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FXCM Discussion

  • #1,681
  • Jan 12, 2011 9:44am Jan 12, 2011 9:44am
Quoting Turveyd
The only issue I have with FXCM is there old fashioned send them a fax to withdraw money, not that I've had to yet, but I do plan to be soon, so a any chance of a change ?? or have they and I've missed it over the last 18months ??
Hi Turveyd,

All of the withdrawal requests can be submitted online through www.myfxcm.com. Here's a screenshot of what it looks like once logged in:

http://img709.imageshack.us/img709/3...11103916am.png


-Jason
  • #1,682
  • Jan 12, 2011 9:56am Jan 12, 2011 9:56am
Quoting mfoste1
Ive literally called tech support OVER 10 times over the past 3 months to deal with the same issue that has NEVER been resolved. Their programmers are fucking incompetent morons who havent the slightest clue as to resolving customer tech issues( slow platform and delayed price feed/ TS2 freezing consistently) . [/b]
Hi mfoste1,

I understand encountering a tech issue is frustrating. It's equally frustrating for us when our system is not experiencing any tech issues, yet you're encountering something out of the ordinary from your computer. If a system related tech issue were occurring I have no doubt you would see more than 1 post about someone experiencing this. If prices are updating slowly, the platform is pausing, and no one else is experiencing the same, then our technical support will still do everything possible to help investigate with you.

As always, if you need any help or have questions, you are welcome to contact me.

-Jason
  • #1,683
  • Jan 12, 2011 10:44am Jan 12, 2011 10:44am
A couple announcements...

Beta Testing: We've been working to automate the DailyFX+ trading signals on the Strategy Trader platform, and we're almost ready to begin beta testing. If you would like to join beta testing for the DailyFX+ trading signals automation, please send an email to [email protected] to be included.

Rollover: Today's rollover will be 4X normal amounts due to the upcoming holiday in the US on Monday. So just please be aware if you plan to hold trades open through 5pm ET. The monthly rollover schedule can be found on DailyFX http://www.dailyfx.com/calendar/rollover_calendar/
  • #1,684
  • Jan 12, 2011 4:16pm Jan 12, 2011 4:16pm
Quoting Turveyd
Trading NFP isn't trading it's gambling the volume of orders going through at the time likely over loads the servers.

As a IT guy,...


im not trading any news, this happens every day during times of high volume
when the market is moving fast. so what up with that? that certainly doesnt sound like my computer. TS works fine during low liquidity hours....
  • #1,685
  • Jan 12, 2011 7:44pm Jan 12, 2011 7:44pm
Quoting mfoste1
yea it does get boring man, ur preaching to the choir lol. Ive literally called tech support OVER 10 times over the past 3 months to deal with the same issue that has NEVER been resolved. Their programmers are fucking incompetent morons who havent the slightest clue as to resolving customer tech issues( slow platform and delayed price feed/ TS2 freezing consistently) . Here are they only 4 things they know what to say about a connection issue: "it must be the platform, just remove it and download it again.", "run a trace route", "try proxy",...
Why do you still trade with FXCM? Is this the best broker you can find? Should we stay away from them as you said, or continue to wait for it to get better like you've been doing. Thanks.
  • #1,686
  • Jan 12, 2011 10:31pm Jan 12, 2011 10:31pm
Quoting bstay2
Why do you still trade with FXCM? Is this the best broker you can find? Should we stay away from them as you said, or continue to wait for it to get better like you've been doing. Thanks.

The steady decline in FXCM Retail Client base should be the first clue.



The next clue is their IPO on the NYSE. Need to raise capital? FaceBook is still Private.

The third clue is the 101 Banner ads on Currensee.com

The fourth clue is their FREE $50 accounts.

What's Next $100 referrals like Directv
  • #1,687
  • Jan 12, 2011 10:34pm Jan 12, 2011 10:34pm
Quoting Jason Rogers
Hi mfoste1,

I understand encountering a tech issue is frustrating....
I left FXCM over a year ago because of these so called technical issues. I experienced these issues while watching my other broker/platform perform without delays, freezing, and honored limits.
  • #1,688
  • Jan 12, 2011 10:35pm Jan 12, 2011 10:35pm
Quoting Ipndasno
The steady decline in FXCM Retail Client base should be the first clue.
The next clue is their IPO on the NYSE. Need to raise capital?
FaceBook is still Private.
Are you also using FXCM, complain about them, but continue to use them? I'm thinking if people are staying with them then they are not so bad, despite the complaints. People still stick to FXCM like you guys right?
  • #1,689
  • Jan 13, 2011 8:44am Jan 13, 2011 8:44am
Quoting Ipndasno
The steady decline in FXCM Retail Client base should be the first clue.

Hi Ipndasno,

A minimal amount of research would find that this statement is incorrect so you may want to check your sources. FXCM has listed the number of accounts trading through our platform for at least 6+ years which would prove otherwise. Our monthly metrics are now also publicly released. There are currently over 174,000 tradable accounts on platforms offered by FXCM.

-Jason
  • #1,690
  • Edited 10:29am Jan 13, 2011 9:00am | Edited 10:29am
Quoting Jason Rogers
We now have a short video visually explaining how NDD execution works (with more videos to come).

http://www.youtube.com/watch?v=wkeqcfvojHA

You can find this video on our website http://www.fxcm.com/fxcm-forex-execution.jsp along with answers to more questions:

- How does FXCM's No Dealing Desk (STP) service make money?
- How do traditional dealing desks make money?
- Which trading strategies are ideal to execute at a traditional dealer?
- Which strategies are ideal to execute at an NDD firm?
Back in October I posted a video which explains how FXCM's NDD forex execution works. Here is a video comparison explaining dealing desk execution.

Inserted Video


More information can be found on our website http://www.fxcm.com/fxcm-forex-execution.jsp
  • #1,691
  • Edited 10:16am Jan 14, 2011 8:39am | Edited 10:16am
Trading Hours For January 17, 2011...

There's a holiday in the United States (Martin Luther King Day) on January 17, 2011. There are no modifications to the forex trading hours; however, it will affect trading hours for the following CFD products:

 

  1. US 30, NAS 100 and SPX 500 will close @ 11:30 AM and re open @ 5:00 PM
  2. US Oil will close @ 1:15 PM and re open @ 6:00 PM
  3. UK Oil will close @ 1:15 PM and re open @ 8:00 PM
  4. Metals close from 1:00 PM to 6:00 PM.


Rollover: There will be no rollover today for any currency pairs due to the holiday. Today's rollover was taken into account on Wednesday, January 12, 2011.

  • #1,692
  • Jan 14, 2011 10:39am Jan 14, 2011 10:39am
Quoting Jason Rogers
Hi Turveyd,

All of the withdrawal requests can be submitted online through www.myfxcm.com. Here's a screenshot of what it looks like once logged in:



-Jason

Thanks jason, being LAZY I haven't even logged onto that site in a few years I'd bet.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #1,693
  • Jan 14, 2011 2:44pm Jan 14, 2011 2:44pm
Hey Jason you seem to have missed my last question, which is:

is the metatrader data feed any different on demo than on a real account? I'm running live trading station but use demo MT4 for my analysis and I'm just wondering if I open live MT4 acc the data will be any better of this provided by demo.

thanks
  • #1,694
  • Jan 15, 2011 10:52am Jan 15, 2011 10:52am
Hi Jason,

I would like to ask you question about create market order in demo trading. Why did a demo trading not have it as seen a picture below?
Attached Image
  • #1,695
  • Jan 17, 2011 8:06am Jan 17, 2011 8:06am
Quoting Jarek_
Hey Jason you seem to have missed my last question, which is:

is the metatrader data feed any different on demo than on a real account? I'm running live trading station but use demo MT4 for my analysis and I'm just wondering if I open live MT4 acc the data will be any better of this provided by demo.

thanks
Hi Jarek,

Thanks for re-posting your question, and my apologies for missing your post on Dec. 31.

FXCM's MT4 demo and MT4 live account use the same data feed so each will reflect the same data.

-Jason
  • #1,696
  • Jan 17, 2011 8:12am Jan 17, 2011 8:12am
Quoting Askjo
Hi Jason,

I would like to ask you question about create market order in demo trading. Why did a demo trading not have it as seen a picture below?
Hi Askjo,

The Time in Force option will only appear if you click on the Advanced button, so please make sure to click on the Advanced button in the market order window.

http://img109.imageshack.us/img109/6...01191035am.png


If that doesn't make it appear, can you please post a screenshot of what the market order window looks like on your computer.

Thanks,

Jason
  • #1,697
  • Jan 17, 2011 11:14am Jan 17, 2011 11:14am
Quoting Jason Rogers
Hi Askjo,

The Time in Force option will only appear if you click on the Advanced button, so please make sure to click on the Advanced button in the market order window.

http://img109.imageshack.us/img109/6...01191035am.png


If that doesn't make it appear, can you please post a screenshot of what the market order window looks like on your computer.

Thanks,

Jason
Jasaon,

I did it before. Let me show you the different pictures below. See GTC appears after clicking the advanced. The picture is seen in my post #1694 because it has stop and limit. This picture in my post #1694 was not there in my demo trading.
Attached Images
  • #1,698
  • Jan 17, 2011 12:05pm Jan 17, 2011 12:05pm
Quoting Askjo
Jasaon,

I did it before. Let me show you the different pictures below. See GTC appears after clicking the advanced. The picture is seen in my post #1694 because it has stop and limit. This picture in my post #1694 was not there in my demo trading.
Hi Askjo,

Thanks for posting the screenshot, and I see what you mean now.

The screenshot in post #1694 is a picture of the FXCM UK (www.fxcm.co.uk) platform. With that platform, you can set the stop and limit in the market order window. The most recent screenshot you attached is from the FXCM US (www.fxcm.com) platform. You can still set a stop or limit with the FXCM US platform, but you will need to do so through the Summary window. Here's a screenshot where to locate it, see the green box at the bottom right.

http://img832.imageshack.us/img832/2...01110302pm.png


What you should do is create the demo through FXCM UK and you will be able to set a stop/limit order in the market order window.

-Jason
  • #1,699
  • Jan 18, 2011 1:30am Jan 18, 2011 1:30am
What is minimum deposit for US account?
  • #1,700
  • Jan 18, 2011 7:59am Jan 18, 2011 7:59am
Quoting Avalong
What is minimum deposit for US account?
Hi Avalong,

The minimum deposit for the standard 10k account is 2,000 of the currency the account is denominated in. The account can be denominated in USD, EUR, GBP, CAD, NZD, AUD, and JPY. And the minimum deposit for the micro account is $50. All micro accounts are denominated in USD.

The list of account options can be found here http://www.fxcm.com/open-forex-account.jsp.

-Jason
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