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  • #4,481
  • Mar 24, 2014 3:11pm Mar 24, 2014 3:11pm
Quoting Digitalis
Hi Jason. Are FXCM (UK) willing/able to release a list of their approved Introducing Brokers? Thought it worth asking... Thanks.
Hi Digitalis, we don't list the names of introducing brokers, as they handle their own marketing.
  • #4,482
  • Mar 24, 2014 5:36pm Mar 24, 2014 5:36pm
Thanks for the reply Jason and JTattheRanch.

Another quick question. Does FXCM have any plans or have you guys considered adding the ability to spread bet equities in the same manner as other companies such as ETX Capital?
  • #4,483
  • Mar 24, 2014 6:11pm Mar 24, 2014 6:11pm
Quoting Lib3rty
Does FXCM have any plans or have you guys considered adding the ability to spread bet equities
We currently offer spread betting/CFD trading in stock indices, but not in individual stocks. I'll post an update in this thread if that changes.
  • #4,484
  • Mar 25, 2014 8:35am Mar 25, 2014 8:35am
"Our trade audit team will be able to take a look at these specific trades and possibly file an adjustment in your account. They deal with this situation. Please fill out the form and they will be able to take a look in depth in these trades"

2-3 fooking days? wtf?
  • #4,485
  • Mar 26, 2014 10:20am Mar 26, 2014 10:20am
Quoting Jason Rogers
{quote} Hi Digitalis, we don't list the names of introducing brokers, as they handle their own marketing.
Like I said, worth a try
Cheers.
Full-time trader and loving it!
  • #4,486
  • Mar 26, 2014 2:47pm Mar 26, 2014 2:47pm
FXCM would like your feedback

We're looking at ways to improve the online support we offer to you, but before we make any changes, we'd like to know more about your preferences.

  1. Please take a moment to complete our short survey.

Your feedback from the survey will be individually read and used in our improvement plans.

Thanks in advance for your input!

  • #4,487
  • Mar 26, 2014 4:31pm Mar 26, 2014 4:31pm
Quoting 21vs7
"Our trade audit team will be able to take a look at these specific trades and possibly file an adjustment in your account. They deal with this situation. Please fill out the form and they will be able to take a look in depth in these trades" 2-3 fooking days? wtf?
If you send me a PM with your case number, I can check on the status for you.
  • #4,488
  • Mar 26, 2014 10:05pm Mar 26, 2014 10:05pm
Hi Jason

I have one question regarding trading signals that I am receiving on e-mail

So I have impression that trading signals that I am receiving comes too late, long after break out.

How is it generated can you explain?
kiss the trend
  • #4,489
  • Edited 1:16pm Mar 27, 2014 8:31am | Edited 1:16pm
One more question regarding USDRUB

It takes too big rollover, so if I close position at 4PM EST time still I have to pay rollover for that position when day closes at 5 PM?

Don't worry about this question I got the answer in FXCM FAQ
kiss the trend
  • #4,490
  • Mar 27, 2014 5:58pm Mar 27, 2014 5:58pm
Quoting fx-trader777
Hi Jason I have one question regarding trading signals that I am receiving on e-mail So I have impression that trading signals that I am receiving comes too late, long after break out. How is it generated can you explain?
Hi FX-Trader,

I believe you're referring to the DailyFX PLUS Trading Signals. There are six different strategies listed in the Classic Signals section of DailyFXplus.com

The trading signals are generated using a combination of technical indicators and the Speculative Sentiment Index (SSI) which is a proprietary indicator developed by DailyFX research. There is normally an opportunity to act on a particular signal for awhile after it's first generated. For example, notice below in the Action column it says "Enter Now" for the Momentum2 signal.

Past performance is not necessarily indicative of future results.

http://i.imgur.com/DJpS8za.png


That means there is still an opportunity to enter this trade now, even though it's already floating a profit of 43 pips since the time the signal was first generated. By contrast, it says "Hold" in the Action column for the Breakout2 signal. That means the window of opportunity has already passed to enter that trade.

You might be interested to know that it's possible to enter a trade the moment a signal is generated by one of these strategies by using Mirror Trader. You can access the platform with the same username and password that you use to log into Trading Station.
  • #4,491
  • Mar 27, 2014 6:09pm Mar 27, 2014 6:09pm
Quoting fx-trader777
One more question regarding USDRUB It takes too big rollover, so if I close position at 4PM EST time still I have to pay rollover for that position when day closes at 5 PM? Don't worry about this question I got the answer in FXCM FAQ
I'm glad to hear that you already found the answer to this question, but in case anyone else is wondering, rollover interest is only applied to trades that are still open at 5pm New York Time. That means, if I opened a USD/RUB trade at 5:01pm yesterday and closed it at 4:59pm today, then I would not earn or pay any rollover interest for that position even though the trade was open for 23 hours and 58 minutes.

On the other hand, if I opened a USD/RUB trade at 4:59pm today and closed it at 5:01pm then I would earn or pay a full day's worth of rollover interest even though the trade was only open for 2 minutes. This method of applying rollover interest at 5pm New York time is not specific to FXCM. It is a global standard adopted by banks.

The advantage of this approach is that day traders don't have to worry about earning or paying rollover interest provided they close out their trades before the end of the 24-hour trading day at 5pm. It also means that long term traders can be sure of earning or paying the full amount of rollover interest, provided their position is open at 5pm.

More information about rollover interest can be found at DailyFX.com
  • #4,492
  • Mar 27, 2014 6:32pm Mar 27, 2014 6:32pm
Attention MT4 users

We've recently received calls from traders experiencing difficulty with the latest platform build released by MetaQuotes (Build 625). Problems reported range from missing charts or missing rates, to an inability to launch the platform altogether. Our customer service team has been able to assist people having these issues, so I encourage you to contact our 24-hour live support, if you updated to MT4 Build 625 and have any of the problems I mentioned.
  • #4,493
  • Mar 28, 2014 7:55am Mar 28, 2014 7:55am
Quoting 21vs7
"Our trade audit team will be able to take a look at these specific trades and possibly file an adjustment in your account. They deal with this situation. Please fill out the form and they will be able to take a look in depth in these trades" 2-3 fooking days? wtf?
lol been weeks here since i heard anything.
  • #4,494
  • Mar 28, 2014 10:31am Mar 28, 2014 10:31am
Quoting plotinus82
{quote} lol been weeks here since i heard anything.
That's not so. You're well aware that your case is more complex than a typical retail trading inquiry, and you've been given the contact details you can use to follow up, if you have further questions at this time.
  • #4,495
  • Mar 28, 2014 11:04am Mar 28, 2014 11:04am
Quoting Jason Rogers
{quote} That's not so. You're well aware that your case is more complex than a typical retail trading inquiry, and you've been given the contact details you can use to follow up, if you have further questions at this time.
Indeed it's been weeks. Frankly it's a retail inquiry as I am a retail client. The details you've given me means nothing as I've already been told by members of your community not to email those addresses.
  • #4,496
  • Mar 28, 2014 11:44am Mar 28, 2014 11:44am
Quoting Jason Rogers
Attention MT4 users We've recently received calls from traders experiencing difficulty with the latest platform build released by MetaQuotes (Build 625). Problems reported range from missing charts or missing rates, to an inability to launch the platform altogether. Our customer service team has been able to assist people having these issues, so I encourage you to contact our 24-hour live support, if you updated to MT4 Build 625 and have any of the problems I mentioned.
See what I meant in the beginning of February when the B600 rolled out and I recommended to wait until the dust of the B6XX beta programme settles a bit?

I would estimate from my experience because the huge amount of changes in the B6XX platform that MetaQuotes will take at least another six months until they manage to get a fairly stable and reliable MT4 back on the tracks. For any earlier adoption of the B6XX platform I would not take any responsibility, if I was FXCM (or any other broker) - regardless how strong the pressure of Metaquotes is.
  • #4,497
  • Mar 28, 2014 11:49am Mar 28, 2014 11:49am
European Summer Time begins on Sunday, March 30th which means the following changes to FXCM trading hours starting next week.

http://i.imgur.com/f61fdeH.png



Forex trading hours remain unchanged opening on Sundays between 22:00 and 22:15 GMT and closing on Fridays at 21:55 GMT.
  • #4,498
  • Mar 28, 2014 11:51am Mar 28, 2014 11:51am
Quoting Naddmer
I would estimate from my experience because the huge amount of changes in the B6XX platform that MetaQuotes will take at least another six months until they manage to get a fairly stable and reliable MT4 back on the tracks.
What build are you on currently and how is it working for you?
  • #4,499
  • Mar 28, 2014 12:00pm Mar 28, 2014 12:00pm
Quoting Jason Rogers
{quote} What build are you on currently and how is it working for you?
On my live account on my own VPS I'm currently on B509 and my EA went pretty well on EURJPY and GER30 today. No issues there except that MetaQuotes managed to circumvent the Upgrade-protection I've made in the beginning of February. Pretty scary behaviour of a user space application - I can tell you.

I reverted the B625 rollout using a snapshot of the virtual machine and prevented any further modification of the ProgramData\MetaQuotes folder revoking all and any permissions from there using "cacls.exe". Not even LOCAL/SYSTEM can touch this folder right now.

On my test and development account I'm using B625 already - it's too early to say that it's running ok - since they've got upgraded on Tuesday.
But one EA traded there and except for the risk calculation issues (risk on SPX500 is about 30% too small on a EUR based account) there were no issues noted today. This may change when I check the logs on the weekend.
Attached Image (click to enlarge)
Click to Enlarge Name: Auswahl_161.png Size: 29 KB
  • #4,500
  • Mar 28, 2014 3:03pm Mar 28, 2014 3:03pm
Quoting Jason Rogers
{quote} I'm glad to hear that you already found the answer to this question, but in case anyone else is wondering, rollover interest is only applied to trades that are still open at 5pm New York Time. That means, if I opened a USD/RUB trade at 5:01pm yesterday and closed it at 4:59pm today, then I would not earn or pay any rollover interest for that position even though the trade was open for 23 hours and 58 minutes. On the other hand, if I opened a USD/RUB trade at 4:59pm today and closed it at 5:01pm then I would earn or pay a full day's worth...
One more question which i cannot figure out from FAQ why is that, rollovers on wednesdays are huge almost 3 times more than on any other day

and so if i sell USDRUB at 4.59 PM and close at 5:01 PM on wednesday will i earn that huge rollover? (probably that's not so easy as far as after Russian trading session is closed spread on USDRUB widens significantly)

What about weekends, i noticed i get same rollover on weekend as on any regular day except wednesday.
kiss the trend
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