DislikedEightcap needs to work closely with ourselves and that comes with the challenges of coordinating with a global team that works in opposite timezones as our core team.Ignored
DislikedDue to time differences we were unable to swiftly make changes in a timely manner. This is a lesson to us that we need to do a better job internally at coordinating with our partner.Ignored
Maybe someone can correct me if I am wrong about that, but I cannot possibly imagine trying to run a prop firm and needing to rely on overseas support, especially one that seems to not be accessible 24/7. Based on the wording, however, it could very well be that 8cap already offers that, but that TFT just was not available around the clock to address the issue (maybe partying too much?).
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