Dislikedwhy don't you try installing mt4 on your home pc and try at the moment go seems ok apart from some slippage.Ignored
Thanks for advice but watch carefully my screenshot you will see I ended getting the fill. This off quote problem never saw it before this week. And now works.
Current support reply is:
QuoteDislikedHii,
As I stated in my email yesterday, 'off quotes' on silver will happen from time-to-time. Why? Because silver is not the same as your average major currency pair where there is constant volume going through the market. If there are no trades in the underlying market for a period of time, the system will automatically switch to off quotes. This is in place to mitigate the risk of a client dealing on stale prices (prices that are no longer valid). This will happen to you again.
I would suggest the only way to avoid this is not to trade...
GO market is a market maker in metals as it use a fixed spread for pricing and off quotes doesn't fit here.
So I though execution was smooth in Go markets but look this fishy surprise in metals!
With all my respect to Go market support but saying:
I would suggest the only way to avoid this is not to trade Silver.
This is not the kind of reply I ever expect from support. I expected more "we will try to improve this and fix it" not trading will happen only if there is volume. I'm trading CFD not futures or stocks!
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