Has anyone else run into this?
I took profit on a trade at 15:52 on Jan 11th 2010.
My TP point was at 1.4502.
I then noticed Loss at 03:59.
The broker's comment is ADJ-Trade-excep 0111.
I sent a WTF email to the broker and received this response:
Dear client,
Unfortunately today we experienced a spike in a number of out currency pairs due to a bad price feed from our liquidity providers. Therefore some of the price quotes you were seeing in your mt4 were illegitimate along with some of the profits that you may have received. For this reason we debited accounts that were affected and we apologize for any inconvenience.
Regards,
--------------------------
Has anyone else run into this?
Thanks!
I took profit on a trade at 15:52 on Jan 11th 2010.
My TP point was at 1.4502.
I then noticed Loss at 03:59.
The broker's comment is ADJ-Trade-excep 0111.
I sent a WTF email to the broker and received this response:
Dear client,
Unfortunately today we experienced a spike in a number of out currency pairs due to a bad price feed from our liquidity providers. Therefore some of the price quotes you were seeing in your mt4 were illegitimate along with some of the profits that you may have received. For this reason we debited accounts that were affected and we apologize for any inconvenience.
Regards,
--------------------------
Has anyone else run into this?
Thanks!