Hi Carson, A new application should not be required to use MT4. I will reach out by private message to get your details and check with our operations team on getting it setup on MT4 instead. Jason

FXCM Discussion

Hi Carson, That's correct, you will need to get the NinjaTrader license separately from NinjaTrader in order to use the platform with the account you have setup with FXCM. They have various options from licensing on a recurring basis or buying a ...

FXCM Discussion

Hi rob, We typically see the invalid prices message when an invalid order type is being used to place a trade. For example, if trying to set a buy limit below the ask price. But I see you mentioned you were manually trying to close the order. Our ...

FXCM Discussion

Hi mfoste, I'm checking my charts and I'm not seeing missing data. Can you send me a screenshot of your chart? There was an issue last week causing missing data on some of the charts on Trading Station desktop, but it has been resolved. Try these ...

FXCM Discussion

Hi Josh, I believe you have to have a minimum number of posts in order to send private messages, but the moderators would be able to confirm. If you need to reach me directly for something related to an FXCM account my email is jrogers[at]fxcm.com ...

FXCM Discussion

Hi emmanuel, Happy new year! We didn't have any server migration over the holiday period that I am aware of so not sure why you would be experiencing this, but we can certainly help. Were you able to contact customer support to have them ...

FXCM Discussion

Hi Everyone, Please note the special holiday hours below for both trading and customer support for the Christmas and New Year holiday's. CFD holiday hours can be found here. Please be aware that during the holidays rollovers may be larger than ...

FXCM Discussion

Hi p.warrior, Saving the project is going to save the parameters you set when initially setting up the simulation and is not going to save the history or activity up to that point. When you re-open the saved project, it will re-start the simulation ...

FXCM Discussion

Hi FXCyborg, To be honest, this sounds like something completely made up with no credible information to back it up. Please don’t take offense, it’s just hard to give weight to an anonymous report with no additional information given. If you were ...

FXCM Discussion

Product Announcement - Three New CFDs Added FXCM announced today that we have added three new CFD products which you can now begin trading. Those products are WHEATF and CORNF, which have the wheat and corn futures as their underlying reference*, as ...

FXCM Discussion

Hi mod-x, There are no restrictions on placing stops and limits. You can place the order as close to the current market price as you want. Jason

FXCM Discussion

Hi lordadry, Yes, Skrill is an option for deposit and withdrawal in addition to credit/debit card, Union Pay, Neteller and bank wire. The various options and instructions can be found here url Jason Risk Warning: Losses can exceed deposits.

FXCM Discussion

Hi engweijie, to qualify for active trader you would need a minimum account equity of 25,000 and monthly notional volume of 50 million. Just one caveat, I notice your profile lists that you are trading from Singapore. We are unable to open an ...

FXCM Discussion

Hi pooh, Try the historical data downloader from the FXCM App Store url Jason

FXCM Discussion

Hello Winston, Welcome to the forum, and I'm happy to help. The new bank wire instructions you posted are for international bank wire deposits in US Dollars. Fieldpoint Private and Trust is the bank we work with in the United States to hold USD ...

FXCM Discussion

Hi Andy, Yes, we have this type of arrangement available, but it is not free. If you reach out to premiumdata[AT]fxcm.com the team can help with a quote. Jason

FXCM Discussion

Hi Johnno, The average Active Trader discount across our major pairs (EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, EUR/JPY, and GBP/JPY) is 62.4% . Here's where you can find more details on Active Trader pricing url and if you need more ...

FXCM Discussion

Hi Krypt0n1te, I received an update that the push notifications were rolled back for Android. If you're using Android and not receiving the alert, this would be why. We're working on a fix and I'll make an update once it is rolled out. Push ...

FXCM Discussion

Hi Krypt0n1te, Wanted to let you know that push notifications are now available for the Trading Station Mobile app. Here's a screenshot of where to find it after updating to the newest version. image

FXCM Discussion

Hi mfoste1, I know there were login issues for some demos and I see you are located in the United States, so you may have been impacted by this. If the issue is still occurring, please sign on to live chat and our tech support team can help ...

FXCM Discussion