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EXNESS anyone? 38 replies

EXNESS official representative 1,346 replies

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ExNess

  • #1,661
  • Jan 29, 2016 7:18am Jan 29, 2016 7:18am
Hi all

I traded a little bit on the trial account ok so far... But it's not possible to register with this broker. They have to verify the passport or id... well, I gave it up after sending them 30 photos... I'm from Switzerland and not from Serengeti or back-lands of ISIS controlled Syria...

Just for the managers and marketing guys out there from the exness... The process is really stupid..

My last photo sent... I give up.

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cheers
sto
  • #1,662
  • Jan 30, 2016 2:14am Jan 30, 2016 2:14am
Quoting sar3
Hi all I traded a little bit on the trial account ok so far... But it's not possible to register with this broker. They have to verify the passport or id... well, I gave it up after sending them 30 photos... I'm from Switzerland and not from Serengeti or back-lands of ISIS controlled Syria... Just for the managers and marketing guys out there from the exness... The process is really stupid.. My last photo sent... I give up. {image} cheers sto
Hello, sar3.

Thank you for bringing this matter to my attention.

First of all, let me comment on the steps you've been through with us. In general, if a citizen of one country opens an account from another country, we would require such client to upload an international passport and a document that proves the client's legal stay in the country where the account in Exness was opened. However, it doesn't apply for some individual cases.

Secondly, if a document has two sides, such as, for example, an ID card or a driving licence, we kindly ask our clients to upload both. Rest assured our website allows the clients to upload both at the same time. The client has to upload the front side and then go slightly down to the next box marked with a white thin 'plus' inside a yellow circle. That is how the second or the third document (or the other side of the same document) can be added to the first one. Otherwise the first one may be just substituted by the other ones and, therefore, won't get uploaded in the end.

Thirdly, some documents may be unaccepted because they are considerably small or blurred.

Apart from it, indeed .zip files are not accepted by the system, as it allows only .jpeg, .png, .bmp, and .pdf extensions.

Taking all these details into consideration, I suggest that you may consider sending me your account number (at [email protected]), so that I could thoroughly investigate the case and provide necessary guidance on what and how to upload to have your account verified.
  • #1,663
  • Feb 1, 2016 4:33pm Feb 1, 2016 4:33pm
Quoting EXNESS
{quote} Otherwise the first one may be just substituted by the other ones and, therefore, won't get uploaded in the end.
Thanks Georgii. This was the problem and it took me few days to get the answer.
  • #1,664
  • Feb 2, 2016 2:46am Feb 2, 2016 2:46am
In the morning exness real ecn terminal freezed up for ten minutes . and again now almost half an hour have passed EXNESS REAL ECN TERMINAL IS NOT WORKING ...............
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  • #1,665
  • Feb 2, 2016 2:56am Feb 2, 2016 2:56am
Exness ecn real terminal
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  • #1,666
  • Feb 2, 2016 8:20am Feb 2, 2016 8:20am
Quoting msqtrader
In the morning exness real ecn terminal freezed up for ten minutes . and again now almost half an hour have passed EXNESS REAL ECN TERMINAL IS NOT WORKING ............... {image}{image}
Hello, msqtrader.

Thank you very much for bringing this to my attention here.

Indeed, we experienced today a short break in the quotes flow on our Exness-Real3 ECN server. The issue now is being investigated to ensure it won't take place again in future.

I would like to apologise for any inconvenience it might have caused our clients. Apart from it, if you or anyone else has incurred any losses due to this matter, please let me know here or at [email protected] (if you do, please state your account number, order number(s), and attach the log files).
  • #1,667
  • Feb 2, 2016 2:45pm Feb 2, 2016 2:45pm
Hello, do you accept clients from Canada? As when I try to register, it says it won't provide services for Canadians.
  • #1,668
  • Feb 3, 2016 5:14pm Feb 3, 2016 5:14pm
Quoting leancuisine
Hello, do you accept clients from Canada? As when I try to register, it says it won't provide services for Canadians.
Hello, leanquisine.

Unfortunately, we do not. New clients from Canada are not able to register in Exness.
  • #1,669
  • Feb 8, 2016 8:40am Feb 8, 2016 8:40am
Quoting msqtrader
Exness ecn real terminal{image}
its happening again, unable to connect to all of their servers, might as well close shop.
  • #1,670
  • Feb 8, 2016 12:45pm Feb 8, 2016 12:45pm
Quoting EXNESS
{quote} Hello, msqtrader. Thank you very much for bringing this to my attention here. Indeed, we experienced today a short break in the quotes flow on our Exness-Real3 ECN server. The issue now is being investigated to ensure it won't take place again in future. I would like to apologise for any inconvenience it might have caused our clients. Apart from it, if you or anyone else has incurred any losses due to this matter, please let me know here or at [email protected] (if you do, please state your account number, order number(s), and...
Hellooooo georgii. Another freezing session , is it a REAL E C N SERVER .?????????????????????????
  • #1,671
  • Feb 8, 2016 2:47pm Feb 8, 2016 2:47pm
Hello, belief and msqtrader!

Thank you for contacting me.

What have you experienced with the ECN today? May I have the details please, i.e. account number, order numbers, logs, screen shots?

Please provide as many details as you can at [email protected]. I will see to your every request personally.
  • #1,672
  • Feb 16, 2016 10:28pm Feb 16, 2016 10:28pm
Quoting msqtrader
Exness ecn real terminal{image}
Chart looks perfect from my terminal ..... = http://www.photoshar.in/exness-gbpjp...shot-2february
  • #1,673
  • Feb 20, 2016 2:02am Feb 20, 2016 2:02am
Spread for EUR/JPY at Exness ECN is too big 17.4...((
You have to make your own luck
  • #1,674
  • Feb 20, 2016 8:36pm Feb 20, 2016 8:36pm
Quoting Thomas.fx
Spread for EUR/JPY at Exness ECN is too big 17.4...((
Saturday...market closed...try market hours to check out spread?
there is always, always another trade!!
  • #1,675
  • Feb 21, 2016 6:42am Feb 21, 2016 6:42am
Quoting Thomas.fx
Spread for EUR/JPY at Exness ECN is too big 17.4...((
Hello, Thomas.fx.

That may be the case because ECN liquidity is considerably low before the market closes on Friday. Traders remove their limit orders from the pool, thus making the spread widen.
  • #1,676
  • Mar 15, 2016 1:53am Mar 15, 2016 1:53am
Quoting profitfarmer
{quote} Saturday...market closed...try market hours to check out spread?
Hi profitfarmer, sure I check spreads in market hours (now they are ok). I just saw that when market was closed this broker had worser spreads than others.
You have to make your own luck
  • #1,677
  • Mar 15, 2016 1:59am Mar 15, 2016 1:59am
Quoting EXNESS
{quote} Hello, Thomas.fx. That may be the case because ECN liquidity is considerably low before the market closes on Friday. Traders remove their limit orders from the pool, thus making the spread widen.
Hi exness, thnx for the reply.
You have to make your own luck
  • #1,678
  • Mar 27, 2016 2:55pm Mar 27, 2016 2:55pm
Dear Exness Representative, the news about UNLIMITED Leverage is potentially explosive and exciting, however, there is very little in terms of information on dedicated UNLIMITED Leverage page:
https://www.exness.com/unlimited_leverage/

Here are some questions:


1. Does Unlimited leverage available to CySec clients from www.exness.eu (UK resident) ?

2. Could it be tested in MT4 demo account? - As it is hard to imagine practical margin requirements under unlimited leverage conditions.

3. Is it also available for ECN accounts?

4. On page mentioned above there are 3 conditions in order to qualify for unlimited leverage, where one of them states: “For high market loss prevention - Less than 1000 USD equity in account”…

I just don’t understand this condition as it says “Less than 1000 USD” which could mean 5$ as it stands.

Does it actually mean to say that in order to get Unlimited Leverage one has to have MORE than 1000 $ in account?

I look forward to your reply,

Many Thanks.

Derek
  • #1,679
  • Mar 27, 2016 3:30pm Mar 27, 2016 3:30pm
actually I'd worried if my broker offered unlimited leverage, that's a pretty big red flag imo.
  • #1,680
  • Mar 27, 2016 3:39pm Mar 27, 2016 3:39pm
I just got the answers to questions 3,4 from your T&C, no problem: https://www.exness.eu/forex/leverage/


However, questions 1,2 from above post are still relevant.
Many thanks,

Derek
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