Peter,
Its always easier to diagnose an issue when it affects everyone but when its only some clients having issues its more tricky,
Our IT are looking to switch to our backup shortly if they cannot diagnose why a few clients are affected but with MT4 switching to backup takes a few mins.
We will keep you posted and of course we are available by phone to help you and rest assured this will be fixed asap.
Cheers
Its always easier to diagnose an issue when it affects everyone but when its only some clients having issues its more tricky,
Our IT are looking to switch to our backup shortly if they cannot diagnose why a few clients are affected but with MT4 switching to backup takes a few mins.
We will keep you posted and of course we are available by phone to help you and rest assured this will be fixed asap.
Cheers