so. You did not act predictable and not reliable. But that is important if you want to keep your customer's money.

So please stop hiding any longer behind your customers agreement and regard my post as a chance to become reliable again.

Many Greetings,
Jan.
  • #171
  • Feb 19, 2016 2:15am Feb 19, 2016 2:15am
Dear JT4xPro,

We do not hide behind our rules, we FOLLOW our rules. Please make sure to thoroughly read and understand the Customer Agreement prior to opening a real account at OctaFX. Any disputes are resolved in strict compliance with the Customer Agreement.

Best regards,
OctaFX Rep.
  • #172
  • Feb 19, 2016 2:39am Feb 19, 2016 2:39am
Hello OctaFX.Rep,

so it is part of your rules to act unpredictable and not reliable? Please try to view the scenario from the point of a customer (how to satisfy your customers if you do not understand them?). No one judges you for behaving in concern to your rules. But everyone makes his mind if you do not explain yourself when it is necessary to create confidence.

Many Greetings,
Jan.
  • #173
  • Feb 21, 2016 6:37am Feb 21, 2016 6:37am
Quoting OctaFX.Rep
{quote} Hello JT4xPro! Why have you decided to start this topic again, half a year later, if the thread about your issue is already existed here at forexfactory.com? The answer from our side will remain the same: Company will discontinue to provide its services for you (also I would like to remind you, that all of your funds were successfully withdrawn from your account). Best regards, OctaFX Rep.
the question is very clear and in plain English. why did you ban him.what mistake did he do.say so that other willnot make the same mistake.
  • #174
  • Feb 22, 2016 8:04pm Feb 22, 2016 8:04pm
Fair to say your question is something I don’t see too many companies answering, it is like telling others how to cheat, so no genuine brokerage house will ever answer the reason. I honestly had no time in reading all that, but one thing I can say that I have been working long enough with OctaFX broker to say that whatever rules they set is far from complicated or difficult, but certain people act like everything is right with them and everything is wrong with the broker, it is rarely the case.
  • #175
  • Feb 23, 2016 2:58am Feb 23, 2016 2:58am
Quoting Fedricks
Fair to say your question is something I dont see too many companies answering, it is like telling others how to cheat, so no genuine brokerage house will ever answer the reason. I honestly had no time in reading all that, but one thing I can say that I have been working long enough with OctaFX broker to say that whatever rules they set is far from complicated or difficult, but certain people act like everything is right with them and everything is wrong with the broker, it is rarely the case.
Once again, he did not cheat! All he did is using a simple scalping strategy which is still valid on numerous brokers. And guess what - NOT EVEN A SINGLE one caught him "cheating". In consequence OctaFX might be the only one smart enough finding him guilty?? Cmon ..

This commercial thread aims to attract customers (look at all the medal posts), so the broker has to live with the feedback based on his behavior. Not beeing able to answer a honest and polite request speaks for itself.

The truth is always hard to swallow!
  • #176
  • Feb 24, 2016 5:48am Feb 24, 2016 5:48am
Quoting Drolph
{quote} Once again, he did not cheat! All he did is using a simple scalping strategy which is still valid on numerous brokers.
Dear Drolph,

How did you get to know that JT4xPro used "a simple scalping strategy", do you have an access to his trading account? Good for you!
  • #177
  • Feb 24, 2016 5:51am Feb 24, 2016 5:51am
Dear everyone,

Please make sure to thoroughly read and understand the Customer Agreement prior to opening a real account at OctaFX, especially p. 3.10 "The Company reserves the right, at its discretion, at any time to refuse to provide the Services to the Client and the Client agrees that the Company will have no obligation to inform the Client of the reasons".

Best regards,
OctaFX Rep.
  • #178
  • Feb 24, 2016 6:19am Feb 24, 2016 6:19am
Quoting OctaFX.Rep
{quote} Dear Drolph, How did you get to know that JT4xPro used "a simple scalping strategy", do you have an access to his trading account? Good for you!
Indeed - in full detail. On top, i am familiar with the strategy by myself. But that's totally unimportant.

There's a clear and comprehensive question u simply are not able to answer. If someone makes a specific mistake, error or misbehavior - just NAME IT! Everyone would be able to avoid the mistake and/or could decide not to choose u as a broker. This is a public platform and therefore the place to give insight into questions and problems via dialogue.

Instead you are hiding behind this all-embracing statement of beeing able to refuse service without giving a reason and instead continue to flood this thread with your promotion posts. This draws a picture of SCAM and arbitrariness. If not, prove otherwise.
  • #179
  • Edited 5:58am Feb 25, 2016 4:57am | Edited 5:58am
Interesting reading here. I have been refining and testing my strategy with OCtA for over a year and recently went to fund my account and begin live trading. Imagine my surprise when I was told that Octa was not taking UK customers! Amazing when they are sponsoring a UK soccer team ! (AKA advertising to UK customers) I can see earlier in this thread somebody else encountered this issue back in September 2015 and to date this is still not resolved.

I am also reading with horror this issue of Octa closing successful traders accounts!? What is that about? In my experience albeit on a demo account I have always been supremely happy with OCTA and have even been monitoring the spreads and market movements on a live account versus Demo account and again have been very happy.

I say directly to OCta REP YOU ARE NOT HANDLING THIS ISSUE WELL. As a prospective customer I see your reputation (in my eyes) being destroyed by the seemingly evasive answers to the accusation of closing winning traders accounts. If the trader broke the rules then say how and why, I want to know as I do not want to be accused of rule breaking myself and have my account closed. If you are on the Moral high ground on this you will have no hesitation stating your case. If you fail to clearly answer the accusation then you look highly disreputable. For the sake of your reputation, show us the open hand of honesty and state why the account was closed.

Personally I have always felt that OCtA is the best Broker out there hands down and felt VERY confident in starting to trade with them. Sadly because of Octa not accepting UK customers, an issue that was promised to be fixed imminently back in September and yet to date is still not resolved, I have been forced to go to a competitor where the spreads are rubbish and the trading conditions mediocre.

I urge Octa to answer the accusation fully and to resolve this issue re accepting UK customers.
  • #180
  • Feb 27, 2016 8:41am Feb 27, 2016 8:41am
Octafx Rep . the way you have handled this issue is just poor and very unprofessional.I would expect a very different approach to handling this issue other than just copy pasting customer agreements here but anyway its pretty scary to know that you can close an account with no reason ever.
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