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  • #5,001
  • Edited 5:15pm Nov 2, 2021 5:04pm | Edited 5:15pm
Haha you guys are referring to commercial members like they're another specie of humans.

We're generalizing a bit too much. We should be talking about the prop firm related Com. Members like QAnonAndy, Dylan E8 and the MentalFX guy, the ones with an obvious or hidden agenda of promoting a specific prop firm.

There are Com members who have contributed significantly towards the purpose and growth of the thread without any bias and have kept all personal commercial motives out of it, e.g Enofx and ProfitFarmer.
Shall the hammer of judgement smite them too for the sins of their kin?

Initially i was comfortable with the prop guys showing up to inform us of their entrance into the space.... "Hi we're YOLO Funding, this is our website, this is our FF thread, this is our Discord channel, Check us out".....
but When they're swinging by to announce new promotions or to address customer complaints here, then it's a problem.
  • #5,002
  • Nov 2, 2021 7:27pm Nov 2, 2021 7:27pm
My comment was in reference to prop firm commercial members. I assumed that that was the case with everyone, but I could be wrong.

I mean, if we are going to discriminate and segregate, better to know who we are targeting.
  • #5,003
  • Edited 10:51pm Nov 2, 2021 9:33pm | Edited 10:51pm
At the moment, my issue with E8 is to make them pay for the fees that Paypal charges sellers and Paypal does not return in case of a Refund.

Just from an educational standpoint, Paypal charged:

3.49 % Transaction Fee + 1.50% International Fee + 0.49 USD fixed Fee.

So, when I pay a Seller $305.00 the seller is levied by Paypal:

$10.6445 (3.49%) + $4.575 (1.5%) + $0.49 = $15.7095 ~ $15.71

E8 has not made me a Full Refund, but only a Partial Refund in order to make me support the fees that Paypal does not return in case of a Refund. It is an intelligent move from E8 albeit not fair or legal.

This is the reason I have only been refunded by Paypal for the amount of:

$305 - $15.71 = $289,29

Now I am claiming from E8 to pay me $15.71 + the Paypal fees that I will be incurring for receiving that amount outside the Refund context.

These fees will be:

X - X*0.0499 - 0.49 = 15.71
X = 17.05
Fees = 17.05 - 15.71 = $1.34

So E8 please pay me immediately $17.05

I have just found that E8 has a thread so I will continue this disgusting story there.
Follow your guts, if you want to lose your money...
  • #5,004
  • Nov 2, 2021 10:09pm Nov 2, 2021 10:09pm
Quoting JotaP
At the moment, my issue with E8 is to make them pay for the fees that Paypal charges sellers and Paypal does not return in case of a Refund.
-Not sure what their terms state, but have you tried simply asking if you can be credited for the difference? It is not that much, and just paying it would be better PR for them, even though they technically are not likely obligated to pay you the difference.
  • #5,005
  • Edited 11:11pm Nov 2, 2021 10:43pm | Edited 11:11pm
Quoting Nsak3y
{quote}-Not sure what their terms state, but have you tried simply asking if you can be credited for the difference? It is not that much, and just paying it would be better PR for them, even though they technically are not likely obligated to pay you the difference.
Of course, they are obliged to pay everything, this is what is called a Full Refund. Pay in credits?

I know the difference is not much, but never ever mention that argument again. Thank you.
Follow your guts, if you want to lose your money...
  • #5,006
  • Nov 2, 2021 11:11pm Nov 2, 2021 11:11pm
Paypal charged the fee, right? So the firm did pay you a full refund already, but Paypal charged a fee, which reduced what you were supposed to receive?

Not trying to be difficult, but if what I am saying is accurate, then the firm may technically not be obligated to pay you anything more than what they already have.
  • #5,007
  • Nov 2, 2021 11:16pm Nov 2, 2021 11:16pm
Quoting Nsak3y
Paypal charged the fee, right? So the firm did pay you a full refund already, but Paypal charged a fee, which reduced what you were supposed to receive? Not trying to be difficult, but if what I am saying is accurate, then the firm may technically not be obligated to pay you anything more than what they already have.
Paypal charged a fee to them, not to me. It is a cost of doing business to them. A cost like paying rent or paying for telephone or electricity. Did you got it now?

Sorry, this has been discussed thousands times everywhere. I will not spend time on this with you, just prove it and don't waste my time. Have you ever been a seller with Paypal? Obviously not.
Follow your guts, if you want to lose your money...
  • #5,008
  • Nov 2, 2021 11:19pm Nov 2, 2021 11:19pm
Quoting JotaP
I will not spend time on this with you, just prove it and don't waste my time.
-I was only trying to help. Then you got defensive for some reason. Remember, you were the one that chose to share this here.
  • #5,009
  • Nov 2, 2021 11:30pm Nov 2, 2021 11:30pm
Quoting Nsak3y
{quote}-I was only trying to help. Then you got defensive for some reason. Remember, you were the one that chose to share this here.
And so what? What shall we discuss here? Can anyone decide what will be the agenda?
I think what I brought here is very important.
Follow your guts, if you want to lose your money...
  • #5,010
  • Nov 2, 2021 11:52pm Nov 2, 2021 11:52pm
Quoting JotaP
{quote} And so what? What shall we discuss here? Can anyone decide what will be the agenda? I think what I brought here is very important.
was probably important in 1 post to mention, maybe link out the E8's thread where it would be the right place you should actually try to solve this issue.
after all, there are a few voices (rightfully) saying they don't want here direct messaging from those prop firms, yet then how would you expect that some asks direct questions of why a pair is included or not, or why a refund has some fees deducted.
after all, there is particular direct thread to that...

that said, some about PP:

Attached Image (click to enlarge)
Click to Enlarge Name: d50513da07f388607d3a011c4f03b3e0.png Size: 670 KB

probably up to a debate, but your "free" paying/buying for XYZ $ has a charge for the seller....then refunding, somewhat would be fair they arent the one eating that cost fully. in a sense E8 Dylan was right one point, there is a free trial, that you ignored to use to check out some functions. traders are different, for one may be a big fuss about to have AUDCAD as a pair to trade, others cant give a ...second thought about that pair.
fwiw, you could do your due diligence, and all honesty, paying 15$ for the lack of it should be a good lesson thought at a fair cost!
most likely going forward you wont make the same mistake again?

ps. sorry if the above hurt your feelings. not the intention. just offering a fair, unbiased view, not clouded with the stress you had to suffer due this significant loss, that i feel sorry about.
there is always, always another trade!!
  • #5,011
  • Nov 3, 2021 12:12am Nov 3, 2021 12:12am
Quoting profitfarmer
{quote} was probably important in 1 post to mention, maybe link out the E8's thread where it would be the right place you should actually try to solve this issue. after all, there are a few voices (rightfully) saying they don't want here direct messaging from those prop firms, yet then how would you expect that some asks direct questions of why a pair is included or not, or why a refund has some fees deducted. after all, there is particular direct thread to that... that said, some about PP: {image} probably up to a debate, but your "free" paying/buying...
Someone may be selling something within ForexFactory and don't be a Commercial Member. It is not a fatalism, the FF Administration allows that when the product is not being spammed around.
But when the FF Administration demotes to Commercial Status someone that we don't even know what is selling it is really a concern.
You can't hurt my feelings because I know who you are.
Follow your guts, if you want to lose your money...
  • #5,012
  • Nov 3, 2021 12:39am Nov 3, 2021 12:39am
Quoting JotaP
{quote} And so what? What shall we discuss here? Can anyone decide what will be the agenda? I think what I brought here is very important.
I think you've been caught out by Paypal and not the prop firm I'm afraid. You've raised a good point that folks need to be aware of though and that is international currency conversions (heck isn't that what are supposed to be specialised at anyway?).

I get ripped off everytime my UK bank sends or recieves USD and GBP they don't even list the % charge, just hit me with it! If I could make a spread like that every day, I'd buy an island and several mermaids..

A vendor/supplier could never refund me this because they don't know what the bank conversion will be, it's not their service..
  • #5,013
  • Edited 1:15am Nov 3, 2021 12:42am | Edited 1:15am
Quoting Koop
Haha you guys are referring to commercial members like they're another specie of humans. We're generalizing a bit too much. We should be talking about the prop firm related Com. Members like QAnonAndy, Dylan E8 and the MentalFX guy, the ones with an obvious or hidden agenda of promoting a specific prop firm. There are Com members who have contributed significantly towards the purpose and growth of the thread without any bias and have kept all personal commercial motives out of it, e.g Enofx and ProfitFarmer. Shall the hammer of judgement smite them...
And is this thread not in the Commercial Section as well?

My view is if they what to jump into the lions den, all the better for transparancy and engagement, but not to discuss specific customer service issues. It'd end up like a Discord somewhere else..
  • #5,014
  • Nov 3, 2021 1:18am Nov 3, 2021 1:18am
Quoting Fagin
{quote} I think you've been caught out by Paypal and not the prop firm I'm afraid. You've raised a good point that folks need to be aware of though and that is international currency conversions (heck isn't that what are supposed to be specialised at anyway?). I get ripped off everytime my UK bank sends or recieves USD and GBP they don't even list the % charge, just hit me with it! If I could make a spread like that every day, I'd buy an island and several mermaids.. A vendor/supplier could never refund me this because they don't know what the bank...
I have not been caught by PayPal on this case. I am caught by PayPal with currency exchange rates, as you mentioned too, but was not the case here. Everybody knows that Paypal sucks, unfortunately the alternatives to PayPal are not great as well.
Follow your guts, if you want to lose your money...
  • #5,015
  • Nov 3, 2021 1:46am Nov 3, 2021 1:46am
Just want to say that personally for me (i dont know about anyone else) I dont mind guys like DylanE8 coming in here and throwing their neck on the chopping block to address an issue, because if they can come out on top with a solid argument then that helps enforce our trust in the firm, and therefore the thread has done its job. If they didnt come in here to address issues then we would all just be venting issues but making no progress which is pointless.

The way I see it, and the way I see any any argument/debate, is about each party displaying their facts and calculations to provide an outcome.

This is the progress with the debate as I see it.

1. DylanE8 responded to Jotas questions about Paypal and AUDCAD with some facts that did seem a bit blurry and unclear but it was a counter none the less. DylanE8 -10 points Jota - 0 points.

2. Jota then responded to DylanE8 with a comprehensive defence regarding the paypal transactions which included calculations and evidence which shows that DylanE8 was incorrect in his statement.

Jota also responded to the AUDCAD issue with a well explained question that we have yet to have an reason/answer for by DylanE8.
DylanE8 - 10 points Jota - 20 points.

So Im not picking either side here but Jota seems to be on top at the moment based on the evidence shown.

Personally I find it a wee bit suspicious that DylanE8 has not responded to Jota's counter promptly and am tempted to take another 5 points from him, based on the fact that he was active in the forum long after the counter was put down.

If we can be objective in this way then no one needs preferential treatment for either being a prop firm representative or a trader and we can simply base it on facts and evidence. We can then get objective conclusions, then the thread has done its job.
  • #5,016
  • Nov 3, 2021 1:48am Nov 3, 2021 1:48am
Quoting JotaP
{quote} Someone may be selling something within ForexFactory and don't be a Commercial Member. It is not a fatalism, the FF Administration allows that when the product is not being spammed around. But when the FF Administration demotes to Commercial Status someone that we don't even know what is selling it is really a concern. You can't hurt my feelings because I know who you are.
good that you arent hurt.
the rest, i cant place what you are trying to tell, but anyhow besides the original point.
there is always, always another trade!!
  • #5,017
  • Nov 3, 2021 2:09am Nov 3, 2021 2:09am
Quoting Fagin
{quote} And is this thread not in the Commercial Section as well? My view is if they what to jump into the lions den, all the better for transparancy and engagement, but not to discuss specific customer service issues. It'd end up like a Discord somewhere else..
I didn't brought specific customer issues. What I brought is relevant to everybody, I presume. Everybody will see them, although not everybody will attribute the same value to them.

Specific customer issues are "waiting to be paid", "have not received by login credentials", etc. Specific customer issues is what usually I see here, so people may be surprised.
Follow your guts, if you want to lose your money...
  • #5,018
  • Nov 3, 2021 3:29am Nov 3, 2021 3:29am
From my point of view, banning commercial members not the way to go . this thread seems to be full of BS spotters, they get a hard time coming here anyway. But yeah dont want to see back and forth on small support issues, take into the DM's. should not use this thread as moaning zone, raise awarness yes! but keep going on with no resolving of issue doesnt help anyone.
It's in fear when people show what they truly value.
  • #5,019
  • Nov 3, 2021 4:28am Nov 3, 2021 4:28am
Quoting Vitore
{quote} The Verification phase formally completed and checked on the FTMO client zone. Let's see how quickly FTMO will process the necessary paperwork for the funded account assignment.
Ok. So here we go with a fist problem in the way

Despite my verification was marked complete and I was issued a certificate of successful completion, I received an email today that FTMO does not accept my trades for using "practices that are incompatible with serious and reasonable trading styles and rather exploit inefficiencies or technical/execution nuances or differences"

My trades can be verified on myfxbook. All of them were manual trades, 100% legitimate, lasting for several hours each, based on my TA and PA, and easy to reproduce on the real market. No arbitrage, no quick scalping, no attempts to exploit any demo account inefficiency. A slightly higher volume but nothing extraordinary. So I don't know. It smells like Jessica to me...

I appreciate your view on my trades and your opinion - would you consider my trades illegitimate?

P.S. on myfxbook 1 pip = 1 point actually, so 1 pip move means 1 USD price change
Money is made by sitting, not trading
  • #5,020
  • Nov 3, 2021 4:42am Nov 3, 2021 4:42am
Quoting Vitore
{quote} Ok. So here we go with a fist problem in the way Despite my verification was marked complete and I was issued a certificate of successful completion, I received an email today that FTMO does not accept my trades for using "practices that are incompatible with serious and reasonable trading styles and rather exploit inefficiencies or technical/execution nuances or differences" My trades can be verified on myfxbook. All of them were manual trades, 100% legitimate,...
This is a very weird one.

If you wouldn't mind, could you post the exact content of the mail they sent you? Or a screenshot or something.
Don't bother if what you typed is basically all of it.

Trades seem to have lasted several hours. I don't know what serious and reasonable trading means in this case.

Lol maybe passing challenges with one YOLO trade is going to gradually become an issue.
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