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  • #641
  • Jan 23, 2009 10:37am Jan 23, 2009 10:37am
Quoting BentRod
Amazed at the slippage you blokes are talking about, I rarely get any on entry and exit stops???

Bizarre.
I've had very good executions as well. Quick and accurate with 5 or 6 trades each session.

But I did see something that troubled me last night. During a time of no volatility, the EUR/USD spread went straight from .9 to 6.0 for a couple minutes, then returned to .9 with no increments between. And the spreads on all other pairs never budged.

I suggest to anyone using Oanda to log in from their desktop instead of their browser. If you experience trouble, one of Oanda's first replies will be that the trouble is with your browser or connection. Logging in from the desktop does help.
  • #642
  • Jan 23, 2009 1:34pm Jan 23, 2009 1:34pm
Quoting BentRod
Amazed at the slippage you blokes are talking about, I rarely get any on entry and exit stops???

Bizarre.
Same here. Today I got slipped the first time this year by 5 pips in the GBP/USD during my entry. So far I made 92 trades with Oanda this year and this was the first which was slipped. All other trades where executed exactly to the pipette. I use limit orders with TP and SL always.
  • #643
  • Jan 23, 2009 1:38pm Jan 23, 2009 1:38pm
Just curious what the average order size is of those reporting slippage. I was under the impression Oanda offered 10M at every quote (I never believed this to be accurate, especially in this current environment).
  • #644
  • Jan 23, 2009 1:40pm Jan 23, 2009 1:40pm
My order sizes are usually very small, between 10k and 100k units...
  • #645
  • Jan 23, 2009 2:26pm Jan 23, 2009 2:26pm
This week I've had slippage on at least 5 different occasions, and a first, had a stop loss that was triggered 6 pips in the rears from it's placement.

Rarely during volatile times will I have complete connectivity, and I've had Oanda freezing my charts and quotes, I have different feeds coming in, this week I placed an order and it was filled at market shown on another brokers feed, but Oanda held my charts and quotes for almost 4 minutes before moving. During this period they were over 20 off at times.


I about to dump them. I've had great experience with them for 3+years but they are going down hill quick, imho.

fwiw.
  • #646
  • Jan 23, 2009 2:27pm Jan 23, 2009 2:27pm
auxesis, that's strange how different the experiences are... Do you use the browser version or FX Desktop? I use the desktop version only...
  • #647
  • Jan 23, 2009 2:55pm Jan 23, 2009 2:55pm
Quoting Xaron
auxesis, that's strange how different the experiences are... Do you use the browser version or FX Desktop? I use the desktop version only...

Xaron,

I'm using the desktop. I had a discussion about this with a good friend who also uses Oanda, (much more computer savvy than myself) I updated my Java yesterday, everyone might check this is you're experiencing problems. Today I had limited screen time, but no problems. Did have a spell of low connectivity.

I can handle some slippage, dont like it but I understand it when things are moving. But having to check to see if my broker is on market and wondering if I can trust the quote, has me shaking my head.

regards,

a
  • #648
  • Jan 23, 2009 3:39pm Jan 23, 2009 3:39pm
aaaaand the answer is.....

"We did look at your situation with our traders, technical team and our management team. It has been determined that the rates provided on our system were valid and the movement was legitimate based on the information our rate providers gave to us. We understand that other brokers may not have displayed this rate, but cannot comment on the rates they were display and provide their customers."

Next step? I must consider my response and what to do next (other than closing my account and finding a new broker).
  • #649
  • Edited Jan 24, 2009 12:43am Jan 23, 2009 7:46pm | Edited Jan 24, 2009 12:43am
cmegroup.com has a broker directory. That is the best place to start.
  • #650
  • Jan 24, 2009 4:05am Jan 24, 2009 4:05am
Quoting Trader KGB
Just curious what the average order size is of those reporting slippage. I was under the impression Oanda offered 10M at every quote (I never believed this to be accurate, especially in this current environment).
I only checked my Game accounts where I use orders between 100 000 and 4 000 000.

I did also not make a real study on it but just saw it when I used FXHat.

Actually when I find time once I will investigate this a bit more.

At the moment I do not believe OANDA is purposely hunting. About the freezing of the platform I'm still not sure if that is just happening.


I attach the trades from 1 testing account (I just play around here and reset the account quite often) since begin of this year.

I just used FXHat and did not verify the result.

but maybe this gives some ideas:+57 PIPs €+726.14
Attached File(s)
File Type: xls slippage.xls   76 KB | 460 downloads
__Thanks__ MJ
  • #651
  • Jan 24, 2009 4:06am Jan 24, 2009 4:06am
Quoting ewokuk
aaaaand the answer is.....

"We did look at your situation with our traders, technical team and our...
What do you say to that statement: "I just checked the REUTERS terminal in the library at work and there was a spike at exactly the time shown on these original graphs 08:36 candle HLOC as follows: High-1.4978 Low-1.4957 Open-1.4961 Close-1.4958"

So this looks like a valid spike to me even though other market makers haven't shown it...
  • #652
  • Jan 24, 2009 4:09am Jan 24, 2009 4:09am
I had the same thought as you Xaron -- but would have been more convincing if that person had shown the chart.
__Thanks__ MJ
  • #653
  • Edited 7:27am Jan 24, 2009 6:35am | Edited 7:27am
Quoting Xaron
What do you say to that statement: "I just checked the REUTERS terminal in the library at work and there was a spike at exactly the time shown on these original graphs 08:36 candle HLOC as follows: High-1.4978 Low-1.4957 Open-1.4961 Close-1.4958"

So this looks like a valid spike to me even though other market makers haven't shown it...
I say I have graphs from 8 other brokers including dukascopy (and more if i could be bothered) all showing the same prices within 3 pips of each other, all showing no spike at all, and all showing prices 12 or more pips below Oanda's high.....

and considering their forum is 1: full of idiots and 2: full of staff posing as customers, I would have to see it for myself (and even if I did, I still have all these others that show the same prices and dukascopy is not a market maker)
  • #654
  • Jan 24, 2009 7:06am Jan 24, 2009 7:06am
Quoting ewokuk
I say I have graphs from 8 other brokers including dukascopy (and more if i could be bothered) all showing the same prices within 3 pips of each other, all showing no spike at all, and all showing prices 12 or more pips below Oanda's high.....
Hi ewo
I am sorry for the ans u have rec'd. If u believe you have further info in your favour, do take it further...

I am getting very tired of slippage etc..I accept that fast movement will cause some slippage but i find 10 and more way way too high..
If ever it is in our favour, it is always less than 5...unless someone can show otherwise.

My trade sizes are also small...from 10k to 50k max.
  • #655
  • Jan 24, 2009 7:28am Jan 24, 2009 7:28am
they slipped me by 5 pips on the same day 2 hours later. the funny thing is it wasnt fast movement, i sat there for about 5 seconds and watched the price actually MOVE down past my stop, it didnt jump it, their systems were just too slow to close it at the right time.
  • #656
  • Jan 24, 2009 8:24am Jan 24, 2009 8:24am
the main issues I'm having is the freezing of the platform - also the spread jump which is sometimes hard to trade.

What I particular like is the flexible Unit Size, general a fast order execution, the trading from the chart.


did any of you actually find something better then OANDA? I mean someone who did trade for at least 1 year with OANDA.
__Thanks__ MJ
  • #657
  • Jan 26, 2009 4:03pm Jan 26, 2009 4:03pm
I re-opened the ticket with them 1 final time with charts from GFT and an ECN Dukascopy, showing the same lack of spike as all the others did.

I have now basically told them it isnt worth me staying with them if they continue to insist this spike is valid movement despite no other brokers showing it, I may as well have been with one of the other brokers, and will be closing my account once I have selected another broker.

I also made a point that while investigating the charts on these other brokers I noticed their spreads are no longer very competitive even during peak times (London-NY overlap) and are a complete joke during off peak times so there is little point remaining there when I can go elsewhere, get better spreads and not suffer spikes like this which they refuse to refund.

Today as an example, 45 mins before NY close and their spreads are 15 pips on GBPJPY, 7 on GBPUSD, 10 on USDCAD, 5 on EURJPY, 5 on AUDUSD and even EURUSD is up to 2.5. The hillarious thing is as I type this oanda have sent an email touting how good and competitive their spreads are, with a chart showing only EURUSD and nothing else. What's even funnier is this chart is weighted based on what the spread was when trades were placed. In other words with most trades being placed during peak times in London and NY, the graph is completely skewing the fact that outside peak time their spreads are pap, and this conveniently only looks at EURUSD which is by FAR their best spread. Jokers.
  • #658
  • Jan 27, 2009 3:08am Jan 27, 2009 3:08am
Quoting ewokuk
they slipped me by 5 pips on the same day 2 hours later. the funny thing is it wasnt fast movement, i sat there for about 5 seconds and watched the price actually MOVE down past my stop, it didnt jump it, their systems were just too slow to close it at the right time.
I get this all the time however it is only the Java lagging, the stops are still executed at my desired price even though it doesn't look like it on the chart.

Did you check to your history to see what price you got executed?

BTW...sorry to hear Oanda haven't reversed the trade.
  • #659
  • Jan 27, 2009 3:12am Jan 27, 2009 3:12am
Quoting ewokuk
they slipped me by 5 pips on the same day 2 hours later. the funny thing is it wasnt fast movement, i sat there for about 5 seconds and watched the price actually MOVE down past my stop, it didnt jump it, their systems were just too slow to close it at the right time.

same thing happened to me a couple times, the problem is their charts i think.

the price on the charts is different compared to the quote list...........sometimes the difference can be up to 30 pips.......
  • #660
  • Jan 27, 2009 3:37am Jan 27, 2009 3:37am
Quoting findcount
the price on the charts is different compared to the quote list...........sometimes the difference can be up to 30 pips.......
Their chart is not a problem. It is their most important instrument of defence against scalpers, designed to confuse them at certain times.
The first step to being a successful scalper with Oanda is not to use their charts at all.
Their quote panel is quite nice for one-click trade execution, do not use anything else from them.
That said, their charts are more or less acceptable for a bit longer term trading.
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