Jason,
Can you explain why not all of the history data has been added to all pairs since the switch to the "fx" extension over a month ago? You asked me to email you some of the pairs, which I did, but there has been no resolution.
Secondly can you explain to me why the MT4 balance hasn't ever been close to the FXCM balance? I understand that MT4 is simply the trading platform, but a $200K deposit should show up in MT4 if BTT had it right, right? What happened to the auto syncs? Not ONE has been done on my account in the 3 months I've had it there. I thought those were to ensure that the MT4 terminal synced up with the actual FXCM account. No deposits, no withdrawals, hell there is no commission in MT4 so that screws up the balance on EVERY SINGLE trade! The balance has been as high as $150K off. With a $120K withdraw, it's now closer, but still. It's insane.
I've contacted my sales guy over there, but I don't think he understands what I'm asking. Can you shed some light on this?
Can you explain why not all of the history data has been added to all pairs since the switch to the "fx" extension over a month ago? You asked me to email you some of the pairs, which I did, but there has been no resolution.
Secondly can you explain to me why the MT4 balance hasn't ever been close to the FXCM balance? I understand that MT4 is simply the trading platform, but a $200K deposit should show up in MT4 if BTT had it right, right? What happened to the auto syncs? Not ONE has been done on my account in the 3 months I've had it there. I thought those were to ensure that the MT4 terminal synced up with the actual FXCM account. No deposits, no withdrawals, hell there is no commission in MT4 so that screws up the balance on EVERY SINGLE trade! The balance has been as high as $150K off. With a $120K withdraw, it's now closer, but still. It's insane.
I've contacted my sales guy over there, but I don't think he understands what I'm asking. Can you shed some light on this?
Every time you use 'hopium' in a post, God kills a kitten.