Our goal is to process all within the same day. Of course there can be exceptions if there are issues for whatever reason. If you have a specific example, feel free to message me directly with the details, and I'm happy to go over to my treasury ...

ThinkMarkets Discussion

Hi, I sincerely apologise for the slowness of the replies to these: This is possibly no longer relevant to you, but is certainly relevant to everyone else. Not knowing the specific details of your account I can't judge, but under normal conditions ...

ThinkMarkets Discussion

Hi, Thanks for the questions! We offer a NDD model. We have gone further than many other brokers and clearly outlined our Fair Execution Policy which should give you all the details you need: url . UK launch is coming soon - we're making sure we ...

ThinkMarkets Discussion

Hi Rod, No, we do not B book cTrader accounts. Many thanks.

ThinkMarkets Discussion

Hi Dreamwalker, We are currently hiring the core team for an official UK office operational launch in the next couple of months. We fully appreciate your concerns with regards to the issues, and we have built in new security measures to ensure we ...

ThinkMarkets Discussion

Just to clarify this and your question about webtrader: Webtrader is a different access point to the same server. The accounts are the same and they reside on the MT4 server, so if the trading server is offline, no orders can be placed from MT4, the ...

ThinkMarkets Discussion

Hi All, Just a quick update to inform you that any client that has contacted us with a trade enquiry stemming from the outage has been sorted out, and that no losses were incurred as a result of the outage. Obviously, we can all agree that we'd ...

ThinkMarkets Discussion

Hi All, To confirm, we experienced an outage across our network caused by a rather high scale DDoS attack (some lovely people out there...). Any trades impacted will of course be updated to the appropriate price as msood has pointed out above. ...

ThinkMarkets Discussion

In the last 24 hours, we have experienced extended server downtime as a result of a DDoS (Distributed Denial of Service) attack. This event impacted our MetaTrader 4 (MT4) servers and our website. Our engineers are implementing preventative measures ...

ThinkMarkets Discussion

Dear Traders ThinkForex sincerely apologise for the technical issues experienced. If any traders have been affected by these issues then please do send an e-mail to [email protected] Obviously we have taken a large volume of phone calls, live ...

ThinkMarkets Discussion

That's not a company, just a business name. The actual company is TF Global Markets (Aust) Pty Ltd, and we have a trading name of ThinkForex. I can see how it would be confusing, but it really is irrelevant. Feel free to go to that address though, ...

ThinkMarkets Discussion

I'm not sure exactly what register is giving that result above, but I can assure our business address and registered address is Level 11, 636 St Kilda Road, Melbourne. Without paying, I don't think you can see specifics, but you can see the locality ...

ThinkMarkets Discussion

Hi Guys, These are certainly some interesting posts and questions, and to be honest a lot of it makes no real sense to me. Firstly, about this comment: I was never the owner of GO Markets, nor did I ever have any equity in the company. I was a ...

ThinkMarkets Discussion

Hi chiyuy, Check out our website, www.thinkforex.com, for promotions and company news. New promotions will be offered at the beginning of September! ThinkForex Team

ThinkMarkets Discussion

Hi Forex Factory! We are excited to announce the launch of our new and improved website! The new website offers a responsive layout and easy-to-navigate functionality. We think everyone will love the new look and feel as much as we do. We hope you ...

ThinkMarkets Discussion