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  • #9,781
  • Jan 3, 2017 6:25pm Jan 3, 2017 6:25pm
Quoting Jason Rogers
{quote} Is your real account a Standard account or a Mini account? I can set you up with the appropriate demo account with matching spreads on the MT4 charts. Our demos expire after 30 days of inactivity, but if you use them, they will remain active. {quote} It's my pleasure and I'm sure others found your questions helpful as well.
Hi Jason.

I have both types of real accounts(standard and mini). Since the MT4 demo account would be for mostly charting purposes, I guess it really doesn't matter where the demo account would be set up or whether it was EUR or GBP. I'll trust your recommendation.

Once again, thanks for your help.

1greyfox
  • #9,782
  • Jan 3, 2017 8:45pm Jan 3, 2017 8:45pm
hello Jason Rogers.
i presently reside in USA, but not a citizen and don't have work permit. Is it against the American law if I trade live from here, because I intend trading with your Broker as soon as possible. Thanks.
  • #9,783
  • Jan 4, 2017 7:31am Jan 4, 2017 7:31am
Quoting Jason Rogers
{quote} Hi Ngson, What time did you take those screenshots on your Trading Station Mobile app? If it was when trading was closed for the New Year's holiday weekend, it's possible the rollover values you saw were placeholders which would have no impact on your open positions. Below are the rollover rates I see currently on my Trading Station Desktop platform. These are the amounts you will earn or pay for open positions in these pairs at 5pm New York Time. Positions closed before 5pm New York Time do not earn or pay rollover interest. {image}
I can confirm that for a 10k position, I paid $2.1 on gbpjpy pair as of yesterday. I took and uploaded those pictures about the same time with posting the post. Not sure why the mobile app can't display correct roll-over rates, it's only creating negative vibe
  • #9,784
  • Edited 1:21pm Jan 4, 2017 11:38am | Edited 1:21pm
Quoting 1greyfox
{quote} Hi Jason. I have both types of real accounts(standard and mini). Since the MT4 demo account would be for mostly charting purposes, I guess it really doesn't matter where the demo account would be set up or whether it was EUR or GBP. I'll trust your recommendation. Once again, thanks for your help. 1greyfox
It's my pleasure. Please send me a PM referencing your email address and I'll set you up with a Standard demo. The charts and will reflect our NDD prices, and you will be able to use the login details on both MT4 and Trading Station. Note that MT4 daily charts for this demo will display with a midnight GMT Close, while Trading Station daily charts will display with a 5pm New York Close.
  • #9,785
  • Jan 4, 2017 12:52pm Jan 4, 2017 12:52pm
Quoting Jason Rogers
{quote} It's my pleasure. Please send me a PM referencing your email address and I'll set you up with a Standard demo. The charts and will reflect our NDD prices, and you will be able to use the login details on both MT4 and Trading Station. Note MT4 daily charts for this demo will display with midnight GMT Cose, while Trading Station daily charts will display with a 5pm New York Close.
Good afternoon Jason.

I just sent you a PM with my e-mail address and look forward to getting the log in information.

Thanks for your patience and help in getting me on track.

1greyfox
  • #9,786
  • Jan 4, 2017 2:01pm Jan 4, 2017 2:01pm
Quoting 1greyfox
{quote} Good afternoon Jason. I just sent you a PM with my e-mail address and look forward to getting the log in information. Thanks for your patience and help in getting me on track. 1greyfox
It's no trouble. I've responded to your PM with the new demo login details.
  • #9,787
  • Edited Jan 5, 2017 10:32am Jan 4, 2017 2:11pm | Edited Jan 5, 2017 10:32am
Quoting chuckzoid
hello Jason Rogers. i presently reside in USA, but not a citizen and don't have work permit. Is it against the American law if I trade live from here, because I intend trading with your Broker as soon as possible. Thanks.
Welcome to the forum, Chuckzoid

In order to open a trading account with FXCM, your application must include proof of your identity and permanent residence. If you are in the US temporarily (for example, as a student) and your permanent residence is in another country, then you should write your permanent address on your account application. Where is your permanent residence? Since FXCM has trading entities around the world, I can provide you with the appropriate application for your country.
  • #9,788
  • Jan 4, 2017 2:14pm Jan 4, 2017 2:14pm
Quoting ngson99
{quote} I can confirm that for a 10k position, I paid $2.1 on gbpjpy pair as of yesterday. I took and uploaded those pictures about the same time with posting the post. Not sure why the mobile app can't display correct roll-over rates, it's only creating negative vibe
The rollover amounts on my Trading Station Mobile app match the correct rollover amounts I see on Trading Station Desktop and Trading Station Web. Can you confirm whether or not you still see a discrepancy? If so, you may need to uninstall and reinstall Trading Station Mobile from your smartphone or tablet.
  • #9,789
  • Jan 7, 2017 1:52pm Jan 7, 2017 1:52pm
Quoting Jason Rogers
{quote} Welcome to the forum, Chuckzoid In order to open a trading account with FXCM, your application must include proof of your identity and permanent residence. If you are in the US temporarily (for example, as a student) and your permanent residence is in another country, then you should write your permanent address on your account application. Where is your permanent residence? Since FXCM has trading entities around the world, I can provide you with the appropriate application for your country.
My permanent residence is Nigeria, but will be trading from USA.
  • #9,790
  • Jan 8, 2017 5:20am Jan 8, 2017 5:20am
Hi
Can you explain how I can connect my account to Ptmc platform.I very like their software from Protrader and I know you support their platform.When I try to connect I got some errors and access denied.I want buy licence from them but I want make sure everything is working.
  • #9,791
  • Jan 9, 2017 1:03pm Jan 9, 2017 1:03pm
Quoting chuckzoid
{quote} My permanent residence is Nigeria, but will be trading from USA.
In that case, you can use your address in Nigeria to apply for an FXCM US trading account.
  • #9,792
  • Jan 9, 2017 1:10pm Jan 9, 2017 1:10pm
Quoting krukrafal
Hi Can you explain how I can connect my account to Ptmc platform.I very like their software from Protrader and I know you support their platform.When I try to connect I got some errors and access denied.I want buy licence from them but I want make sure everything is working.
Hi Krukrafal,

Unfortunately, I'm not experienced with that particular platform. I checked their website and you should be able to link PTMC to your FXCM account. However, you will need to contact Protrader support directly for help on how to set up that connection.
  • #9,793
  • Jan 10, 2017 9:31am Jan 10, 2017 9:31am
Hi Jason!
Is it possible to create a USD Standard demo account with same spread on marketwatch and charts? I have created my demo account here https://www.fxcm.com/uk/forex-trading-demo/, use USDDemo02, same spread as my live standard account on marketwatch but not on charts (guess its miniaccount spread on charts)
I no I have asked this questin before.....than it whas not possible bit is it possible now?
Best wishes
  • #9,794
  • Jan 10, 2017 3:33pm Jan 10, 2017 3:33pm
Quoting Elovv
Hi Jason! Is it possible to create a USD Standard demo account with same spread on marketwatch and charts? I have created my demo account here https://www.fxcm.com/uk/forex-trading-demo/, use USDDemo02, same spread as my live standard account on marketwatch but not on charts (guess its miniaccount spread on charts) I no I have asked this questin before.....than it whas not possible bit is it possible now? Best wishes
Hi Elovv,

Currently, all our USD MT4 demo servers have charts set to reflect our Mini account pricing. I will let you know if that changes. For now, to view our Standard account pricing on an MT4 demo, you will need to set up an account on our Euro MT4 demo server: FXCM-EURDemo01.
  • #9,795
  • Jan 10, 2017 3:40pm Jan 10, 2017 3:40pm
Thanks!
One more...do You offer swapfree account? If so...what the difference with my UK Standard accounr except there is no swap? Other fees, spread or commission?
Regards
  • #9,796
  • Edited 4:44pm Jan 10, 2017 4:29pm | Edited 4:44pm
Quoting Elovv
Thanks! One more...do You offer swapfree account? If so...what the difference with my UK Standard accounr except there is no swap? Other fees, spread or commission? Regards
Yes, we do offer swap free accounts. The difference is there will be a fixed cost in the form of a commission markup added to your transactions in place of the interest once FXCM approves your new account type. If you send me a private message with your contact details, I can send you the application form.
  • #9,797
  • Jan 11, 2017 4:36pm Jan 11, 2017 4:36pm
I will compare the swap free account with my standardaccount.
Can I have a swap free UK account that allows hedging?
How much is the fixed cost?
I will compare costs for my trading style where I often hold my position several days.
  • #9,798
  • Jan 11, 2017 6:01pm Jan 11, 2017 6:01pm
Quoting Elovv
I will compare the swap free account with my standardaccount. Can I have a swap free UK account that allows hedging? How much is the fixed cost? I will compare costs for my trading style where I often hold my position several days.
Hedging is the default setting for all FXCM UK accounts including those set up as swap free. If you send me a PM with your email address, I can send you a copy of the application which includes info on how the additional commission works in place of the rollover interest.
  • #9,799
  • Jan 12, 2017 10:29am Jan 12, 2017 10:29am
Quoting Jason Rogers
{quote} Welcome to the forum, Siva While FXCM is investigating the possibility of offering MT5 in the future, MT4 is the only MetaTrader platform we support at this time.
Glad to see that there is a possibility to use MT5 in the future.
I Hope it's in a near future.
  • #9,800
  • Jan 12, 2017 10:07pm Jan 12, 2017 10:07pm
Does FXCM allow its MT4 to work with external trade copier services? If it does, what do I have to provide to the service? Just my account number? Or do I also have to provide the "server" details as well? Do I need to check any boxes in my MT4 platform to allow my account to take trades from a external copier service?
Thanks Jason.
I love forex. One day it will love me back.
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