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Experiences with FxPro

  • #501
  • Mar 23, 2015 3:57am Mar 23, 2015 3:57am
Quoting rapphire
{quote} 1. Since the MT5 is also marked up, actually there is no difference compared to your MT4 right? Since MT4 is also marked up. 2. Is the spread on MT5 lower than that of MT4? 3. Is there a fix spread account type on MT5? (i know there is fix spread on MT4 and i like it) Thanks.
Dear Rapphire,

Thank you for your questions. Please see the answers below:

1. The difference between the MT5 and the MT4 is the execution model. MT4 utilises Instant Execution, whereas MT5 is Market Execution (meaning you receive VWAP prices). There are also some features available on MT5 that are not available on MT4 such as Buy Stop Limit and Sell Stop Limit.
2. The spreads are the same on MT4 and MT5
3. Unfortunately we do not currently have a fixed spread option for MT5 but we can certainly consider this

Quote
Let say I have $2k in Fxpro Vault and another $2k in one of my MT4 account. Assuming i lost let say $6k because of the recent CHF event, so will both my Fxpro Vault and MT4 account becomes zero value or is it just the MT4 account (meaning there is still $2k in my Fxpro Vault) ?

The funds in your Vault are always secure from any market movements within your own account. We will not deduct any funds from your Vault in order to cover a negative balance. FxPro will always correct negative balances, meaning that you cannot lose more than your initial investments.
Trading CFDs involves significant risk of loss.
  • #502
  • Mar 23, 2015 3:58am Mar 23, 2015 3:58am
Quoting mamalujo
How come fxpro closes 10pm on friday but opens 11pm sunday as against 10pm?
Dear Mamalujo,

The market opens and closes at 10pm UK time. On a Sunday the market also opens at 10pm UK time not 11pm. For this week, the markets will close one hour early, at 9pm UK time on Friday, due to the hour difference between the US and Europe at the moment. From next week, the market opening times will be back to normal.

Kind Regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #503
  • Mar 23, 2015 5:08am Mar 23, 2015 5:08am
Ok, now I understand

Quoting FxPro Global
{quote} Dear Mamalujo, The market opens and closes at 10pm UK time. On a Sunday the market also opens at 10pm UK time not 11pm. For this week, the markets will close one hour early, at 9pm UK time on Friday, due to the hour difference between the US and Europe at the moment. From next week, the market opening times will be back to normal. Kind Regards, FxPro Team
  • #504
  • Mar 23, 2015 5:59am Mar 23, 2015 5:59am
Hi,

I've got a question about your mobile service. over the past months I have traded using mt4, however I recently noticed that there's a mobile app avaible aswell.
For months I have used the same (comstum) template at my computer and I can easely swap these between computers with the template map. However, I can not find any option to put my costum templates on my mobile... Is this even possible?

Visionn
  • #505
  • Mar 24, 2015 1:07am Mar 24, 2015 1:07am
Dear Vision,

We have the Apps for MT4 Android and iOS. Unfortunately it is not possible to save templates on them.

Do let me know if there anything else I can help you with.

Kind regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #506
  • Mar 24, 2015 3:24am Mar 24, 2015 3:24am
Quoting Unabletrader
{quote} FXPro would be your counterpart if you trade with 0.01 lot. They provide as many brokers a matching orders model for clients trading at least 1 lot (100k) only.
Fxpro Global,

Is this statement correct?
  • #507
  • Mar 24, 2015 11:38am Mar 24, 2015 11:38am
Quoting rapphire
{quote} Fxpro Global, Is this statement correct?
Dear Rapphire,

Most of the clients' trades are hedged (matched) with other clients' trades, building the book, and any excess exposure is then hedged based on the company's risk management with our prime brokers. All of this is done automatically via our No Dealing Desk software through Quotix.

Shall you have any more questions or queries, please do let me know, or contact our support staff directly.

Kind regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #508
  • Mar 25, 2015 9:27am Mar 25, 2015 9:27am
Quoting FxPro Global
{quote} Dear Rapphire, Most of the clients' trades are hedged (matched) with other clients' trades, building the book, and any excess exposure is then hedged based on the company's risk management with our prime brokers. All of this is done automatically via our No Dealing Desk software through Quotix. Shall you have any more questions or queries, please do let me know, or contact our support staff directly. Kind regards, FxPro Team
What about for fixed spread account type? is it market making or similar to the above?
  • #509
  • Mar 25, 2015 9:43am Mar 25, 2015 9:43am
Quoting rapphire
{quote} What about for fixed spread account type? is it market making or similar to the above?
Dear Rapphire,

This applies to all of the account types.

Kind regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #510
  • Mar 25, 2015 9:19pm Mar 25, 2015 9:19pm
Why my FXPRO chart are looking like this?
Attached Image (click to enlarge)
Click to Enlarge Name: Image1.png Size: 7 KB
The only winner is the one who survive the longest...
  • #511
  • Mar 26, 2015 2:48am Mar 26, 2015 2:48am
Quoting kinspk
Why my FXPRO chart are looking like this? {image}
Dear Kinspk,

Chart is correct. It looks like this due to low volatility which translate to very minimal price changes in extended time periods . Therefore charts on 1min and 5 min time frame may look like in attachment. Silver is more volatile when major trading centres are open, mainly London and New York, Chicago.

Kind Regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #512
  • Mar 26, 2015 6:29am Mar 26, 2015 6:29am
Quoting FxPro Global
{quote} Dear Kinspk, Chart is correct. It looks like this due to low volatility which translate to very minimal price changes in extended time periods . Therefore charts on 1min and 5 min time frame may look like in attachment. Silver is more volatile when major trading centres are open, mainly London and New York, Chicago. Kind Regards, FxPro Team

Hi Bro, thanks for your prompt response. Btw, why does the close level doesn't tally with the open level?

And do FXPRO fulfil the following? http://www.forexfactory.com/showthre...62#post8162562
The only winner is the one who survive the longest...
  • #513
  • Mar 26, 2015 10:05am Mar 26, 2015 10:05am
Quoting kinspk
{quote} Hi Bro, thanks for your prompt response. Btw, why does the close level doesn't tally with the open level? And do FXPRO fulfil the following? http://www.forexfactory.com/showthre...62#post8162562


Dear Kinspk,

Open/Close Price don't have to tally, because it shows next available opening tick for the next candle at which market agreed to trade. This next opening tick might be lower or higher than the close price of previous candle or the same. This results in differences you see.

As for your tick boxes:
- We offer leverage of up to 1:500 for FX, and up to 1:200 for Metals on the MT4 (both Dynamic Leverage, more info here: http://www.fxpro.co.uk/trading/products/info and here: http://www.fxpro.co.uk/trading/trade-currency/GOLD)
- Both hedging and scalping are allowed
- You can check the spreads here for FX: http://www.fxpro.co.uk/trading/forex and here for Metals: http://www.fxpro.co.uk/trading/metals
- No issue with withdrawals of any amount
- Deposit minimum is 500 USD or equivalent
- Base Currencies are USD, EUR, GBP, CHF, JPY, AUD and PLN

I hope this answers your questions, and shall you have any more, please do not hesitate to contact us in this forum, or our Customer Support directly.

Kind regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #514
  • Mar 26, 2015 11:14am Mar 26, 2015 11:14am
Quoting FxPro Global
{quote} Dear Kinspk, Open/Close Price don't have to tally, because it shows next available opening tick for the next candle at which market agreed to trade. This next opening tick might be lower or higher than the close price of previous candle or the same. This results in differences you see. As for your tick boxes: - We offer leverage of up to 1:500 for FX, and up to 1:200 for Metals on the MT4 (both Dynamic Leverage, more info here: http://www.fxpro.co.uk/trading/products/info...
Thanks Bro. You are helpful.
The only winner is the one who survive the longest...
  • #515
  • Mar 26, 2015 11:38am Mar 26, 2015 11:38am
I just want to share my experience withdrawing from Fxpro using Paypal.
Paypal will charge around 4.5% when Fxpro send money to you, because when Fxpro send money to you, you are treated as a seller on Paypal.
That is not the end of the story. Let say you receive in USD and you wish to convert to another currency, Paypal will charge another 2.7% or so.

You could potentially be paying 4.5+2.7% just for withdrawing.

If you are withdrawing large sum, i recommend bank transfer.
  • #516
  • Mar 26, 2015 1:54pm Mar 26, 2015 1:54pm
Can trader use you fixed spreads for news trading? Are your spreads always 'fixed' regardless of market condition(big volatility)? What about slippage? Maybe,any freeze or slow ticks on news? thanks for answer!
  • #517
  • Mar 27, 2015 3:07am Mar 27, 2015 3:07am
Quoting Naokia980
Can trader use you fixed spreads for news trading? Are your spreads always 'fixed' regardless of market condition(big volatility)? What about slippage? Maybe,any freeze or slow ticks on news? thanks for answer!
Dear Naokia980,

If a trader wants to trade with fixed spread on the news he can. It is trader individual preference. Our fixed spreads are fixed even during high volatility, however we recommend to get familiar with orders execution policy available on http://www.fxpro.co.uk website. In high volatile periods, client may experience slippage. It is related with available liquidity, volatility on the market which is changing due to market hours, news releases, different market events (speeches, conferences) or unexpected political, economic situation that may affect markets. With regards to our execution on news it is one of the best in the retail market. We are constantly improving it, so that there are no delays in pricing and execution.

Kind Regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #518
  • Mar 27, 2015 3:23am Mar 27, 2015 3:23am
Is it true that the only way of withdrawing profit (after withdrawing the original deposit) is through bank transfer only ? (For FCA regulated accounts)
  • #519
  • Mar 27, 2015 5:24am Mar 27, 2015 5:24am
Quoting hals12
Is it true that the only way of withdrawing profit (after withdrawing the original deposit) is through bank transfer only ? (For FCA regulated accounts)
Dear Hals12,

Yes this is correct, if you fund with a card, you must withdraw back to that card, up to the amount deposited, and any profits can then be withdrawn via bank transfer.

Kind Regards,

FxPro Team
Trading CFDs involves significant risk of loss.
  • #520
  • Mar 27, 2015 5:32am Mar 27, 2015 5:32am
Quoting FxPro Global
{quote} Dear Hals12, Yes this is correct, if you fund with a card, you must withdraw back to that card, up to the amount deposited, and any profits can then be withdrawn via bank transfer. Kind Regards, FxPro Team
Hello,
What if I'm under CySEC , does that apply in this case ?
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