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GoMarkets Discussion

  • #1,741
  • Feb 28, 2011 9:35pm Feb 28, 2011 9:35pm
Has the platform frozen for anyone else? few seconds before interest rate realease and still frozen?
  • #1,742
  • Feb 28, 2011 10:50pm Feb 28, 2011 10:50pm
Quoting havaiana
Has the platform frozen for anyone else? few seconds before interest rate realease and still frozen?

havaiana
Yes I was away from the computer and when I came back there was a 12 pip gap. It happens every time at news time, but this looks the worst. Either their server can’t handle news times or they deliberately stop the feed until they know what’s happening.
  • #1,743
  • Feb 28, 2011 11:15pm Feb 28, 2011 11:15pm
Quoting Peter-FX
havaiana
Yes I was away from the computer and when I came back there was a 12 pip gap. It happens every time at news time, but this looks the worst. Either their server can’t handle news times or they deliberately stop the feed until they know what’s happening.
i think that happened to vanatge fx too,
  • #1,744
  • Feb 28, 2011 11:20pm Feb 28, 2011 11:20pm
hey guys,whats the average trade execution time on live?
  • #1,745
  • Feb 28, 2011 11:59pm Feb 28, 2011 11:59pm
Quoting dragan53
hey guys,whats the average trade execution time on live?

dragan53
Mostly between instantaneous and a second, the first trade is usually slower. Occasionally when there is very little volume it can get down to 3 or 4 seconds. Also some times when reaction is slow, I notice I’ve been connected to DC1 or DC5, this happens about once a day. So if you’re having problems check to see if you are on the right DC for you.
  • #1,746
  • Feb 28, 2011 11:59pm Feb 28, 2011 11:59pm
Hi Guys,

In response to the comments about the freezing of charts/prices earlier, unfortunately there was what appears to be an ISP problem which interrupted the connection between our feed provider and the trading server. Within a few minutes one of the backup feeds had kicked in, and the connection to our main price feed has since started up again.

Sorry for the inconvenience, but as I'm sure you can understand, these kind of things are out of our control, and we can only have backups in place to limit the impact. For your information, we actually have 5 backup feeds in place, meaning that you should always be able to get prices. Keep in mind, as with all MT4 providers that if a price feed loses connection, there is a timeout to give it a chance to immediately re-connect and once that period (usually 90 seconds) is complete, the backup kicks in.

I hope that explains things for you all.

Thanks,
Chris
  • #1,747
  • Mar 1, 2011 12:35am Mar 1, 2011 12:35am
Quoting sk2000sg
hi chris,

I had fund my acct on 16/2 wed, it have been 8 working days I have not hear any reply from GO.

Written to your acct dept Ms Ruth on last Thu 24/2, still waiting for her reply / ans..

appreciate could you assist on this matter.

I will pm you mine reference number.

regards,
chris
i spoke to go live helpchat
and they told me that u might have typed in the numbers wrongly
as sent it to the wrong account

im gonna record my deposit,and if anything goes wrong,go steals my money im sending it to the police
  • #1,748
  • Mar 1, 2011 12:36am Mar 1, 2011 12:36am
Quoting Peter-FX
dragan53
Mostly between instantaneous and a second, the first trade is usually slower. Occasionally when there is very little volume it can get down to 3 or 4 seconds. Also some times when reaction is slow, I notice I’ve been connected to DC1 or DC5, this happens about once a day. So if you’re having problems check to see if you are on the right DC for you.
thanks peter
  • #1,749
  • Mar 1, 2011 12:44am Mar 1, 2011 12:44am
Hello Chris

How is the search for an oil feed provider?
  • #1,750
  • Mar 1, 2011 12:56am Mar 1, 2011 12:56am
Quoting GoMarkets
Hi Guys,

In response to the comments about the freezing of charts/prices earlier, unfortunately there was what appears to be an ISP problem which interrupted the connection between our feed provider and the trading server. Within a few minutes one of the backup feeds had kicked in, and the connection to our main price feed has since started up again.

Sorry for the inconvenience, but as I'm sure you can understand, these kind of things are out of our control, and we can only have backups in place to limit the impact. For your information, we...

Thanks Chris
  • #1,751
  • Mar 1, 2011 1:04am Mar 1, 2011 1:04am
Quoting Golum
Hello Chris

How is the search for an oil feed provider?
is gomarkets gonna start introducing commodities like oil copper ????
  • #1,752
  • Mar 1, 2011 1:09am Mar 1, 2011 1:09am
Quoting Golum
Hello Chris

How is the search for an oil feed provider?
Hi Golum,

We have actually found what seems to be a suitable feed for oil after a lot of searching. However, this will not be put onto MT4, at least just yet. It will initially go online once MT5 is available and we will then look at converting it. Obviously Meta5 has market depth and DMA functionality, so we will be finding out more information from the feed provider to what extent this will be available. Regardless of this, I am sure it will compare favourably to some of the market made oil CFDs currently available.

Cheers,
Chris
  • #1,753
  • Mar 1, 2011 1:32am Mar 1, 2011 1:32am
Quoting dragan53
i spoke to go live helpchat
and they told me that u might have typed in the numbers wrongly
as sent it to the wrong account

im gonna record my deposit,and if anything goes wrong,go steals my money im sending it to the police

Did GoMarkets discuss another persons account with you?
  • #1,754
  • Mar 1, 2011 3:55am Mar 1, 2011 3:55am
Quoting Four Kids
Did GoMarkets discuss another persons account with you?
Hi,

Of course we do not discuss another persons account, that would ben unethical, against ASIC regulation and privacy policy. the person in question would just be generalising. In addition to this we still do not know who the client is who is asking about his late deposit of funds as he has not yet PM'd his account details but we hope his funds have now been deposited or sent back to his bank if the bank details he sent to were incorrect.

Cheers
  • #1,755
  • Mar 1, 2011 4:34am Mar 1, 2011 4:34am
Chris

Would you mind listing the DC's and their locations (I travel a fair bit and want to know where your servers are located?)

Thanks in anticipation

TraderZer0
  • #1,756
  • Mar 1, 2011 4:40am Mar 1, 2011 4:40am
Guys, do you know of a MT4 Pivot Point indicator that is customizable? I want one that I can change to GMT and not Gomarkets server time.

Thanks
  • #1,757
  • Mar 1, 2011 5:02am Mar 1, 2011 5:02am
Good evening Chris,
I thought brokers would love scalpers (as they are the ones who have the most trades so in return yous make the most commission out of them), but I must be mistaken as the slippge on GOs platform is just not on... It seems as more you make the worst GOs platform gets...
Think its time to go find a new 500:1 broker! but thanks for the 100% increase in my trading account balance any way.

King Pippin
  • #1,758
  • Mar 1, 2011 7:11am Mar 1, 2011 7:11am
Quoting TraderZer0
Chris

Would you mind listing the DC's and their locations (I travel a fair bit and want to know where your servers are located?)

Thanks in anticipation

TraderZer0
Hi,

Thanks for your post.

The Demo DCs are

DC1 Singapore
DC2 Sydney
DC3 San Diego
DC4 Sydney
DC5 UK

Live DCs are

DC1 Singapore
DC2 Melbourne
DC3 San Diego
DC4 Sydney
DC5 UK

Please be advised we are also adding a German DC within the next couple of days to even further speed up and improve performance for our mainland European clients with the addition of the new office in that region.

Cheers
  • #1,759
  • Mar 1, 2011 7:29am Mar 1, 2011 7:29am
Quoting GoMarkets
Live DCs are

DC1 Singapore
DC2 Melbourne
DC3 San Diego
DC4 Sydney
DC5 UK
I'm an existing client based out of London. Can I connect my MT4 instance to DC5 UK?
  • #1,760
  • Mar 1, 2011 7:41am Mar 1, 2011 7:41am
see here

Quoting robster
Guys, do you know of a MT4 Pivot Point indicator that is customizable? I want one that I can change to GMT and not Gomarkets server time.

Thanks
Attached File(s)
File Type: mq4 Pivots_Daily.mq4   17 KB | 430 downloads
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