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  • #6,781
  • Mar 1, 2022 2:55am Mar 1, 2022 2:55am
I meant to write a detailed account of my FinoTrade misadventure but decided against it because I'm still a bit upset.

Long story short: Signed up for the 10k Evaluation account last week (the 22nd of Feb) and reached the profit-target (thus passing Phase 1 on Day 2) despite the frustration and stress of trading on a dysfunctional MT4 platform provided by IC Markets.

However, for some reason, the metrics on my account dashboard stopped updating on the 23rd. I've logged on several times only to find my trading stats unchanged (I have a copy of the detailed report showing I've met the target, btw).

No longer wanting to waste more time and effort on what I realize now is an IFFY project, I asked for a refund. They refused. So I ended up doing a charge-back to recover the fee I paid.
Amor Fati--F. Nietzsche
  • #6,782
  • Mar 1, 2022 3:17am Mar 1, 2022 3:17am
MFF

Hi Does anyone have Yavuz’s email, please?
Since they seem to not be on their thread recently I’m still not getting my payout issues resolved despite a frustrating experience with support and @billing and @account emails non responsive.
I thought they would have sought this out by now. Very frustrating….
  • #6,783
  • Mar 1, 2022 3:20am Mar 1, 2022 3:20am
Quoting doji
I meant to write a detailed account of my FinoTrade misadventure but decided against it because I'm still a bit upset. Long story short: Signed up for the 10k Evaluation account last week (the 22nd of Feb) and reached the profit-target (thus passing Phase 1 on Day 2) despite the frustration and stress of trading on a dysfunctional MT4 platform provided by IC Markets. However, for some reason, the metrics on my account dashboard stopped updating on the 23rd. I've logged on several times only to find my trading stats unchanged (I have a copy of the...
Thanks for updating the thread doji.

Sorry for your loss but at least it was on a lower challenge fee and just as well.

Let's wait and see how MFx 25K challenge with FinoTrade progresses.

Masterrmind ........
Master your Mind then Master your Trades
  • #6,784
  • Mar 1, 2022 3:29am Mar 1, 2022 3:29am
Quoting doji
I meant to write a detailed account of my FinoTrade misadventure but decided against it because I'm still a bit upset. Long story short: Signed up for the 10k Evaluation account last week (the 22nd of Feb) and reached the profit-target (thus passing Phase 1 on Day 2) despite the frustration and stress of trading on a dysfunctional MT4 platform provided by IC Markets. However, for some reason, the metrics on my account dashboard stopped updating on the 23rd. I've logged on several times only to find my trading stats unchanged (I have a copy of the...
you signed up for 10 k and reached the profit target in one day that's amazing

apart from that, I signed up for a 25k account and in the last 2 days just managed to make 39 dollars.

can you post your trading statement here

I am in their telegram group and they are regularly posting profit withdrawals proofs. though I will just believe when I get mine.
Allergic to bullshitters, never argue with fools
  • #6,785
  • Mar 1, 2022 3:44am Mar 1, 2022 3:44am
Quoting Fagin
MFF Hi Does anyone have Yavuz’s email, please? Since they seem to not be on their thread recently I’m still not getting my payout issues resolved despite a frustrating experience with support and @billing and @account emails non responsive. I thought they would have sought this out by now. Very frustrating….
Their service is really going downhill when you have to interact with them for some reason out of normality.

They keep saying in Discord that they hired and trained more people, etc. but service is not improving.
I believe that Funding Talent bust cause an enormous influx of traders but that's long over. That excuse can't be used any longer. This seems really bad planning and lack of response to the growth they had.

In my case I had an account in the old system which achieved the payout. I asked by email and got paid. But they didn't transfer the account to the new dashboard. I email them and some lady called Clara said that I had already an account in the new dashboard. She didn't even care to understand that I have more than one account with MFF, one in the old system and other in new system. Only after THREE email and a lot of print screens she was able to understand such a basic thing. This took me more than a week.

And now I'm having another issue with that account: payment date in new system is not synchronized with the payment dates before the account was transferred. Therefore, now I'm having the automatic system sending me email warning that it's payout day only a few days after receiving a payout. I reported this and I'm still waiting an answer.

At least they pay, which is the most important, but customer service (in my experience) is really bad.
  • #6,786
  • Mar 1, 2022 3:48am Mar 1, 2022 3:48am
Quoting Capablanca
{quote} Their service is really going downhill when you have to interact with them for some reason out of normality. They keep saying in Discord that they hired and trained more people, etc. but service is not improving. I believe that Funding Talent bust cause an enormous influx of traders but that's long over. That excuse can't be used any longer. This seems really bad planning and lack of response to the growth they had. In my case I had an account in the old system which achieved the payout. I asked by email and got paid. But they didn't transfer...
Interesting. You sound like you are having exactly the same problem I’m currently having. It’s a legacy account from the old system and this is the 2nd month where the dates don’t match and they are ignoring my payout requests.
Also I’m about a month late getting allocated my live account and refund on this one. They are just not replying….
  • #6,787
  • Edited 6:24am Mar 1, 2022 6:11am | Edited 6:24am
Quoting Muhammedfx
{quote} you signed up for 10 k and reached the profit target in one day that's amazing apart from that, I signed up for a 25k account and in the last 2 days just managed to make 39 dollars. can you post your trading statement here I am in their telegram group and they are regularly posting profit withdrawals proofs. though I will just believe when I get mine.

This is copy-pasted from the actual trading statement. I could not upload it as an attachment since "this file type is not supported," per Forex Factory.

Good luck to you, though, Muhammedfx. You'll need it...

PS. Turns out I reached the target on Day 3, not Day 2 as I previously stated.

Raw Trading Ltd

Account: 30946877Name: Fino TraderCurrency: USDLeverage: 1:1002022 February 25, 08:01
Closed Transactions:
TicketOpen TimeTypeSizeItemPriceS / LT / PClose TimePriceCommissionTaxesSwapProfit
2779004582022.02.22 05:37:53balanceDemo deposit10 000.00
2779668202022.02.22 09:10:35sell0.10eurjpy129.649130.405128.9002022.02.22 09:32:19129.5490.000.000.008.73
2780846322022.02.22 11:18:43sell0.30eurjpy130.085130.902129.3002022.02.22 12:04:21130.0460.000.000.0010.19
2781769932022.02.22 13:18:44buy0.30audusd0.723210.718250.727102022.02.23 09:30:130.723560.000.00-0.7210.50
2786567842022.02.23 08:42:09buy0.30audusd0.723640.720680.725402022.02.23 10:42:000.725400.000.000.0052.80
2787300072022.02.23 10:47:34buy0.40audusd0.725710.720040.727482022.02.23 11:57:390.726550.000.000.0033.60
2791424282022.02.24 00:30:17sell0.40eurusd1.130391.132571.128072022.02.24 02:52:061.128610.000.000.0071.20
2792227502022.02.24 05:14:49sell0.40gbpusd1.352430.000000.000002022.02.24 05:17:451.352820.000.000.00-15.60
2792271452022.02.24 05:15:52sell0.40gbpusd1.352491.361000.000002022.02.24 05:17:491.352800.000.000.00-12.40
2792295592022.02.24 05:16:17sell0.40gbpusd1.352531.361000.000002022.02.25 01:49:091.337380.000.00-1.20606.00
0.000.00-1.92765.02
Closed P/L:763.10
Open Trades:
TicketOpen TimeTypeSizeItemPriceS / LT / P PriceCommissionTaxesSwapProfit
No transactions
0.000.000.000.00
Floating P/L:0.00
Working Orders:
TicketOpen TimeTypeSizeItemPriceS / LT / PMarket Price
No transactions

Summary:
Deposit/Withdrawal:10 000.00Credit Facility:0.00
Closed Trade P/L:763.10Floating P/L:0.00Margin:0.00
Balance:10 763.10Equity:10 763.10Free Margin:10 763.10

Details:

Gross Profit:791.10Gross Loss:28.00Total Net Profit:763.10
Profit Factor:28.25Expected Payoff:84.79
Absolute Drawdown:0.00Maximal Drawdown:28.00 (0.27%)Relative Drawdown:0.27% (28.00)

Total Trades:9Short Positions (won %):6 (66.67%)Long Positions (won %):3 (100.00%)
Profit Trades (% of total):7 (77.78%)Loss trades (% of total):2 (22.22%)
Largestprofit trade:604.80loss trade:-15.60
Averageprofit trade:113.01loss trade:-14.00
Maximumconsecutive wins ($):6 (186.30)consecutive losses ($):2 (-28.00)
Maximalconsecutive profit (count):604.80 (1)consecutive loss (count):-28.00 (2)
Averageconsecutive wins:4consecutive losses:2
Amor Fati--F. Nietzsche
  • #6,788
  • Mar 1, 2022 6:46am Mar 1, 2022 6:46am
so where is the problem they are not giving you phase II

or some thing else
Allergic to bullshitters, never argue with fools
  • #6,789
  • Mar 1, 2022 7:16am Mar 1, 2022 7:16am
Quoting Fagin
{quote} Interesting. You sound like you are having exactly the same problem I’m currently having. It’s a legacy account from the old system and this is the 2nd month where the dates don’t match and they are ignoring my payout requests. Also I’m about a month late getting allocated my live account and refund on this one. They are just not replying….
That's it Fagin. We're in a situation in which they consider the increment of 15 days based in payout date of old system. Which means that the payout date, after the account was migrated to the new dashboard, will not coincide.

It's bizarre. You are going to receive an automatic email from their system warning that it's a payout day and if you request it it will be denied.
And then you will have to request the payout manually, by email, to [email protected] on the correct date. It's ridiculous. We can't be the only guys with funded accounts coming from the old system. How can't they fix such a basic thing ?

And you're right. Doing this by email prevents trading much longer.
If that was through the system they immediately take the profit as soon as you press the payout bottom in the dashboard and you can continue trading (I have another account which was created already in the new dashboard and all runs like a charm).
  • #6,790
  • Mar 1, 2022 7:38am Mar 1, 2022 7:38am
Quoting Capablanca
{quote} That's it Fagin. We're in a situation in which they consider the increment of 15 days based in payout date of old system. Which means that the payout date, after the account was migrated to the new dashboard, will not coincide. It's bizarre. You are going to receive an automatic email from their system warning that it's a payout day and if you request it it will be denied. And then you will have to request the payout manually, by email, to [email protected] on the correct date. It's ridiculous. We can't be the only guys with funded...
It’s very frustrating. I don’t mind delaying payment and waiting longer as long as it works and they tell me what I need to do.
Last time I had to do a manual payment request which took 3 days to process after it was already late and then told to press the payout button a week later which was then cancelled…. So I’m now in exactly the same position as last month only this time I’m being ignored. Why? I’m a consistent profitable trader and been with them for over 6 months now. Is it they don’t want to refund me and allocate live on a Rapid Account?
It feels like these accounts are still manually managed and maybe they are hoping we bust them so they don’t have to work on them?
I think the payout button may activate on 5th March if it is a 30 day cycle, I’ll wait and see if it works but this will put me on about a 40 day payment cycle.
I have to trade 3 days a per week to keep the account as well which also complicated things when they are trying to sought this out.
Like I said I’m a supporter of MFF and have other accounts running with them. Just hope they get on this and I don’t have to give up on them as they are my 1st choice currently but I’m beginning to get cold feet now.
  • #6,791
  • Mar 1, 2022 8:01am Mar 1, 2022 8:01am
I forgot about the 2% bonus payout and so I sent an email to support asking why it wasn't paid out. I didn't know I had to request it.

Fast forward around 15 emails back and forth over the last 2 weeks and I'm finally getting paid out for the 2% bonus on my 2 funded accounts. I must say it was quite frustrating trying to get them to understand what I was asking for and kept dealing with different support agents which meant I had to repeat myself a cpl times.

In the end my request was approved and payment processed, but yeah they def need to work on a few things.
Truth is like poetry. And most people f*cking hate poetry.
  • #6,792
  • Mar 1, 2022 11:05am Mar 1, 2022 11:05am
The thing that bothers me with this new fino prop firm is the poor grammar on their website. For a UK registered company you would think someone would proof read the website and fix all the grammar mistakes. Its hard to take any company serious when they cant even have a professional error free website. I mean it doesn't take much to spell check with today's writing and editing tools.

Another thing that is odd is the company registration by a company called Red Key Management Limited. Looking deeper it says this company is managed by another company called NORTHWESTERN MANAGEMENT SERVICES LIMITED which is thereon managed by 147 other companies most likely shell companies. Its all a little strange how the management shell companies are structured, plus they were all appointed on the same date of Jan 2022 this year, and all share the exact same registered address.

The main person in control of the shell company Red Key Management is a 20 year old residing in Hungary, so yeah not sure whats going on but its way too dodgy for me to try, not even worth the risk. Good luck to those who do.
Truth is like poetry. And most people f*cking hate poetry.
  • #6,793
  • Mar 2, 2022 1:09am Mar 2, 2022 1:09am
I am yet to clear phase I and II but in client terminal I had my certificate ready so I decided to frame and hang it on wall, so it can boost my confidence more.
Attached Image (click to enlarge)
Click to Enlarge Name: WhatsApp Image 2022-03-01 at 6.36.48 PM.jpeg Size: 150 KB
Allergic to bullshitters, never argue with fools
  • #6,794
  • Mar 2, 2022 5:02pm Mar 2, 2022 5:02pm
Quoting Wiley7777
{quote} 1. It took them close to two weeks just to let me know, only upon my chasing them with emails through another department, that my payment was denied due to signals. Is this acceptable to you? 2. In any business, you do not assume that a customer figures everything out. No matter how obvious it maybe to you. Even if that customer comes across as a complete idiot, you STILL explain things in a clear manner to that person until he/she is clear. This was my last response to the agent before I was ghosted: Yeah so HOW do I prove that the original...
Wiley, any update to your case?
  • #6,795
  • Mar 2, 2022 6:54pm Mar 2, 2022 6:54pm
Quoting OutThere
I am seeing a pattern of new firms coming onboard and undercutting the big boys. You don't see them with stupid rules like hand over your EA to us or close all your trades by end of the week or don't trade news etc. I wonder how long the big current boys can hold on to their retarded rules.
FTMO solved that issue. they'll give you a swing account and let you trade weekends and news but you dont get 1:100 you get 1:30 max leverage so you could trade cryptos if your heart really desired because they only give you 1:5 on cryptos as it is...

seems like theyre still top dog
  • #6,796
  • Mar 2, 2022 8:32pm Mar 2, 2022 8:32pm
Quoting hazelj80
{quote} FTMO solved that issue. they'll give you a swing account and let you trade weekends and news but you dont get 1:100 you get 1:30 max leverage so you could trade cryptos if your heart really desired because they only give you 1:5 on cryptos as it is... seems like theyre still top dog
They can take their 1:30 and shove it where the sun don't shine.
  • #6,797
  • Edited Mar 3, 2022 2:24am Mar 2, 2022 9:37pm | Edited Mar 3, 2022 2:24am
Quoting OutThere
{quote} They can take their 1:30 and shove it where the sun don't shine.


1: 30 trying to show they did some favor on people LOL
Allergic to bullshitters, never argue with fools
  • #6,798
  • Mar 3, 2022 6:32pm Mar 3, 2022 6:32pm
Time to start leaning into this MFF 200K challenge.

Currently at just over 5% gain.

Need 8% target.

Let's play.

Masterrmind ..........
Master your Mind then Master your Trades
  • #6,799
  • Mar 3, 2022 6:48pm Mar 3, 2022 6:48pm
Anyone knows what happened to Koop?
  • #6,800
  • Mar 3, 2022 8:20pm Mar 3, 2022 8:20pm
Quoting OutThere
Anyone knows what happened to Koop?
Hope he is ok.

Appears to have dropped off the radar.

Masterrmind ........
Master your Mind then Master your Trades
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