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  • #1,741
  • Feb 15, 2011 2:18pm Feb 15, 2011 2:18pm
Quoting eziC
And there is also one funny thing, in that moment I was very surprised, they took my money out off my account cus I was not trading some months. I leave my acc for some months to do some other things and when I will have time to trade I will continue and last month I receive msg from FXCM that if i will not do some trading in my acc they will punish me for 50$.
Ok 50$ is not big money for me but this action by self is unacceptable, they force you to trade, if not then 50$ is ours..WTF?
Hi eziC,

The dormant account fee was charged on accounts which were dormant for more than 1 year. In order to avoid the fee, you would have needed to deposit additional funds, place a trade, or withdraw the funds back to your bank account.

The dormant account fee is not charged for the sake of having a fee. We would be happy for the account to be open and funded for when you are ready to begin trading. The problem with having the account inactive for long periods of time is that we have to start dealing with dormant account laws in multiple jurisdictions. Therefore we would rather you either have the funds in your own bank account if you plan to let it sit there for years at a time, or use the trading account for trading.

Please let me know if you have any questions.

-Jason
  • #1,742
  • Feb 16, 2011 3:48am Feb 16, 2011 3:48am
Quoting Jason Rogers
...
The dormant account fee was charged on accounts which were dormant for more than 1 year....
when did u start implementing this?
thanks
  • #1,743
  • Feb 16, 2011 8:15am Feb 16, 2011 8:15am
Quoting supremeChaos
when did u start implementing this?
thanks
Hi SC,

The dormant account fee has been in effect for at least the past 2 years if not longer. As long as there is some sort of activity on the account within the past year, you shouldn't run into any problems.

-Jason
  • #1,744
  • Feb 17, 2011 4:40pm Feb 17, 2011 4:40pm
FXCM Expands in Hong Kong

We just opened a second office in Hong Kong in Tsim Shua Tsui East. If you're in the area, please feel free to stop by and say hello. The new office's prime function will be to provide forex educational services. Additional pictures of the new office can be found on our Facebook page .

http://img46.imageshack.us/img46/6156/hkoffice.jpg

  • #1,745
  • Feb 18, 2011 2:09pm Feb 18, 2011 2:09pm
For February 21, 2011....

There's a holiday in the United States (President's Day) on Monday, February 21, 2011. There are no changes to the forex trading hours; however, it will affect trading hours for the CFD products listed below. All times are in GMT and for February 21 (except for JPN225 which re-opens at 00:00GMT on Feb. 22):

http://img200.imageshack.us/img200/2...11113459am.png


Have a great weekend!
  • #1,746
  • Feb 22, 2011 5:28pm Feb 22, 2011 5:28pm
LA Times Reporter looking for Traders about FXCM Class Action Suit
-----------------------------------------------------------------

I am a reporter with the Los Angeles Times reporting on this class action lawsuit. I am hoping to speak with some traders who have experience with these issues.

If you are willing to talk please send me an email at
[email protected].
  • #1,747
  • Feb 22, 2011 7:14pm Feb 22, 2011 7:14pm
Quoting Aja
LA Times Reporter looking for Traders about FXCM Class Action Suit
-----------------------------------------------------------------

I am a reporter with the Los Angeles Times reporting on this class action lawsuit. I am hoping to speak with some traders who have experience with these issues.

If you are willing to talk please send me an email at
[email protected].
bring down the big dog the rest will behave
  • #1,748
  • Feb 22, 2011 7:26pm Feb 22, 2011 7:26pm
Quoting PoundTrader
bring down the big dog the rest will behave

Sounds like BS to me, I guess it's if you can't trade write a book, if you can't write a book then sue someone.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #1,749
  • Feb 22, 2011 9:29pm Feb 22, 2011 9:29pm
Does FXCM allow MT4 trading with $50.00 micro accounts?
  • #1,750
  • Feb 22, 2011 11:16pm Feb 22, 2011 11:16pm
so it is safe to say turvey is profitable, so dont write book, nor sue?

what class action is it about?
  • #1,751
  • Feb 23, 2011 10:54am Feb 23, 2011 10:54am
Quoting iferdous
Does FXCM allow MT4 trading with $50.00 micro accounts?
Hi iferdous,

The FX Trading Station II platform is used for all FXCM Micro accounts. You could also use the Strategy Trader platform with an FXCM Micro account since all FXTSII accounts can use Strategy Trader (if hedging is disabled). In order to use MT4, you would need to open the standard 10k account which has a minimum deposit of $2,000. Here's a comparison of what's available on each platform:

http://img827.imageshack.us/img827/9...rison22320.png

  • #1,752
  • Feb 23, 2011 12:08pm Feb 23, 2011 12:08pm
Quoting MoreYummy
so it is safe to say turvey is profitable, so dont write book, nor sue?

what class action is it about?
Close just no good at writing and dont like the sue culture

Alledged order tampering although i can see it from time to time its likely just coincidence and only remembering when the price slips 2pips it does slip in my favour at times to.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #1,753
  • Feb 23, 2011 9:53pm Feb 23, 2011 9:53pm
Hi,

I haven't been updated on this forum, but one of my concerns last year was the instability of MT4 platform of FXCM, which prevented me from opening an account with FXCM. Just want to get some updates, have you guys put some efforts fixing the MT4 platform yet? How's its stability now?

Thanks,


Quoting Jason Rogers
Hi iferdous,

The FX Trading Station II platform is used for all FXCM Micro accounts. You could also use the Strategy Trader platform with an FXCM Micro account since all FXTSII accounts can use Strategy Trader (if hedging is disabled). In order to use MT4, you would need to open the standard 10k account which has a minimum deposit of $2,000. Here's a comparison of what's available on each platform:

http://img827.imageshack.us/img827/9...rison22320.png

  • #1,754
  • Feb 24, 2011 11:23am Feb 24, 2011 11:23am
Quoting rootkit
Hi,

I haven't been updated on this forum, but one of my concerns last year was the instability of MT4 platform of FXCM, which prevented me from opening an account with FXCM. Just want to get some updates, have you guys put some efforts fixing the MT4 platform yet? How's its stability now?

Thanks,
Hi rootkit,

The stability and connectivity of all of our platforms is a top priority. I'm not sure what stability issues you're referencing (vague question?), but you're welcome to test any of the demos. Anytime there is a technical issue on FXCM's side we will immediately update www.FXstatus.com with the latest information. If there's something happening specific to your computer, technical support can work one on one with you to help.

Please let me know if you have any specific tech related questions.

-Jason
  • #1,755
  • Feb 25, 2011 1:30am Feb 25, 2011 1:30am
Hi Jason,

I've been using TSII for about 6 months now have been fairly satisfied with the updates thus far. One thing that baffles me is the limitation of 20 symbols. Is there a reason behind this limit? Maybe its due to the platform's software design?

I find it quite troublesome to switch between certain symbols due to this limitation, especially when I'm now more focused on trading the crosses.
  • #1,756
  • Feb 25, 2011 5:38am Feb 25, 2011 5:38am
Quoting romulanvox
Hi Jason,

I've been using TSII for about 6 months now have been fairly satisfied with the updates thus far. One thing that baffles me is the limitation of 20 symbols. Is there a reason behind this limit? Maybe its due to the platform's software design?

I find it quite troublesome to switch between certain symbols due to this limitation, especially when I'm now more focused on trading the crosses.
Agreed. It is very troublesome...
  • #1,757
  • Feb 25, 2011 7:23am Feb 25, 2011 7:23am
Quoting slovforex
Agreed. It is very troublesome...
My guess is that it could be due to the software's memory management. I have experienced on countless occasions where TSII and Marketscope will just hang and I'll no choice by to forcefully close the application. This occurs when I have about more than 10 charts which various indicators loaded via templates.
  • #1,758
  • Feb 25, 2011 9:11am Feb 25, 2011 9:11am
Quoting romulanvox
Hi Jason,

I've been using TSII for about 6 months now have been fairly satisfied with the updates thus far. One thing that baffles me is the limitation of 20 symbols. Is there a reason behind this limit? Maybe its due to the platform's software design?

I find it quite troublesome to switch between certain symbols due to this limitation, especially when I'm now more focused on trading the crosses.
Hi romulanvox,

The dealing rates window is limited to 20 symbols to ensure the best performance of the platform for all of our traders. If you look at the tick history, you'll find that the currency pairs can update multiple times per second, and in some cases 10+ times per second when market activity picks up. This price data is streamed to every platform logged in and displaying the currency pair. Whenever you multiply the numerous price updates, on multiple currency pairs, by the possibility of 174,000 tradeable accounts at FXCM receiving the feed (not to mention thousands more demos), you’re looking at enormous amounts of data. Displaying all 50+ currency pairs would be data overkill since not everyone trades or watches all currency pairs. The majority of traders trade only a handful of currency pairs, which is why the platform defaults to the top 20 the first time you login.

With that said, the limit can be removed. If you’re trading a live account, send an email to [email protected] with your account number, and the request.

-Jason
  • #1,759
  • Feb 25, 2011 9:28am Feb 25, 2011 9:28am
Quoting Jason Rogers
Hi romulanvox,

The dealing rates window is limited to 20 symbols to ensure the best performance of the platform for all of our traders....
Hi Jason,

Thanks for the explanation.

Are both standard and micro live accounts entitled to this limitation removal, or only for standard accounts?


Cheers,
romulanvox
  • #1,760
  • Feb 25, 2011 1:46pm Feb 25, 2011 1:46pm
Quoting romulanvox
Hi Jason,

Thanks for the explanation.

Are both standard and micro live accounts entitled to this limitation removal, or only for standard accounts?


Cheers,
romulanvox
Good point. For the micro account, send the request to [email protected] instead of the previous email I gave.
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