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FXCM Discussion

  • #8,341
  • Dec 18, 2015 1:12pm Dec 18, 2015 1:12pm
Quoting bapakjason
Jason, Do you think January will be the month that FXCM smaller spread will be reflected on the Mt4 chart for US patrons ? Thanks, Jason
Hi Jason,

I don't have the exact date for you at this time, but I will let you know when I do.
  • #8,342
  • Edited 1:35pm Dec 18, 2015 1:22pm | Edited 1:35pm
I will be out of the office for the Christmas holiday and will reply to your posts and private messages when I return on December 30th. Our holiday hours are listed in my post quoted below. If you require immediate assistance, please contact our live customer support team: http://bit.ly/1ilO0qa

For all of you celebrating Christmas, I wish you a happy one!

Peace on Earth, Goodwill to All!

Quoting Jason Rogers
Happy Holidays From FXCM The holidays are coming fast, so I want to make sure you are aware of our special forex trading hours for Christmas and New Year's: {image} Click here for CFD Holiday Trading Hours. (CFD trading is not available to US residents.) Click here for the Holiday Rollover Schedule. Aside from Christmas and New Year's, FXCM's live customer support team is available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 22:00 and 22:15 GMT and...
  • #8,343
  • Dec 18, 2015 3:01pm Dec 18, 2015 3:01pm
Quoting srt
Current market valuation is $28.5 million as stock hits new low today. 52 week range 172.50-5.26. Close today 5.30. I'll wait for insiders to start buying to show they have confidence in survival of the company.
Finally a little insider buying.
Maybe they read FF.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: fxcm (In. buy).png Size: 71 KB
Click to Enlarge Name: fxcm chart.png Size: 34 KB
  • #8,344
  • Dec 18, 2015 4:08pm Dec 18, 2015 4:08pm
Quoting Jason Rogers
{quote} Hi Jason, I don't have the exact date for you at this time, but I will let you know when I do.
Thanks. Now that I think about it, some other brokers have corrected this issue by having 'suffix' and 'non-suffix' pairs on the same feed. This would allow for two instances of the same pair to run on one mt4 . . .
At any rate, I'm genuinely interested and thanks for letting us know when the correction takes place.
Have a great Christmas. -Jason
  • #8,345
  • Edited 6:13am Dec 21, 2015 2:47am | Edited 6:13am
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES
OFF QUOTES

What is this ? Trading GER30 this morning in the first 5 min of the day. Than all became normal. Is this serious ?

I pinged the server:
Pinging 204.8.240.1 with 32 bytes of data:
Reply from 204.8.240.1: bytes=32 time=143ms TTL=242
Reply from 204.8.240.1: bytes=32 time=148ms TTL=242
Reply from 204.8.240.1: bytes=32 time=131ms TTL=242
Reply from 204.8.240.1: bytes=32 time=123ms TTL=242
Reply from 204.8.240.1: bytes=32 time=191ms TTL=242
Reply from 204.8.240.1: bytes=32 time=155ms TTL=242
Reply from 204.8.240.1: bytes=32 time=167ms TTL=242
Reply from 204.8.240.1: bytes=32 time=123ms TTL=242
Reply from 204.8.240.1: bytes=32 time=131ms TTL=242
Reply from 204.8.240.1: bytes=32 time=166ms TTL=242
Reply from 204.8.240.1: bytes=32 time=171ms TTL=242
Reply from 204.8.240.1: bytes=32 time=125ms TTL=242
Reply from 204.8.240.1: bytes=32 time=132ms TTL=242
Reply from 204.8.240.1: bytes=32 time=123ms TTL=242
Reply from 204.8.240.1: bytes=32 time=127ms TTL=242
Ping statistics for 204.8.240.1:
Packets: Sent = 15, Received = 15, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 123ms, Maximum = 191ms, Average = 143ms

Not very good, but good enough !
And yes: Max deviation : 100
Only 4 pairs in Market watch ...
What does it matter that FXCM is cheap if they simply keep your order open (the Off Quotes where trying to close an order GER30) till it hits the SL . A more brutal form of Stop hunting ? Simply refuse to close ...so that the stop will be hit.
Or more likely: server overload combined with ordinary opportunism .... trades are to easy for the trader ...so let's simply shut down the shop for a few minutes, before it gets to costly ?
  • #8,346
  • Edited Dec 27, 2015 1:33pm Dec 21, 2015 7:07am | Edited Dec 27, 2015 1:33pm
Oh yes I tried !

0 08:00:51.875 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10559
1 08:00:52.046 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10559 failed [Off quotes]
0 08:00:55.234 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10556
1 08:00:55.453 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10556 failed [Off quotes]
0 08:01:10.907 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10558
1 08:01:11.125 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10558 failed [Off quotes]
0 08:01:14.969 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10558
1 08:01:15.298 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10558 failed [Off quotes]
0 08:01:25.454 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10559
1 08:01:25.689 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10559 failed [Off quotes]
0 08:01:28.204 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10559
1 08:01:28.392 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10559 failed [Off quotes]
0 08:01:31.330 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10561
1 08:01:31.501 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10561 failed [Off quotes]
0 08:01:34.252 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10560
1 08:01:34.439 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10560 failed [Off quotes]
0 08:01:37.799 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10562
1 08:01:38.049 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10562 failed [Off quotes]
0 08:01:45.049 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10562
1 08:01:45.377 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10562 failed [Off quotes]
0 08:01:48.159 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10562
1 08:01:48.471 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10562 failed [Off quotes]
0 08:01:52.565 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10562
1 08:01:52.815 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10562 failed [Off quotes]
0 08:02:09.238 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10563
1 08:02:09.535 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10563 failed [Off quotes]
0 08:02:12.457 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10564
1 08:02:12.644 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10564 failed [Off quotes]
0 08:02:24.317 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10564
1 08:02:24.567 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10564 failed [Off quotes]
0 08:02:28.176 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10566
1 08:02:28.411 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10566 failed [Off quotes]
0 08:02:41.708 { sensitive information deleted by staff, per request }: close order #31017803 sell 1.00 GER30 at 10525 sl: 10566 tp: 10193 at price 10568
1 08:02:42.021 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 closing at 10568 failed [Off quotes]
0 08:02:48.568 { sensitive information deleted by staff, per request }: order #31017803 sell 1.00 GER30 at 10525 closed due stop-loss at price 10569

Happy end ? Stop Loss hit at 10 pips more than at 1st request !
Than ...in a conversation with FXCM support I tried (10min after session open) a test trade: open and close .... and it went smooooooth as a knife through butter !
  • #8,347
  • Dec 27, 2015 1:11am Dec 27, 2015 1:11am
Does anyone know how to download the MT4 platform on a Mac?
  • #8,349
  • Dec 27, 2015 8:47am Dec 27, 2015 8:47am
Quoting CatMan
OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES OFF QUOTES What is this ? Trading GER30 this morning in the first 5 min of the day. Than all became normal. Is this serious ? I pinged the server: Pinging 204.8.240.1 with 32 bytes of data: Reply from 204.8.240.1: bytes=32 time=143ms TTL=242 Reply from 204.8.240.1: bytes=32 time=148ms TTL=242 Reply from 204.8.240.1: bytes=32 time=131ms TTL=242 Reply from 204.8.240.1: bytes=32 time=123ms TTL=242 Reply from 204.8.240.1:...
I picture some intern at a keyboard watching your very trade. Waiting for the exact moment to f-up your account. And I am not being sarcastic.
FF = Forex Faggots
  • #8,350
  • Edited 11:23am Dec 30, 2015 10:37am | Edited 11:23am
I just received the following heads up from DailyFX senior strategist David Rodriguez:

As a quick note, please be aware that rollover charges are especially elevated tonight [5pm New York time rollover] for the GBP, EUR, and JPY. It is near-identical to last year, when a sharp drop in available liquidity forced interbank Forward rates to deviate substantially from their typical spread to spot prices.


In short: strong demand for overnight lending in JPY, GBP, and EUR has been met with short supply, and pricing has surged accordingly.


See the article from last year for reference, while Ive attached some Bloomberg screens from today for further illustration.



GBP/USD Rolls
Attached Image (click to enlarge)
Click to Enlarge Name: Et3fpcs.gif Size: 33 KB


EUR/USD Rolls
Attached Image (click to enlarge)
Click to Enlarge Name: Gb2RXQt.gif Size: 40 KB


USD/JPY Rolls
Attached Image (click to enlarge)
Click to Enlarge Name: vvYt3zV.gif Size: 38 KB

Image source: Bloomberg
  • #8,351
  • Dec 30, 2015 11:13am Dec 30, 2015 11:13am
Quoting 8fingers
{quote} I picture some intern at a keyboard watching your very trade. Waiting for the exact moment to f-up your account. And I am not being sarcastic.
I opened a ticket for this: not able to trade due to OFF QUOTES. And they paid me the "loss due to delay", back. Good ! Thanks FXCM for being fair. But will they cure also the problem, because this OFF QUOTES problem is becoming an ongoing issue.
  • #8,352
  • Dec 30, 2015 2:38pm Dec 30, 2015 2:38pm
i just opend a mt4 demo account on FXCM and i must say . OMG 5 of 10 Trade attempts fail due requote ,even with a slipage of 4 pips . Never ever i will consider open a real account here .

another funny thing i just noticed isthe spreads . US/CHF is jumping up and down between 3.1 and 3.6 points spread in intervalls lower then a second
  • #8,353
  • Dec 30, 2015 3:18pm Dec 30, 2015 3:18pm
Quoting kader96
Does anyone know how to download the MT4 platform on a Mac?
Hi Kader,

Here's a link with different options that will let you run MT4 on your Mac: http://help.fxcm.com/us/Software-Dow...4-on-a-Mac.htm

Another option to consider, especially if you're looking to run expert advisors (EAs) is to use a virtual private server (VPS). This has the added advantage of allowing you to execute your strategy 24 hours a day, even when your Mac is turned off or disconnected from the internet.
  • #8,354
  • Dec 30, 2015 3:33pm Dec 30, 2015 3:33pm
Quoting Nikopol
i just opend a mt4 demo account on FXCM and i must say . OMG 5 of 10 Trade attempts fail due requote ,even with a slipage of 4 pips . Never ever i will consider open a real account here . another funny thing i just noticed isthe spreads . US/CHF is jumping up and down between 3.1 and 3.6 points spread in intervalls lower then a second
Hi Nikopol,

There are no requotes with FXCM. There is an important distinction between requotes that can occur with other brokers, and the "off quotes" messages you encountered on our MT4 platform. On our No Dealing Desk (NDD) forex execution model, your order is executed at the best available price from competing quotes liquidity providers. One big advantage of this model is that while slippage is possible with any broker, the slippage at FXCM can be either positive or negative.

Requotes can occur with other brokers when a trader makes an order for a specified price, but the order is manually rejected by that broker's dealing desk. This is done because filling the order at the original price would mean a loss for their dealing desk. The dealer sends a new price back to the trader, often a worse price, which they can either accept or reject. Requotes can slow down your trading.

While it's highly unlikely that you would ever receive a requote from another broker that offers you a better price than you requested, below are some stats regarding our execution which show that FXCM clients receive positive slippage more often than they receive negative slippage overall: http://bit.ly/1KWaV8g

That's because the Maximum Deviation feature on our MT4 platform (known as the Market Range feature on our Trading Station) allows our clients to minimize negative slippage while still receiving the full benefits of any positive slippage that's available in the market.

I'm glad you had the opportunity to learn about this feature on a demo account before using it live, because when it is used properly, it can become a very useful part of your risk management. If you find you are getting the "off quotes" message frequently, you might want to consider increasing your Maximum Deviation as shown below.
Attached Image (click to enlarge)
Click to Enlarge Name: uJE7yUc.png Size: 68 KB

Since FXCM uses 5-digit pricing (fractional pips), every 10 points for the Maximum Deviation is equivalent to one pip. If you adjust your max dev to 30, that would equate to price range of 3 pips.
  • #8,355
  • Dec 30, 2015 3:42pm Dec 30, 2015 3:42pm
Quoting CatMan
{quote} I opened a ticket for this: not able to trade due to OFF QUOTES. And they paid me the "loss due to delay", back. Good ! Thanks FXCM for being fair. But will they cure also the problem, because this OFF QUOTES problem is becoming an ongoing issue.
Hi CatMan,

I was out of the office for Christmas and just returned today. I'm glad my colleagues were able to resolve your inquiry while I was away.

You said the Trade Services Team reimbursed you for a "loss due to delay". While I don't know the details of this specific case, it seems quite possible that it was the delay they mentioned that caused this error rather than some ongoing issue with off quotes. If you still find that you receive frequent off quotes apart from this specific case, and despite having adjusted your Maximum Deviation settings to be suitable for the market conditions in which you're trading (such as news events), then the issue could be latency between your trading terminal and our servers. I would be happy to arrange a follow up for you with a specialist in our tech support team to determine whether that is a the case. If so, they can offer possible solutions. Just send me a private message with your contact details and the best time for us to reach you.
  • #8,356
  • Dec 30, 2015 10:59pm Dec 30, 2015 10:59pm
Hey this is a general review of FXCM so far from my experience.

I was with MBT for awhile. They were bought by another company. I had been looking into other brokers awhile and this helped me pull the trigger with FXCM.


First and foremost they basically have set hard to beat standards for FX brokers especially in the United States.

They have a great FXCM Trading Station platform, very very easy, modern, clear, great true volume indicators and you can view entire history of chart in Bid and Ask. At smaller timeframes this is great to help get a head start on breakouts above the ask price, since that is your entrance on market order . Just a small thing I enjoy. (so entire chart shows OHLC of Ask of Bid, unlike MT4's bid charting only with an ask line only showing current ask levels)

The Web platform runs smoothly on my Mac when not at a PC. I have MT4 on my Mac but has some Windows emulation bugs.


The liquidity is great. Spreads are thin. Consistently.
I am currently tracking historical spreads with FXCM and Tallinex and FXCM is blowing them away. EURUSD specifically.
My average-high spread on 1min is about .6 pips FXCM and 1.2pips on Tallinex
Average spread overall tested is about .35pips FXCM and .7 Tallinex FXCM advertises .5 avg and Tallinex advertises .6 avg.
FXCM has way less spikes.

The typical spikes in spreads minute to minute I would say are as important as your general average. Especially if trading smaller time frame or using an EA. It just shows FXCM has stronger deeper liquidity.

Dailyfx is great too. It is FXCM news analysis and educatonal web site.
Tons of great charts and fundamental analysis.
I thank the DailyFX and especially John Kicklighter for making July 2014-July 2015 a great year for me.
You could improve your trading alot just watching Johns daily videos. 10-20min of well thought analysis.


Currently Im floundering trying to trade short term, but my losses would be greater with MBTs bigger spreads for the same commision.

I was called a few times (Im not the personal type) by a broker or representative making sure I knew where to get information. Asking if i needed assistance.
Recommended only 5:1 leverage at most for success. (thats lower trade volume and lower commisions for them remember)
Good guys. Im just a loner and like the platform so not one for chit chat.

I can add more and add pictures of spreads charting later.


Keep it up.
Please tell the DailyFX team they are the bomb and give Kicklighter a high five and a raise. Covers alot that you forget or miss.


And I hate to say it. But I almost picked up 100 shares at $6.00 weeks ago. Solid Company. Market is in a panic for its valuation. Was going to get in on $6 and of course it flies to $20 without me.

Sorry for sloppy structure or grammer. Just got off an 18 hour oilfield shift on 4 hours sleep
Best Wishes
  • #8,357
  • Dec 31, 2015 9:16am Dec 31, 2015 9:16am
Quoting RideTheWave
Hey this is a general review of FXCM so far from my experience. I was with MBT for awhile. They were bought by another company. I had been looking into other brokers awhile and this helped me pull the trigger with FXCM. First and foremost they basically have set hard to beat standards for FX brokers especially in the United States. They have a great FXCM Trading Station platform, very very easy, modern, clear, great true volume indicators and you can view entire history of chart in Bid and Ask. At smaller timeframes this is great to help get a head...
Thanks RTW! I'm glad you're pleased with our services and appreciate you taking the time to provide this detailed feedback. I'll be sure to share your comments with John and the rest of the DailyFX team!
  • #8,358
  • Dec 31, 2015 9:18am Dec 31, 2015 9:18am
I will be out of the office until January 4th and will reply to your posts and private messages when I return. Our New Year's holiday hours are listed in my post quoted below. If you require immediate assistance, please contact our live customer support team: http://bit.ly/1ilO0qa

I wish all of you a blessed and prosperous new year!

Quoting Jason Rogers
Happy Holidays From FXCM The holidays are coming fast, so I want to make sure you are aware of our special forex trading hours for Christmas and New Year's: {image} Click here for CFD Holiday Trading Hours. (CFD trading is not available to US residents.) Click here for the Holiday Rollover Schedule. Aside from Christmas and New Year's, FXCM's live customer support team is available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 22:00 and 22:15 GMT and...
  • #8,359
  • Dec 31, 2015 9:41am Dec 31, 2015 9:41am
Does this take effekt for EA's two ? imissed out on 12 perfekt Trades for today
Quoting Jason Rogers
{quote} Hi Nikopol, There are no requotes with FXCM. There is an important distinction between requotes that can occur with other brokers, and the "off quotes" messages you encountered on our MT4 platform. On our No Dealing Desk (NDD) forex execution model, your order is executed at the best available price from competing quotes liquidity providers. One big advantage of this model is that while slippage is possible with any broker, the slippage at FXCM can be either positive or negative. Requotes can occur with other brokers when a trader...
  • #8,360
  • Dec 31, 2015 5:03pm Dec 31, 2015 5:03pm
I have a little account @ fxcm, but I forgot my username and my password long time ago.
Now I get emails about margin changes.
Should I worry or take action?
New voice message: Why are you calling me? If I need you, I'll call you!
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