Hi, I'm hoping a knowledgeable person can advise me on this. All my MT4 platforms cannot open new charts.
When I try open any new chart I get the error message C:/Program Files/MT4/profiles/Profile Name/chart07.chr was not found. The platform is meant to create the new file chart07.chr but it doesn't.
When I create a new profile name, that new profile is not saved in the Program Files MT4 folder. When I close and reopen the platform, the newly created profile is not available to be selected (doesn't show up on the list of profiles).
I am experiencing this problem across all my MT4 platforms from multiple brokers.
I have tried seeking assistance from my brokers but they are clueless about this. All they say is I should install a new platform. The thing is. I installed a new platform a few days ago, but that platform is also now unable to open new charts and gives the same error message.
I have tried closing and reopening the platforms and have rebooted my PC - didn't help.
For some reason the MT4 platforms can't create or access the necessary file to create a new chart.
Could someone in the know please help with this?!
When I try open any new chart I get the error message C:/Program Files/MT4/profiles/Profile Name/chart07.chr was not found. The platform is meant to create the new file chart07.chr but it doesn't.
When I create a new profile name, that new profile is not saved in the Program Files MT4 folder. When I close and reopen the platform, the newly created profile is not available to be selected (doesn't show up on the list of profiles).
I am experiencing this problem across all my MT4 platforms from multiple brokers.
I have tried seeking assistance from my brokers but they are clueless about this. All they say is I should install a new platform. The thing is. I installed a new platform a few days ago, but that platform is also now unable to open new charts and gives the same error message.
I have tried closing and reopening the platforms and have rebooted my PC - didn't help.
For some reason the MT4 platforms can't create or access the necessary file to create a new chart.
Could someone in the know please help with this?!
Jud