Shlomok, The MTXtreme platform does have a commission associated with its trades, which may be why you are experiencing that problem. Is this on a live or demo account? I can help you if you provide me with that information, along with your account ...

FXDD MTXtreme demo account

While we work to come to a constructive resolution regarding NFA Case No. 12-BCC-021, FXDD has reached an agreement in principle with the NFA to place US$3.3m in an escrow account in accordance with the NFA requirement. The escrow account should be ...

FXDirectDealer (FXDD) Discussion

Hi JP_s: We are continuing to work with the NFA to come to a constructive resolution. Beyond that, it is company policy not to comment on legal matters still pending. We will proactively inform you of any major developments with the NFA going ...

FXDirectDealer (FXDD) Discussion

As you may have seen, the NFA recently filed a “member responsibility action” against FXDD in regards to the company’s capital position. We wanted to let you know firsthand that FXDD's capital position is sound and customer funds are not and have ...

FXDirectDealer (FXDD) Discussion

Yes, FXDD plans to continue operating normally in the US. Thanks for being a part of our history and we hope you stay a part of our future.

FXDirectDealer (FXDD) Discussion

GSPajon, thanks for bringing this rumor to light. As a broker that has been operating in the US for 10 years now, we have grown quite comfortable in our 7 World Trade Center headquarters and don’t plan on transitioning out of the market that got us ...

FXDirectDealer (FXDD) Discussion

Has this deposit reached your account yet? If you provide me with your account number I can investigate this issue for you and investigate this deposit.

FXDirectDealer (FXDD) Discussion

All of your open trades with stop losses or take profits should have been honored. If you experienced any problems regarding your already open positions, please email [email protected] or contact our office at 212 791 3933 and we will investigate ...

FXDirectDealer (FXDD) Discussion

We apologize for any problems or trading disruptions you may have experienced this past week as a result of the disastrous weather conditions of Hurricane Sandy. From around 6:00am-7:00am (EST) on October 31st, we did experience a network ...

FXDirectDealer (FXDD) Discussion

Shrike, thanks for asking. We take these allegations from the NFA very seriously, and understand the severity of the situation and how it could be disconcerting for a trader. We are continuously working with the NFA to resolve this matter. Feel free ...

FXDirectDealer (FXDD) Discussion

SmallPaul, We did start a thread a few months ago called "Ask Bill Your Trading Questions", which you can find here: url In that thread, we took trading questions and answer them on YouTube. If you want to watch those videos, you can check them ...

FXDirectDealer (FXDD) Discussion

Forex5050, you asked, and Bill answered. Watch this video to get an idea of what things were like in the FX market when Bill first got involved: video

Ask Bill Your Trading Questions

Forex5050, thanks for the question. We'll have Bill with us shortly to share his experiences in the FX market over the years.

Ask Bill Your Trading Questions

Ha-Pattern, you asked and Bill answered. You can view his response to your question here: video

Ask Bill Your Trading Questions

Goat, you asked, and Bill answered. You can view his thoughts on that topic here: video

Ask Bill Your Trading Questions

Thanks DesertSky, this is a question we hear a lot of confusion about, so we are glad you gave us the opportunity to clear it up for you! You asked what the difference is between STP and ECN feeds? We brought in our Senior VP of Markets and ...

Ask Bill Your Trading Questions

DesertSky, we appreciate the question. You asked if there "are any regulations that forbid brokers from marking up ECN prices?" We had our Senior VP of Markets and Liquidity address that for you: video

Ask Bill Your Trading Questions

Jack Larkin, you asked "Where do you see the spot market in 5 years from a brokerage's point of view?" We brought in our Senior VP of Markets and Liquidity to answer it for you. video

Ask Bill Your Trading Questions

Those are great questions, and we will get you the answers you are looking for as quickly as possible. Thanks!

Ask Bill Your Trading Questions