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  • #3,881
  • Aug 2, 2013 9:17pm Aug 2, 2013 9:17pm
Quoting qFish
It's not hard to find. Spikes with little to no volume. Spikes not found on other reputable market data feeds. Spikes in places that don't make sense. I hope FXCM does indeed improve their quotes from now on and prevent these from happening anymore. Regards, -qFish
Errrrrmm,, it's the lack of volume which creates the spikes, volume doesn't move the markets if no 1 is willing to bid the price can fall 200pips in seconds without a single order going through as we go into the summer doldrums we get less volume and more spikes / faster moves but hours of flat line.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #3,882
  • Aug 3, 2013 1:12am Aug 3, 2013 1:12am
Quoting Turveyd
{quote} Errrrrmm,, it's the lack of volume which creates the spikes, volume doesn't move the markets if no 1 is willing to bid the price can fall 200pips in seconds without a single order going through as we go into the summer doldrums we get less volume and more spikes / faster moves but hours of flat line.
So you are saying the example post that I had is just a random spike caused by zero volume? If no one buys and no one sells, there's neither a supply or demand. Thus price does not move. Supply > Demand, then price goes down. Demand > Supply, then price goes up. Am I mistaken? No volume = no buying or selling = no price movement.
insanity: Doing the same thing over... and expecting different results -AE
  • #3,883
  • Aug 3, 2013 3:25am Aug 3, 2013 3:25am
Quoting qFish
{quote} So you are saying the example post that I had is just a random spike caused by zero volume? If no one buys and no one sells, there's neither a supply or demand. Thus price does not move. Supply > Demand, then price goes down. Demand > Supply, then price goes up. Am I mistaken? No volume = no buying or selling = no price movement.

I see your demo is FXCM, It works with trade explorer? Or are you using an Mt4 version ????
XAU-XAG/USD_Gold n Silver Trader's Thread = Technicals, Fundamentals & News
  • #3,884
  • Aug 3, 2013 6:00am Aug 3, 2013 6:00am
Quoting XTrade
{quote} I see your demo is FXCM, It works with trade explorer? Or are you using an Mt4 version ????
Hi XTrade,

I have both demo and live with FXCM. Both accounts are MT4 compatible. However, I am also able to log in using Trading Station, Web Trading Station, or MT4.
insanity: Doing the same thing over... and expecting different results -AE
  • #3,885
  • Aug 3, 2013 6:04am Aug 3, 2013 6:04am
Quoting qFish
{quote} So you are saying the example post that I had is just a random spike caused by zero volume? If no one buys and no one sells, there's neither a supply or demand. Thus price does not move. Supply > Demand, then price goes down. Demand > Supply, then price goes up. Am I mistaken? No volume = no buying or selling = no price movement.
Totally wrong,billions of orders could go through and if there happy both sides with the bid and ask price won't move at all.


Obviously an order went through to print the spike.

Its about percieved value not about volume.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #3,886
  • Aug 3, 2013 8:35am Aug 3, 2013 8:35am
Quoting qFish
Hi Jason, You have responded to my concern on a recent price spike that was found only on FXCM's data feed. Fortunately at the time, I did not play an order with any stop losses, or I would have been taken out. I understand that spreads can change, but not like this. In fact, all other traders here verified that other broker's did not have this in their feed. In fact, I received confirmation from other's who was with FXCM that did in fact have this spike also. So it's not just my trading system. It's the FXCM data feed. I reference the time,...
I did respond, may be you didn't read my posting.

http://www.forexfactory.com/showthre...91#post6856691

That indicates clearly that the affected brokers were serviced by the same liquidy provider which is responsible.
  • #3,887
  • Aug 3, 2013 5:44pm Aug 3, 2013 5:44pm
Quoting futurespeter
{quote} I did respond, may be you didn't read my posting. http://www.forexfactory.com/showthre...91#post6856691 That indicates clearly that the affected brokers were serviced by the same liquidy provider which is responsible.
Thank you futurespeter. I think I did miss your response. I did not consider this. I guess there are things the broker cannot control. My apologies FXCM.
insanity: Doing the same thing over... and expecting different results -AE
  • #3,888
  • Aug 3, 2013 10:28pm Aug 3, 2013 10:28pm
Quoting Turveyd
{quote} Totally wrong,billions of orders could go through and if there happy both sides with the bid and ask price won't move at all. Obviously an order went through to print the spike. Its about percieved value not about volume.
I see. Thanks Turveyd. I guess there's a lot more that I don't know about how things work.
insanity: Doing the same thing over... and expecting different results -AE
  • #3,889
  • Aug 5, 2013 5:41pm Aug 5, 2013 5:41pm
Quoting qFish
I wanted to trust FXCM. That's why I chose to do trading with you. Your company is big, and well known. But to be the only one with the spike? In fact, the spike had no volume associated with it. How does that happen?
Hi qFish,

I'm glad you took me up on my offer and posted your questions for me here in the FXCM discussion thread. Note that the price spike you asked about did not occur at some random time. It was due to trade rollover occurring at 5pm New York time (21:00 GMT). That is when one trading day ends and the next one begins. Banks will often use this time to refresh their servers as they apply rollover interest to open positions. Some banks will widen their spreads at this time while others stop quoting prices altogether.

http://img13.imageshack.us/img13/7108/ksfg.png


Since the prices we display on our platform are determined by what we receive from our liquidity providers, our spreads can widen accordingly at 5pm. As you can see from the tick chart above, this only lasts for a few minutes and is something you can prepare for by being flat at 5pm, or at least not trading with tight stops at that time. As Futurespeter mentioned in his post, FXCM is not the only broker to have spreads widen during trade rollover, and some brokers stop quoting prices at this time altogether: http://www.forexfactory.com/showthre...25#post6866125

Please let me know if you have any further questions.

Jason
  • #3,890
  • Aug 7, 2013 3:58pm Aug 7, 2013 3:58pm
Hi Jason

You had any feedback on the possibility of adding quarterly charts to Marketscope ?

Thanks
Once You See, You Can't Unsee But You Will Get The Odd Poke In The Eye
  • #3,891
  • Aug 7, 2013 5:15pm Aug 7, 2013 5:15pm
Quoting Stu Effex
Hi Jason You had any feedback on the possibility of adding quarterly charts to Marketscope ? Thanks
Hi Stu,

I forwarded your request to our developers but haven't gotten any indication on whether it will be included in a future update. I'll let you know if I hear anything further this.

Jason
  • #3,892
  • Aug 10, 2013 4:01am Aug 10, 2013 4:01am
Hello Jason,

It would be great if FXCM has sugar , soybean , corn, wheat , cotton to trade . I want to trade those goods

BRs
  • #3,893
  • Aug 11, 2013 8:11am Aug 11, 2013 8:11am
Jason, How do you think about this video?

Inserted Video
  • #3,894
  • Aug 13, 2013 12:11pm Aug 13, 2013 12:11pm
Quoting entheos
Jason, How do you think about this video?
Hi Entheos,

If you go 8 minutes and 20 seconds into the video, you can hear where the person who made it admits that he asked the UK regulators (the FSA and the Financial Ombudsman) to review these trades, and they found no error in FXCM's trade execution. He was upset about receiving a margin call, but that doesn't change the fact that the margin call executed correctly.

Our platform has a built in Margin Watch feature that automatically closes out trades if an account falls below the minimum margin required to main those positions. This protects the account from further losses and is the reason why FXCM can offer our clients a No Debit Balance policy. That means even in the worst case scenario, their risk is limited to the money in their trading account. Our clients never have to worry about owing money due to trading losses.

One last point regarding this video: The person who made it was obviously confused about how autosyncs work. It's important to keep in mind that this video was made over 2.5 years ago, and back then FXCM used a 3rd party bridge to connect to MT4. Autosyncs were used to synchronize the information on the MT4 platform with the latest information available in back office.

Since then, we've upgraded our MT4 platform to integrate seamlessly with our No Dealing Desk (NDD) forex execution. That means no more 3rd party bridges and no more autosyncs.

Jason
  • #3,895
  • Aug 13, 2013 4:29pm Aug 13, 2013 4:29pm
Quoting Sunlight31
Hello Jason, It would be great if FXCM has sugar , soybean , corn, wheat , cotton to trade . I want to trade those goods BRs
Hi Sunlight,

I've noted your request and will post an update on this forum if we offer trading in these products in the future.

Jason
  • #3,896
  • Aug 13, 2013 6:17pm Aug 13, 2013 6:17pm
ITA40 will be closed for trading on Thursday, August 15th for Assumption Day.

http://img827.imageshack.us/img827/8786/wwp6.jpg
Titian's Assunta

All other CFDs and forex will trade as normal.
  • #3,897
  • Aug 13, 2013 7:00pm Aug 13, 2013 7:00pm
Quote
Funds deposited by credit or debit card are limited to withdrawals by credit or debit card for the principal (initial) deposit amount to avoid the transaction being considered a cash advance. Any additional withdrawal amount can be sent using another withdrawal option.

Would you please explain this withdrawal action to a credit or debit card? Does this mean if the initial deposit is $500 for example, every withdrawal must be at least $500 ( or the total sum of the account if less than $500)?

What is the reasoning behind having to withdraw the initial deposit amount?

How can a withdrawal be considered a "cash advance" if the money already exists in the user's account. If you could explain, please.
  • #3,898
  • Aug 13, 2013 8:12pm Aug 13, 2013 8:12pm
Quoting ileuard
{quote} Would you please explain this withdrawal action to a credit or debit card? Does this mean if the initial deposit is $500 for example, every withdrawal must be at least $500 ( or the total sum of the account if less than $500)? What is the reasoning behind having to withdraw the initial deposit amount? How can a withdrawal be considered a "cash advance" if the money already exists in the user's account. If you could explain, please.
Hi Ileuard,

Let's take your example where you make an initial deposit of $500 by credit card. In the future, when you make a withdrawal, then the first $500 you withdraw will be sent back to the same credit card. Any additional withdrawals you make can be sent back to you via ACH, check or bank wire. Suppose you submit a withdrawal request for $700. The first $500 will be send back to your credit card. The remaining $200 can be sent back to you by ACH, check or bank wire.

When you make a deposit into your trading account using your credit card, it is not treated as a cash advance. It is treated as a purchase, so no cash advance fee is charged. The reason credit card companies don't charge a cash advance fee when you deposit funds into your trading account is because it's understood that you will be using these funds for trading. For this reason, when you make a withdrawal, it is necessary to send the original funds you deposited back to the same card. Otherwise, a person could theoretically deposit $500 into their trading account by card, and then immediately make a request to withdraw the funds via check to get cash from their credit card without paying a cash advance fee. That is something the credit card companies would not allow.

Jason
  • #3,899
  • Aug 13, 2013 9:54pm Aug 13, 2013 9:54pm
Thank you Jason for the help. Still unclear, so rephrasing the questions.
Some of these may overlap.

An initial credit card deposit of $500 for example is made, and assuming there are no active trades.

Does this mean that any withdrawal and any number of withdrawals UP TO the $500 amount must be made back to the credit card, or must the minimum initial withdrawal be the initial deposit amount, in this case $500?

Does every subsequent future withdrawal require the amount of the initial deposit (or any minimum withdrawal amount)? Can the trader withdraw $1?

Does the $500 withdrawal back to the original credit card only apply once?

After $500 is withdrawn back to the original credit card, are all types of withdrawal methods available and for any amount, including the credit card itself? Or can the trader only withdraw the first $500 to the credit card and from then on must use other forms of withdrawals?
  • #3,900
  • Aug 14, 2013 10:08am Aug 14, 2013 10:08am
Quoting ileuard
Thank you Jason for the help. Still unclear, so rephrasing the questions. Some of these may overlap. An initial credit card deposit of $500 for example is made, and assuming there are no active trades. Does this mean that any withdrawal and any number of withdrawals UP TO the $500 amount must be made back to the credit card, or must the minimum initial withdrawal be the initial deposit amount, in this case $500? Does every subsequent future withdrawal require the amount of the initial deposit (or any minimum withdrawal amount)? Can the trader withdraw...
Hi Ileuard,

If you deposit $500 by credit card, then the first $500 you withdraw from your trading account after making that deposit must go back to that same card. This could be done over multiple withdrawals, since there is no minimum withdrawal amount. For example, suppose that after making your initial deposit of $500, you withdraw $200 at the end of every month. Your first two withdrawals of $200 each would be sent back to you original credit card. However, only $100 of your third withdrawal would be sent back to the card. That's because when we process a withdrawal back to your credit card, it works as if we are refunding a $500 purchase you made with that card. Only the original amount deposited from the credit card can be sent back to it. Once the $500 have been completely refunded back, you must use a different method of withdrawal. That means the remaining $100 from your third withdrawal could be send back to you via check, bank wire or ACH, but not credit card.

Please let me know if anything is still unclear.

Jason
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