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  • #1,621
  • Aug 6, 2019 7:30am Aug 6, 2019 7:30am
Quoting MoreYummy
{quote} do they charge fee using skrill as withdrawal method?
Dear MoreYummy,

We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.

This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 200 USD (or equivalent denomination).

Kind regards,
  • #1,622
  • Aug 6, 2019 11:58am Aug 6, 2019 11:58am
Quoting XM
{quote} Dear MoreYummy, We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you. This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 200 USD (or equivalent denomination). Kind regards,
dear xm, perhaps feedback to upper management the idea of accepting corporate/institutional clients?
given that in today's saturated brokerage industry. even corporate and prop firms need to mitigate custodian risk by using multiple brokerages.
  • #1,623
  • Aug 9, 2019 1:23am Aug 9, 2019 1:23am
Quoting Bicarus
{quote} dear xm, perhaps feedback to upper management the idea of accepting corporate/institutional clients? given that in today's saturated brokerage industry. even corporate and prop firms need to mitigate custodian risk by using multiple brokerages.
Dear Bicarus,

Thank you for providing this valuable feedback.

The company is always looking for opportunities to develop its business and we may consider your suggestion in the future.

Kind regards,
  • #1,624
  • Aug 12, 2019 5:41am Aug 12, 2019 5:41am
no skrill anymore in xm au?
  • #1,625
  • Aug 13, 2019 2:23am Aug 13, 2019 2:23am
Quoting f0nteide
no skrill anymore in xm au?
do not know, here we can use skrill, not XM AU, we use XM Belize
Forex, my love!
  • #1,626
  • Aug 19, 2019 1:00am Aug 19, 2019 1:00am
XM,

Hello
i sent some information, pls check it out.
If You try Destiny'll try...
  • #1,627
  • Aug 19, 2019 2:50am Aug 19, 2019 2:50am
Quoting f0nteide
no skrill anymore in xm au?
Dear f0nteide,

Please note that Skrill might not be available in your country. However, you can fund your trading account using one of other multiple deposit/withdrawal methods that are available in your country.

Kind regards,
  • #1,628
  • Aug 19, 2019 4:57am Aug 19, 2019 4:57am
According to their FAQ it seems Skrill/Moneybookers is available only for CYPRUS account??? https://photoshar.in/xm-faq-moneybookers
  • #1,629
  • Aug 19, 2019 7:28am Aug 19, 2019 7:28am
Quoting XM
{quote} Dear f0nteide, Please note that Skrill might not be available in your country. However, you can fund your trading account using one of other multiple deposit/withdrawal methods that are available in your country. Kind regards,
Muchbetter wallet sounds like a scam to me, so i just take my money and i'm out of XM.
Was nice to trade with you guys, see ya!
  • #1,630
  • Aug 19, 2019 9:11pm Aug 19, 2019 9:11pm
Quoting XM
{quote} Dear f0nteide, Please note that Skrill might not be available in your country. However, you can fund your trading account using one of other multiple deposit/withdrawal methods that are available in your country. Kind regards,
Please check your private message XM, it's about my withdrawal problem...
If You try Destiny'll try...
  • #1,631
  • Aug 20, 2019 6:59am Aug 20, 2019 6:59am
Quoting ochiroo20
{quote} Please check your private message XM, it's about my withdrawal problem...
Dear ochiroo20,

I have just replied to your Private Message.

Kind regards,
  • #1,632
  • Edited 9:32am Aug 23, 2019 6:55am | Edited 9:32am
Hello,

Can I know why when we putting a trade XM needs min stop loss .For ex. GBPNZD it was about 36 pips+spread. When I inquired this with their chat guys, they said it's as per management decision.

Suranga
Focus, Patience, Discipline, Determination and Perseverance
  • #1,633
  • Aug 27, 2019 7:19am Aug 27, 2019 7:19am
Quoting Suran
Hello, Can I know why when we putting a trade XM needs min stop loss .For ex. GBPNZD it was about 36 pips+spread. When I inquired this with their chat guys, they said it's as per management decision. Suranga
Dear Suran,

This was indeed XM's decision to have such limits when it comes to setting Stop Losses.

Please note that have such limits is industries standard that have certain logic behind it. Obviously, I cannot speak for the whole financial industry and about the other companies, but I can explain the logic that XM used when implementing such limits.

This is being done to actually be able to execute an order without it being immediately (with milliseconds) closed at Stop Loss. In other words, this gives an opportunity for an order to be executed and to be able to tolerate small market moves.

Kind regards,
  • #1,634
  • Aug 27, 2019 8:33am Aug 27, 2019 8:33am
Quoting XM
{quote} Dear Suran, This was indeed XM's decision to have such limits when it comes to setting Stop Losses. Please note that have such limits is industries standard that have certain logic behind it. Obviously, I cannot speak for the whole financial industry and about the other companies, but I can explain the logic that XM used when implementing such limits. This is being done to actually be able to execute an order without it being immediately (with milliseconds) closed at Stop Loss. In other words, this gives an opportunity for an order to be...

Thanks for your reply.

However, my view differs from yours. I am not in to scalping so it is not effecting much for me. Its just that I need to be cautious of funding my account for full amount.

Suranga
Focus, Patience, Discipline, Determination and Perseverance
  • #1,635
  • Oct 5, 2019 2:59am Oct 5, 2019 2:59am
Hi XM,

I just get my account being suspended and received an email asking to withdraw all the fund i have. Its stated i have made an "arbitrage activity".

First of all i did not realize its prohibited cause i have done it on other broker before and no issue with it. I am also not aware that it was arbitrage activity. (I sell and then buy an currency pair then close another one within a minute.) Please let me know why i get banned cause i really have no idea (i am still new to forex) what have i done wrong. I can provide my XM ID if necessary cause i am happy to trade with XM before this incident.
  • #1,636
  • Oct 8, 2019 12:26am Oct 8, 2019 12:26am
Quoting Halle5388
Hi XM, I just get my account being suspended and received an email asking to withdraw all the fund i have. Its stated i have made an "arbitrage activity". First of all i did not realize its prohibited cause i have done it on other broker before and no issue with it. I am also not aware that it was arbitrage activity. (I sell and then buy an currency pair then close another one within a minute.) Please let me know why i get banned cause i really have no idea (i am still new to forex) what have i done wrong. I can provide my XM ID if necessary cause...
Hi Halle5388,

Can you provide me your account number. I will investigate your case and get back to you.

Thanks,
  • #1,637
  • Nov 20, 2019 9:47am Nov 20, 2019 9:47am
Quoting XM
{quote} Dear ruben-trader, It seems that the market was close when you were attempting to place orders. However, in order for XM to fully investigate the problem you had, I kindly ask you to send complete log files to [email protected] ("[email protected]") or to your Personal Account Manager. Kind regards,
Well, I have to disagree with you.
As everybody knows, forex market is open 24h, 5 days per week.

But ok, nevermind...

I closed my account with XM and moved to FxPro.
  • #1,638
  • Nov 27, 2019 7:42am Nov 27, 2019 7:42am
I am using XM since 5 years and not have a single problem in deposit or withdrawal . you just remind one thing.. XM doesn't accept third party deposit/withdraw. i see most of the traders are crying about their withdraw. I am 100% sure they are trying to use third party method for withdrawal .. pls be sure that your deposit and withdrawal method must be same... Thank you
chandni
  • #1,639
  • Dec 2, 2019 4:39am Dec 2, 2019 4:39am
Hi.. am from indonesia, in this part https://www.forexfactory.com/brokers.php i see XM only have two regulators, ASIC & CySEC is thats right?
  • #1,640
  • Dec 9, 2019 3:13pm Dec 9, 2019 3:13pm
Quoting ac3w
Hi.. am from indonesia, in this part https://www.forexfactory.com/brokers.php i see XM only have two regulators, ASIC & CySEC is thats right?
Check out here. They have other options.
https://www.xm-broker.com/regulation
If in doubt, paddle out!
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