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FXCM Discussion

  • #7,701
  • Jun 3, 2015 6:07pm Jun 3, 2015 6:07pm
Quoting forexalpha
I have been using FXCM for a month now on a fairly large account and no issues so far. Only trade 2 major currency pairs and prices seem to have reflected the underlying market. Not had to withdraw any funds yet (!) but over all seems best of bad bunch
Welcome to the forum, Forexalpha

I'm glad to hear of your positive experience with us. Please let me know if you ever have questions regarding your FXCM account.
  • #7,702
  • Jun 3, 2015 6:14pm Jun 3, 2015 6:14pm
Quoting h4xforum
{quote} YES, my platform mt4 also freezes not only during news time but anytime there is a volatility in prices movement. Anyone could think that been FXCM a register organization in the stock exchange that they would have the decency of not been crook it. The USA is a banana republic; where the Laws only applies to the little guy, specially in the financial arena where the regulatory agencies seems useless. By the way, OANDA is doing the same lately. As long there is a dealing desk, it would not be fairness in the Forex market. In reality, these...
Hi H4xforum,

In a previous post, you mentioned that you tried some of the troubleshooting suggestions I provided before and they worked for you: http://www.forexfactory.com/showthre...14#post8193114

So that I can help you further, could you tell exactly what steps you've tried already?

Thanks,
Jason
  • #7,703
  • Edited 11:35am Jun 4, 2015 9:17am | Edited 11:35am
Thanks Jason for giving attention or listening to my worries on this matter. Today, I have no problem. So, there is nothing that has to be fixed in my settings. Hoping for the best! None-of-the-less, it feels like a bait and switch!
  • #7,704
  • Jun 4, 2015 11:20am Jun 4, 2015 11:20am
Jason is the attachment true just got in my inbox.
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GBP/USD
  • #7,705
  • Jun 4, 2015 11:28am Jun 4, 2015 11:28am
Are there restrictions on trading style?
Yes. Trading style like scalping, news trading, EA and trading API will be limited.

Plz explain
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GBP/USD
  • #7,706
  • Edited 4:46pm Jun 4, 2015 4:33pm | Edited 4:46pm
Quoting deepak925
Jason is the attachment true just got in my inbox. {image}
Quoting deepak925
Are there restrictions on trading style? Yes. Trading style like scalping, news trading, EA and trading API will be limited. Plz explain {image}
Hi Deepak,

It looks like you received an email offering you the option to convert your account to our new DD execution in order to get access to up to 400:1 leverage. However, the DD option has the restrictions you noted.

On FXCM's No Dealing Desk (NDD) forex execution, there are no such restrictions. Scalping and news trading are welcome. However, your leverage is limited to 100:1.
  • #7,707
  • Edited 5:55pm Jun 4, 2015 4:45pm | Edited 5:55pm
Quoting h4xforum
Thanks Jason for giving attention or listening to my worries on this matter. Today, I have no problem. So, there is nothing that has to be fixed in my settings. Hoping for the best! None-of-the-less, it feels like a bait and switch!
Hi H4xforum,

It's no bait and switch. The majority of the time when traders talk about freezing on MT4, it has to do with the EAs and indicators they are running. They may work fine in normal markets, but when prices change rapidly, the platform can get bogged down as the number of computations increases. This is not specific to FXCM.

While I'm glad to hear you had no issues today, I want to make sure the problem is solved for good. If you could tell me a bit about the steps you've already taken on your platform based on our previous correspondence, I can help you further. I can also arrange a follow up call for you with one of our tech specialists, if you send me a private message with your contact details.
  • #7,708
  • Jun 5, 2015 9:49pm Jun 5, 2015 9:49pm
Quoting Jason Rogers
{quote} {quote} Hi Deepak, It looks like you received an email offering you the option to convert your account to our new DD execution in order to get access to up to 400:1 leverage. However, the DD option has the restrictions you noted. On FXCM's No Dealing Desk (NDD) forex execution, there are no such restrictions. Scalping and news trading are welcome. However, your leverage is limited to 100:1.

My trading experience with FXCM is that scalping and EA trading has been limited across the board; if the price moves away from from its standard deviation the platform freezes continuously. There is a heavy dealing desk involved with this organization. Therefore, if you trade below 1 hr time frame get another broker, saving time and money.
  • #7,709
  • Jun 6, 2015 9:53am Jun 6, 2015 9:53am
Hello! I have a live FXCM account on the Trading Station platform and I want to use the MT4 platform to link up with Trade Explorer, while using the Trading Station platform to place my trades. Can someone tell me how to do this please? Do I open up a MT4 account using my Trading Station credentials because I have tried that and it didn't work for me. Any guidance would be appreciated, thanks!
  • #7,710
  • Jun 6, 2015 3:17pm Jun 6, 2015 3:17pm
Quoting ChaosTrader6
Hello! I have a live FXCM account on the Trading Station platform and I want to use the MT4 platform to link up with Trade Explorer, while using the Trading Station platform to place my trades. Can someone tell me how to do this please? Do I open up a MT4 account using my Trading Station credentials because I have tried that and it didn't work for me. Any guidance would be appreciated, thanks!
Your account# is used to log on to either platform, however each one requires a password. You could create the same password for both but for security reasons I wouldn't recommend it. But when you create your account on mt4 it will prompt you to create one. You can always change it in the "Tools" and " server options" located on the mt4 platform. Your account # is your log in on both platforms, but each prompt you to create a password of your choosing. Its doesn't matter which platform you execute trades from, both will simultaneously show your entries, trade levels, etc. I personally execute trades on the Trading Station platform. During news, I can try to execute a trade 50 times and still get "INVALID PRICE" quote on MT4. However, I dont have this issue at all, when executing from the Trading Station platform. I can honestly say that I haven't ever received a "Invalid price" or "re-quote" during heavy news or any other time for that matter. I do all my charting & analysis on mt4, and the majority of executing trades from the TS platform. I run both simultaneously.....................

Hope this info helps................
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Markets are not efficient, rather they are effective - Jones
  • #7,711
  • Jun 7, 2015 12:14pm Jun 7, 2015 12:14pm
mzvega, thanks for the detailed information. Appreciate you and this will help me so again thanks!
  • #7,712
  • Edited 5:37pm Jun 7, 2015 4:57pm | Edited 5:37pm
Hi Jason,


it's been a while since I wrote to you. How's life? All fine and dandy and crystal clear like an unmudded lake in spring season for you?
Welly welly well oh me bro him...

Quoting Jason Rogers
{quote} Hi Naddmer, I'm glad to hear the solution I provided you worked and appreciate your comments about the need for advance notice for certain updates. I've shared your concerns with our tech team. So far, we've only rolled out single share CFDs to a few servers will be sure to incorporate your feedback in notifications we send as we roll these new products out to other servers.
The feedback of yours did not have any measurable impact for us customers, did it?
I'm not able to select any of the share CFDs in my demo account yet.
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But - hey - yes - your feedback did it! Yeah really! It was a full blown success!

<cynid>
There's no longer the possibility to have more than 40 charts updated in demo since about two weeks ago.

So there's a measurable impact of backporting live account changes into demo! Undeniably!
Must have been a busy time for ya, wasn't it?

So: If someone is holding his breath for any of changes: Watch your live account.
Things will be backpropagated into demo as soon as there are no more live account issues.
</cynid>

Good job, FXCM fellas, good good job! Really.
I'm anxiously awaiting the beta test back porting of the share CFDs from live into demo.

(The term "beta test" was issued by you, just in case you do not remember... http://www.forexfactory.com/showthre...30#post8251030

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All the very best regards.

Naddmr.
  • #7,713
  • Edited 6:04pm Jun 7, 2015 5:44pm | Edited 6:04pm
Quoting Jason Rogers
{quote} Hi Naddmer, While you refer to Single Sign On as "the last answer", I have always stated that this is the reason why Swap Info is not available directly on MT4 like it is on Trading Station. Also, I heard back from our programmers regarding why you seemed to get swap info values on our EUR MT4 demo. It turns out those values were incorrect and must have populated to the demo server at some point in the past but were never updated. That's why Aad noticed that other demo servers did not have this erroneous swap data: http://www.forexfactory.com/showthre...12#post8220212...
Ah - the values were incorrect. Ok.

They must have been entered by:

  1. Some magician spelling things.
  2. A fairy swearing to the wood ghouls.
  3. Water lines below surface of the server room changing the earth magnetic fields causing the incorrect values.
  4. Reptile aliens trying to anihilate FXCM by entering incorrect values.
  5. My pretty strong morphic field which wanted to see values in the parameters changing the values arbitrarily.
  6. Some earlier code commits of some of the FXCM bridge programmers which were reverted due to malicous management decisions.

What of the above was the reason?

Thanks very much.

Naddmr.

  • #7,714
  • Jun 7, 2015 11:06pm Jun 7, 2015 11:06pm
Quoting Jason Rogers
{quote} Hi Srt, We're aware of the most-commonly used approaches taken by US firms in response to the restrictions placed on MT4 by FIFO regulations. However, it's worth noting that the particular approach you mentioned is not for setting multiple take profit orders which was your goal, but rather for closing and reversing a position. Incidentally, if you wanted to quickly close and reverse positions on your US MT4 account, we have apps for that: http://bit.ly/1GIFre2 {quote} I can definitely relate with you on this. FIFO has meant adjustments...
Hi Jason

I am a recent FXCM USA customer and facing the same issuing my trading strategy relies on taking multiple TP targets and working with the EA on MT4 is quite frustrating and I already have had a couple of costly execution errors. I'd love to know what are the options available.
  • #7,715
  • Jun 8, 2015 11:31am Jun 8, 2015 11:31am
hi Jason,
Is it safe to give my full info to tradeinterceptor to use their app?
Thanks!
  • #7,716
  • Edited 5:54pm Jun 8, 2015 5:42pm | Edited 5:54pm
Quoting h4xforum
{quote} My trading experience with FXCM is that scalping and EA trading has been limited across the board; if the price moves away from from its standard deviation the platform freezes continuously. There is a heavy dealing desk involved with this organization. Therefore, if you trade below 1 hr time frame get another broker, saving time and money.
FXCM welcomes all trading strategies including scalping on our No Dealing Desk (NDD) forex execution. Earlier, I explained to you the technical reasons why you may experience freezing on the MT4 platform that are not specific to FXCM and asked you what steps you've already taken to troubleshoot this issue. If you could provide those details, our tech support team would be happy to help you further.

Another option to consider is using our Trading Station platform as pointed out by Mzvega:

Quoting mzvega
I personally execute trades on the Trading Station platform. During news, I can try to execute a trade 50 times and still get "INVALID PRICE" quote on MT4. However, I dont have this issue at all, when executing from the Trading Station platform. I can honestly say that I haven't ever received a "Invalid price" or "re-quote" during heavy news or any other time for that matter. I do all my charting & analysis on mt4, and the majority of executing trades from the TS platform. I run both simultaneously..................... Hope this info helps................ {image} {image} {image} {image}
  • #7,717
  • Jun 8, 2015 6:05pm Jun 8, 2015 6:05pm
Quoting ChaosTrader6
Hello! I have a live FXCM account on the Trading Station platform and I want to use the MT4 platform to link up with Trade Explorer, while using the Trading Station platform to place my trades. Can someone tell me how to do this please? Do I open up a MT4 account using my Trading Station credentials because I have tried that and it didn't work for me. Any guidance would be appreciated, thanks!
Hi ChaosTrader6,

Welcome to the forum!

While the current version of Trade Explorer is not compatible with FXCM accounts, Forex Factory tells us that their next version will be. I encourage you to contact Forex Factory directly to let them know of your interest in this update to Trade Explorer: http://www.forexfactory.com/contact.php
  • #7,718
  • Jun 8, 2015 6:10pm Jun 8, 2015 6:10pm
Quoting Naddmer
Hi Jason, it's been a while since I wrote to you. How's life? All fine and dandy and crystal clear like an unmudded lake in spring season for you? Welly welly well oh me bro him... {quote} The feedback of yours did not have any measurable impact for us customers, did it? I'm not able to select any of the share CFDs in my demo account yet. {image} But - hey - yes - your feedback did it! Yeah really! It was a full blown success! <cynid> There's no longer the possibility to have more than 40 charts updated in demo since about two weeks ago. So there's...
Quoting Naddmer
{quote} Ah - the values were incorrect. Ok. They must have been entered by: Some magician spelling things. A fairy swearing to the wood ghouls. Water lines below surface of the server room changing the earth magnetic fields causing the incorrect values. Reptile aliens trying to anihilate FXCM by entering incorrect values. My pretty strong morphic field which wanted to see values in the parameters changing the values arbitrarily. Some earlier code commits of some of the FXCM bridge programmers which were reverted due to malicous management decisions....
Hi Naddmer,

I would like to help you, but it's getting harder to distinguish your sarcasm from any serious questions you may have. As I mentioned previously, while swap info is not available directly on MT4, you can access this info through Trading Station, which you can access with the same login details. This has to do with how the MT4 platform is linked to our servers to allow for single sign on access across multiple platforms through one account login. Did you have any other questions?
  • #7,719
  • Jun 8, 2015 6:19pm Jun 8, 2015 6:19pm
Quoting contrails
{quote} Hi Jason I am a recent FXCM USA customer and facing the same issuing my trading strategy relies on taking multiple TP targets and working with the EA on MT4 is quite frustrating and I already have had a couple of costly execution errors. I'd love to know what are the options available.
Hi Contrails,

Welcome to FXCM!

There's a free app on FXCMapps.com that will allow you to create multiple stop losses and take profits on your US MT4 account: http://bit.ly/1wXKHsE

If the EA you are using was programmed by someone else, ask them if they have a FIFO-compliant version that will work for US traders. If you coded the EA yourself and need help making it FIFO compatible, then you can reach out to our Programming Services department: http://bit.ly/14Or6w5
  • #7,720
  • Jun 8, 2015 6:22pm Jun 8, 2015 6:22pm
Quoting hatzius
hi Jason, Is it safe to give my full info to tradeinterceptor to use their app? Thanks!
Hi Hatzius,

Did you designate Trade Interceptor as the introducing broker on your account application? If so, then you should be able to contact them for details regarding the security features of their app to decide whether you want to use it for your trading.
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