Interbank FX.
Waited a very long time to execute and end a trade the other night. Called on the phone....never got an answer after waiting for 15 minutes to talk to a real person. Still trade was open and I couldn't get to it. Called them the next day. They were very arrogant as usual. They said they did have a problem. I said why would I put 50k in your account if I can't close a trade or get through to a real person? (They don't have a clue...my other account is large) They were again arrogant. No desire to be fair or helpful.
Don't be fooled by their spreads....their execution is now quick when the system works. Their customer service is the worst. If it's their fault....you lose sucker!
Waited a very long time to execute and end a trade the other night. Called on the phone....never got an answer after waiting for 15 minutes to talk to a real person. Still trade was open and I couldn't get to it. Called them the next day. They were very arrogant as usual. They said they did have a problem. I said why would I put 50k in your account if I can't close a trade or get through to a real person? (They don't have a clue...my other account is large) They were again arrogant. No desire to be fair or helpful.
Don't be fooled by their spreads....their execution is now quick when the system works. Their customer service is the worst. If it's their fault....you lose sucker!