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OctaFX official representative

  • #421
  • Feb 28, 2017 5:58am Feb 28, 2017 5:58am
Quoting metrojala
Is it possible for Indonesian citizen to open a trading account under Octa UK licence?

Dear metrojala,

At this moment it is not possible to open accounts at octafx.co.uk. We are sorry for this inconvenience but we are working really hard on this issue, so, stay tuned to our latest announcements!

Best regards,
OctaFX Rep.
  • #422
  • Feb 28, 2017 1:26pm Feb 28, 2017 1:26pm
Quoting OctaFX.Rep
{quote} Dear meyoik, OctaFX UK Limited has no relation to features and options provided by Octa Markets Incorporated. At this moment it is not possible to open accounts at octafx.co.uk. Swap free accounts are regulated by rules specified at octafx.com Best regards, OctaFX Rep.
Are swap free accounts available to ALL traders, or not?
  • #423
  • Feb 28, 2017 7:30pm Feb 28, 2017 7:30pm
Quoting OctaFX.Rep
{quote} Dear krumpy, We have several liquidity providers. We are not allowed to disclose all the names, but here is one of them that we can share: LMAX. We dont internalise the orders, but send them to liquidity providers, acting as an intermediary between their client and the real market.
So why do you have an issue with particular style of trading? True ECN should not care how the trader is profiting if we are both making money.
  • #424
  • Mar 1, 2017 6:27am Mar 1, 2017 6:27am
Quoting meyoik
{quote} Are swap free accounts available to ALL traders, or not?

Yes, swap free accounts are available to all traders.

Best regards,
OctaFX Rep.
  • #425
  • Mar 1, 2017 11:57am Mar 1, 2017 11:57am
Quoting OctaFX.Rep
{quote} Yes, swap free accounts are available to all traders. Best regards, OctaFX Rep.
Well this is very interesting, actually it sounds GREAT!!! I don't mean to sound skeptical, but can you please:

1) Explain how you can do this? How do you deal with the SWAP costs then?

2) Sorry to ask this, but before I get too enthusiastic I have to know.....how do I know you are not going to find some creative ways to compensate for this....? Widening spreads.....?......Mysterious slippage?.....creative requotes?

Please note, I am genuinely interested so I am not trying to be a wiseass, I just want to understand how this works.

Thanks OctaFx
The Pips man cometh
  • #426
  • Mar 2, 2017 6:38am Mar 2, 2017 6:38am
Quoting IcePips
{quote} Well this is very interesting, actually it sounds GREAT!!! I don't mean to sound skeptical, but can you please: 1) Explain how you can do this? How do you deal with the SWAP costs then? 2) Sorry to ask this, but before I get too enthusiastic I have to know.....how do I know you are not going to find some creative ways to compensate for this....? Widening spreads.....?......Mysterious slippage?.....creative requotes? Please note, I am genuinely interested so I am not trying to be a wiseass, I just want to understand how this works. Thanks...

Dear IcePips,

If you would like to open MT4 Micro account, please check "Swap free" upon registration. Keep in mind that we charge a fixed fee for using swap-fee MT4 account, which is calculated as follows:
Commission = pip price * swap value of the currency pair.
This commission is not an interest and depends on the direction of your positions. To calculate the fees, please follow the link.
Our MT5 Pro accounts are swap free by default. However, note that a certain fee is applied when you keep a position open for more than 3 days. You can find the full list of these fees on our Spreads and Conditions page. No swap is charged on cTrader ECN accounts as well, but a weekly rollover is applied to the positions you keep open from Friday to Monday. Weekly rollover rates are listed here.

Best regards,
OctaFX Rep.
  • #427
  • Mar 3, 2017 5:55am Mar 3, 2017 5:55am
OCTAFX TRADING CONDITIONS PROVED TO BE THE BEST IN YEAR 2016!
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In 2016 OctaFX offered a suite of new and enhanced trading conditions and these were recognised as industry leading by FX Report magazine, whose expert analysts evaluate financial institutions globally. OctaFX has also been awarded Best STP Forex broker 2016 by Forex Report magazine, a title we have been awarded for two consecutive years now.

Feedback from clients reflects high levels of appreciation and engagement with our new trading conditions and these have been rapidly acclaimed by industry experts. Forex Report Awards are designed to celebrate the best providers of customer service, industry innovators, and those at the forefront of one of the worlds most competitive markets - all areas in which OctaFX has been recently recognised as a market leader.
To view our complete account offering click here.

OctaFX continues to deliver the ultimate trading environment available in todays market," commented an OctaFX spokesperson. "Our mission is to continuously improve and to meet the real-time, robust requirements that our traders demand so that they can fulfil their growth-income strategies. We are confident that traders won't be able to find a better online trading opportunity anywhere else.


Open an account with OctaFX now and enjoy the best trading conditions on the market!
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  • #428
  • Mar 7, 2017 6:36am Mar 7, 2017 6:36am
OCTAFX CELEBRATES FIFTH ANNIVERSARY AND FIVE YEARS OF SPECTACULAR GROWTH
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OctaFX, the forex broker renowned for offering the lowest spreads in the industry, celebrated its fifth anniversary this February and announced five years of consecutive growth. With more than 800,000 trading accounts and over 80 million trades served to date, OctaFX has continued to focus on enhancing its offering and customer service in a bid to provide the best trading experience in the industry, delighting current customers and attracting thousands of new ones every month.

Since the company launched in February 2012 it has provided personalised forex brokerage services to traders in over 100 countries and has experienced record year-on- year growth.

Every year has seen numerous enhancements in OctaFXs offering and engagement with its customers and 2016 was no exception. In addition to launching an entirely new visual web experience for OctaFXs users, 2016 saw the launch of OctaFXs new Pro Account providing commission-free trading of 44 instruments, even lower floating spreads and the ability to trade on the MT5 platform.

OctaFX also launched enhanced MT4 Micro and cTrader ECN accounts in 2016. OctaFXs new MT4 Micro account enables trading of 28 currency pairs, gold and silver with spreads starting from 0.4 pips, a minimal volume of 0.01 lot and 1:500 leverage. OctaFXs enhanced ECN account features raw spreads from 0.0 pips, competitive commissions and 40 currency pairs along with gold and silver and level II market depth liquidity.

OctaFX has developed a loyal customer base - as well as preferring to trade at OctaFX, customers experience higher confidence levels and trade more frequently and for longer periods on OctaFX than ever before.

OctaFX has received a sleuth of industry awards proving its industry-leading trading conditions, transparency and customer service. It was recognized by Forex Report for Best Trading Conditions 2016 and Best STP Broker 2016, by European CEO magazine as Best STP Broker 2015 and Most Transparent Broker 2016 and by Forex Awards.com as Best Forex Broker Europe in both 2015 and 2016.

We run annual satisfaction surveys with our customers worldwide and base our future product and service offering around direct customer feedback, said an OctaFX spokesperson. The result is a continuously evolving trading experience and happier traders. With our enhanced account offering we believe we have something to offer to every type of trader.
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  • #429
  • Mar 7, 2017 11:19am Mar 7, 2017 11:19am
Quoting OctaFX.Rep
OCTAFX CELEBRATES FIFTH ANNIVERSARY AND FIVE YEARS OF SPECTACULAR GROWTH {image} OctaFX, the forex broker renowned for offering the lowest spreads in the industry, celebrated its fifth anniversary this February and announced five years of consecutive growth. With more than 800,000 trading accounts and over 80 million trades served to date, OctaFX has continued to focus on enhancing its offering and customer service in a bid to provide the best trading experience in the industry, delighting current customers and attracting thousands of new ones every...
It’s great achievement and personally I too have been here for probably 3 years? I am not sure but it must be that way. In between, I have traded with several companies like Instaforex, freshforex and all such, but Octafx has been a premier partner for me. I have faced least issues during last 3 years. I congrats you guys for reaching 5 years and wish you more and hope that the service continues on similar levels!
  • #430
  • Mar 10, 2017 3:36am Mar 10, 2017 3:36am
TRADING SCHEDULE CHANGES DUE TO THE SUMMER TIME SHIFT 2017
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OctaFX would like to inform you of the changes in the trading schedule due to the summer time shift.

From March 12, 2017, the USA moves to summer time. European countries change to summer time 2 weeks later, March 26, 2017.

In this connection, we alter trading schedule on Fridays, March 17 and 24: trading on all instruments closes at 23:00 (EET, server time).

Trading on all metals (XAGUSD, XAUUSD, XPDUSD, XPTUSD), on XTIUSD, on US30, NAS100 and SPX500 will be open 00:00-23:00 (EET) from March 13 till March 24.

Trading on XBRUSD will be open 02:00-23:00 (EET) from March 13 till March 24.

Please, consider the fact that any open trades upon closure of trading hours will be rolled into the next day.

The schedule will return to normal on March, 27.

We would like to apologize for any inconvenience caused. Please, contact our Customers Support in case you have any questions. If any failures occur, please report immediately to [email protected]


Thank you for choosing OctaFX as your top-notch Forex Broker!
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  • #431
  • Mar 24, 2017 6:21am Mar 24, 2017 6:21am
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OctaFX: the best Islamic accounts in the industry!
Learn more about the unique offer designed exclusively for Muslim traders here!
  • #432
  • Mar 29, 2017 12:01am Mar 29, 2017 12:01am
Hello octafx representative,
i have live account with you.I tried to open position with you now and your platform opened my position of usd/jpy at 98.11 and closed at 124 in a flash.
Current price is 111.17.
You just put loss of $20000 in my account .Is this a technical glitch? I am attaching the screenshot .Please rectify error from your side and reiinstate my account balance.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: OctaFX1.png Size: 79 KB
Click to Enlarge Name: OctaFX.png Size: 75 KB
BEING PROFESSIONAL IS ALL ABOUT HOW YOU CONTROL FASTEST THING--UR MIND!
  • #433
  • Mar 29, 2017 1:06am Mar 29, 2017 1:06am
The lowest USD/JPY on 2017.03.29 is 111.000,Platform error i guest.
Let see how long it take to be solve.
  • #434
  • Mar 29, 2017 10:03pm Mar 29, 2017 10:03pm
Quoting Anup
Hello octafx representative, i have live account with you.I tried to open position with you now and your platform opened my position of usd/jpy at 98.11 and closed at 124 in a flash. Current price is 111.17. You just put loss of $20000 in my account .Is this a technical glitch? I am attaching the screenshot .Please rectify error from your side and reiinstate my account balance. {image} {image}
Issue is resolved .It was technical error from their side.
BEING PROFESSIONAL IS ALL ABOUT HOW YOU CONTROL FASTEST THING--UR MIND!
  • #435
  • Mar 29, 2017 10:53pm Mar 29, 2017 10:53pm
A prime example of fake trade placement on their side. Again be careful with this broker they wont pay out profitable trader.
  • #436
  • Mar 30, 2017 2:17am Mar 30, 2017 2:17am
Quoting Anup
{quote} Issue is resolved .It was technical error from their side.

Dear Anup,

Thank you for your patience, if you still have any problems or questions you can refer to our Customer Support service any time.

Best regards,
OctaFX Rep.
  • #437
  • Mar 31, 2017 10:24pm Mar 31, 2017 10:24pm
Octa can you please explain how you can fix a 20k loss but not pay out 3k in profit, if your trades are really executed?
  • #438
  • Apr 12, 2017 7:39am Apr 12, 2017 7:39am
EASTER 2017 TRADING SCHEDULE

OctaFX would like to inform you of the changes in the trading schedule during the Easter holiday period.

Thursday 13 April, trading on AUS200 is open from 02:50 until 17:00 EET. On Friday 14 and Monday 17 April, trading on a number of instruments is closed.

Please be aware of the changes in the trading schedule for the following instruments during the Easter holiday period:
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Click to Enlarge Name: CQA0TiK.png Size: 20 KB

Remember that any trades that are open at the time trading closes will be rolled into the next day.

You can talk to our Customer Support team 24 hours a day, 5 days a week.

If any failures occur, please report them immediately to [email protected]


Thanks for choosing OctaFX as your preferred forex broker!
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  • #439
  • Apr 20, 2017 4:50am Apr 20, 2017 4:50am
European CEO Awards Released: OctaFX Becomes Most Transparent Broker 2016
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OctaFX, the market-leading ECN/STP broker known for offering the lowest spreads in the industry, is pleased to announce that the company received the award for Most Transparent Broker 2016 from European CEO Magazine in Q1 2017.

OctaFX adds this industry award to its growing collection of accolades affirming its industry-leading trading conditions, transparency and customer service.

OctaFX boasts an increasingly loyal customer base, reflecting clients' trust in OctaFX to provide a reliable, convenient and secure service. OctaFX underpins its operating model with the belief that transparency creates a better trading environment, and 2016 Q4 results confirmed that customers are experiencing higher confidence levels and trading more frequently and for longer periods on OctaFX than ever before.

OctaFX promotes and delivers on transparency across the board, providing a comprehensive set of educational tools to enable all types of traders, whether beginners or more advanced, to get the most out of their trading experience.

European CEO Magazine is dedicated to recognising the most innovative and fair companies offering their services in the European market. Here is what their experts had to say about OctaFX: "With the use of modern technology, OctaFX has redefined the standards of forex trading, especially when it comes to providing clients in over 100 countries with clarity and convenience".

Click here to view the full range of OctaFX accounts and award-winning trading conditions.

"This award epitomises all that we are, here at OctaFX" said an OctaFX spokesperson. "Our aim is to give our clients the best possible opportunity to grow their wealth. For our customers, what matters most is how transparent trading terms can ensure that their trading experience is as successful as possible. Winning this award shows our dedication to being at the forefront of all trading conditions."
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  • #440
  • Apr 20, 2017 9:05pm Apr 20, 2017 9:05pm
OctaFX exploiting google keywords..

1. They aren't very transparent when you profit.
2. NOT true ECN! as my previous comment states they are yet to answer how a 20k loss can be amended but 3k profit can't be paid out. Hinting that trades are never really executed on the market.

beware of scam broker
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