DislikedMy question is will this money actually been returned? How many days / weeks / months will it take if the money is to be returned at all, or is there to be end less emails until one gives up or dies of old age? I think it is very poor that FXCM did not even confirm that they had received my bank details and were / were not going to return this money that should not have been removed from my acc in the first place. If the money ever arrives in my bank I'll let you know here.Ignored
While I'm not yet familiar with the particulars of your withdrawal, I have every confidence that if my colleagues told you that funds are being sent from your trading account to your bank account, then this transaction will be completed. Please allow me the opportunity to follow up on this for you by sending me a private message telling me the email address we have on file for your account. I will then be able to discuss the specifics of your withdrawal with our Operations department to update you on the status.
Thanks,
Jason