The recent article in the FT highlights the need for better client protection and regulation in the spreadbetting space. Most people recently have been affected by the EURCHF situation in Jan2015, leading to huge negative balances. If you have been affected, or have been affected on things like asymmetric slippage (i.e broker gives you negative slippage but not positive) and any other areas for concern....complain to the FCA
Whilst their investigations are ongoing, we can highlight the key issues facing us.
FCA Contact details
Call us on 0800 111 6768 (freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad. We are open Monday to Friday, 8am-6pm, and Saturday 9am-1pm.
or email :
[email protected]
Additionally:
1) Make sure you have complained to your spreadbetting provider
2) Make sure you have filed a complaint with the Financial Ombudsman Service
Whilst their investigations are ongoing, we can highlight the key issues facing us.
FCA Contact details
Call us on 0800 111 6768 (freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad. We are open Monday to Friday, 8am-6pm, and Saturday 9am-1pm.
or email :
[email protected]
Additionally:
1) Make sure you have complained to your spreadbetting provider
2) Make sure you have filed a complaint with the Financial Ombudsman Service