Hi everyone, 3 weeks ago I opened an account with Vantage FX but once it was opened with my deposit deposited, there was an alleged EA request of 11,000 trades in 4 hours by my account and I was sustaining heavy losses, I was also sure that I had no EAs running.
After communicating with certain people on Vantage FX that I am not too pleased that no one had informed me that I was sending weird signals to them (Which eventually created a bust on my account), they have offered to close my position with a spread loss, and the other 15 pips outstanding in losses of the position was taken by them as a good will transaction.
Given if this happened in other brokers, I would've been ignored until my account's gone bust.
But this is quite impressive from what the firm has done to my frustration to the position.
This is not a thread to promote Vantage or for people to use Vantage, but I just want to let people know that there are brokers out there who actually cares about your trade and your problems. Vantage FX is one of them
After communicating with certain people on Vantage FX that I am not too pleased that no one had informed me that I was sending weird signals to them (Which eventually created a bust on my account), they have offered to close my position with a spread loss, and the other 15 pips outstanding in losses of the position was taken by them as a good will transaction.
Given if this happened in other brokers, I would've been ignored until my account's gone bust.
But this is quite impressive from what the firm has done to my frustration to the position.
This is not a thread to promote Vantage or for people to use Vantage, but I just want to let people know that there are brokers out there who actually cares about your trade and your problems. Vantage FX is one of them