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  • #2,321
  • Nov 29, 2011 11:25am Nov 29, 2011 11:25am
Quoting Turveyd
Thats odd, I've got a Micro account UK possibly spread betting and only Forex + Gold + Silver available, unless I'm missing something.

Min account value before they become available maybe ?
Hi Turveyd,

Those are the available symbols for micro UK accounts. As you grow your account above $2,000, you can upgrade to a standard account to get access to more CFD symbols including oil and stock indices.

I think the reason we don't offer these symbols for micro accounts is due to the minimum trade size and the fact the margin exceeds the minimum account balance. For example, for 1 contract on Oil, the margin deposit is $70, which is greater than the minimum balance deposit for a micro account of $50.

I hope that helps.


- Jason
  • #2,322
  • Nov 29, 2011 11:40am Nov 29, 2011 11:40am
Quoting roughtrader
Hi Jack! I traced the ip for you,
there is a possibility you may be exploited,
maybe something here will ring a bell what or who? it can be,
All you've done is trace it back to a datacentre...

In any case, the firewall only goes off when I load a chart within Strategy Trader... I have no other warnings at any other time.

It seems to be triggered on a chart by chart basis, for instance, if I load an example workspace with 9 charts, it will be hit 9 times on the firewall..

Despite the firewall denying the action... the charts do operate properly, and price data still flows... so I'm curious as to what exactly is being blocked within Strategy Trader.
FXGears.com
  • #2,323
  • Nov 29, 2011 11:41am Nov 29, 2011 11:41am
Quoting PoundTrader
justin i don''t like your fix margin, lets say i went long 100k at 1.5000 my margin will be $3,000 base on 50:1 margin, now with your fix margin il be paying $3,600, not fair and thats not 50:1 margin
Hi PoundTrader,

Who is Justin? Lol.

Sorry about the late reply. I've just been catching up after the holidays. I know I posted about this a couple weeks ago so it's kind of like beating a dead horse.

Our job is to give you what you need to trade your account the way you want so I will explain to higher ups that you would like us to be more proactive about reducing margins if the situation comes up. If they feel it's in the best interest of all our clients, then they will make the change.

Thanks again,


- Jason
  • #2,324
  • Nov 29, 2011 12:00pm Nov 29, 2011 12:00pm
Quoting Jason Rogers
Hi PoundTrader,

Who is Justin? Lol.

Sorry about the late reply. I've just been catching up after the holidays. I know I posted about this a couple weeks ago so it's kind of like beating a dead horse.

Our job is to give you what you need to trade your account the way you want so I will explain to higher ups that you would like us to be more proactive about reducing margins if the situation comes up. If they feel it's in the best interest of all our clients, then they will make the change.




- Jason
Thanks again, my dad for calling you justin,
  • #2,325
  • Nov 29, 2011 12:44pm Nov 29, 2011 12:44pm
Quoting PoundTrader
Thanks again, my dad for calling you justin,
LOL you obviously have posted to much in the MBT thread http://www.forexfactory.com/images/icons/icon14.gif
Bulls are stupid Animals!especially when Im short!
  • #2,326
  • Nov 29, 2011 1:21pm Nov 29, 2011 1:21pm
Quoting Jason Rogers
Hi Turveyd,

Those are the available symbols for micro UK accounts. As you grow your account above $2,000, you can upgrade to a standard account to get access to more CFD symbols including oil and stock indices.

I think the reason we don't offer these symbols for micro accounts is due to the minimum trade size and the fact the margin exceeds the minimum account balance. For example, for 1 contract on Oil, the margin deposit is $70, which is greater than the minimum balance deposit for a micro account of $50.

I hope that helps.


- Jason
Thanks, trading at that level is to rich for my little account for a few months, but good to know I can trade them, oil fits quite well to my method at times.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #2,327
  • Nov 30, 2011 1:59am Nov 30, 2011 1:59am
Quoting roughtrader
LOL you obviously have posted to much in the MBT thread http://www.forexfactory.com/images/icons/icon14.gif
  • #2,328
  • Nov 30, 2011 2:06am Nov 30, 2011 2:06am
Hi Jason, is it possible to run the MT4 platform through FXCM, on a micro account at all? Is it possible to open a demo account?

Thanks
H
  • #2,329
  • Nov 30, 2011 3:00am Nov 30, 2011 3:00am
Quoting fxarcher
Jason
I am in Oregon and i have an issue with my MT4 Demo platform freezing up for a minute or less for quite some time now. My live platform seems to be ok.
I have talked to you and someone else and the problem was acknowledged to be on your end. I s there a fix in sight?
Please let me know
Hi All
Is anyone having the same problem? The problem is kind of hard to see unless you watch very closely since some outages last only a few seconds while some are over a minute. I notice them right away because I have some customized voice alerts going off. So when my platform falls silent I know that my feed is down or my price action is falling between the lines. So it is very easy to see for me.
On a trade yesterday I saw my demo price at 55 with my live platform at 68, so I thought I'll close now so that when the demo came back on it would close me 68, but it closed me out instantly at 55. It then came back on a few seconds later at 68.
So the only conclusion I can draw is that the connection is open, but I am not getting a proper price feed.

I just got a notification that there is a change on the 9th being instituted where the 3rd party "bridge" is being eliminated. Does that mean that Boston Technology is toast? and will this eliminate this problem?
Thanks
  • #2,330
  • Nov 30, 2011 6:42am Nov 30, 2011 6:42am
you'll all want to stay away from FXCM guys, they're a bunch of scammers...
http://news.businessweek.com/article...EJJC78GGCHLSO5
  • #2,331
  • Nov 30, 2011 7:27am Nov 30, 2011 7:27am
Quoting SystemFX2011
you'll all want to stay away from FXCM guys, they're a bunch of scammers...
http://news.businessweek.com/article...EJJC78GGCHLSO5
  • #2,332
  • Nov 30, 2011 7:36am Nov 30, 2011 7:36am
Quoting fosking
old news and well known by traders,
as far as Im concerned they are the best,
otherwise I wouldn't be trading with them every day,
they improved and slippage is ok atleast what I have seen
Bulls are stupid Animals!especially when Im short!
  • #2,333
  • Nov 30, 2011 7:49am Nov 30, 2011 7:49am
Has anyone else had problems with Marketscope? During busy periods when I try to go to a lower time frame I get stuck looking at "...loading". As of now, it's been loading for 43 minutes. Trying to get indicators converted is a pain in the ass too.
  • #2,334
  • Nov 30, 2011 7:52am Nov 30, 2011 7:52am
Quoting tempaul2004
Has anyone else had problems with Marketscope? During busy periods when I try to go to a lower time frame I get stuck looking at "...loading". As of now, it's been loading for 43 minutes. Trying to get indicators converted is a pain in the ass too.
Hi tempaul,

There's a technical issue impacting Marketscope on some accounts right now that is causing the chart to get stuck at "loading". We're working to correct it right now, and I'll post an update once I receive word it has been fixed. As a temporary measure, please use the Net Dania web charts located here http://www.dailyfx.com/charts/netdaniachart/ . Thanks for your patience and we're working to get it resolved asap.

Jason
  • #2,335
  • Edited 8:22am Nov 30, 2011 7:56am | Edited 8:22am
Quoting Jason Rogers
Hi tempaul,

There's a technical issue impacting Marketscope on some accounts right now that is causing the chart to get stuck at "loading". We're working to correct it right now, and I'll post an update once I receive word it has been fixed. As a temporary measure, please use the Net Dania web charts located here http://www.dailyfx.com/charts/netdaniachart/ . Thanks for your patience and we're working to get it resolved asap.

Jason
I appreciate and understand things go wrong here and there and you guys work hard, but it happens a lot at really bad times. Not to even mention the indicator issue, or it took about 15 minutes to get a robo-reponse from the help chat, but who I'm assuming is a sales/marketing person responds in a public forum in 3 minutes.
  • #2,336
  • Nov 30, 2011 9:43am Nov 30, 2011 9:43am
Quoting roughtrader
old news and well known by traders,
as far as Im concerned they are the best,
otherwise I wouldn't be trading with them every day,
they improved and slippage is ok atleast what I have seen
Yeah, I've used FXCM for a few years now and wouldn't change!

I had the "loading" problem about an hour ago for around 15-20 mins. Looks to be fine now though.
  • #2,337
  • Nov 30, 2011 10:01am Nov 30, 2011 10:01am
Quoting fosking
Yeah, I've used FXCM for a few years now and wouldn't change!

I had the "loading" problem about an hour ago for around 15-20 mins. Looks to be fine now though.
I really wonder why it took well over an hour for mine (and quite a few people on twitter) to come back? The timing could not have been worse either. The pull back of that move lead to an easy 120 pips.
  • #2,338
  • Nov 30, 2011 10:04am Nov 30, 2011 10:04am
Quoting tempaul2004
I appreciate and understand things go wrong here and there and you guys work hard, but it happens a lot at really bad times. Not to even mention the indicator issue, or it took about 15 minutes to get a robo-reponse from the help chat, but who I'm assuming is a sales/marketing person responds in a public forum in 3 minutes.
Chart load time should now be down to 5-10 seconds if not lower and will lessen as the day goes on. We don't expect the issue to come up again, but we'll be putting through a fix this weekend to ultimately solve the issue that came up earlier.

Sorry to hear about the experience you had with live chat, and I appreciate the feedback. If the indicator conversion problem hasn't been fixed, could you send me an email at [email protected] with details and I'll see what we can do.

-Jason
  • #2,339
  • Nov 30, 2011 1:18pm Nov 30, 2011 1:18pm
Quoting fxarcher
I just got a notification that there is a change on the 9th being instituted where the 3rd party "bridge" is being eliminated. Does that mean that Boston Technology is toast? and will this eliminate this problem?
Thanks
Hi fxarcher,

To confirm the email you received, FXCM is in the process of releasing a bridgeless MT4. We've updated the integration between the MetaTrader 4 platform and our No Dealing Desk forex execution eliminating the need for a 3rd party bridge. The main benefit with the new setup is that you should experience faster execution since orders will be sent directly to FXCM without having to go through a bridge.

In addition to faster execution, the new setup will also have the following advantages:

 

  1. No more Auto-Syncs!
  2. Close All or Part of an Open Position - previously you could only close the entire position
  3. Add stop loss (SL) and take profit (TP) orders while creating a new order
  4. Slippage control on market orders via Max Deviation setting

  • #2,340
  • Nov 30, 2011 1:59pm Nov 30, 2011 1:59pm
so no help with the firewall problem Jason?
FXGears.com
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