Hi rockit, We would advise you to contact our support team directly for any issues or problems you may have experienced with our trading platform. Our team is always eager to help, and they will do their best to resolve your issue as quickly and ...

Tickmill

Dear Traders 2018 has been a great year for us and we have got so many achievements to be proud of. Take a look at our infographic to explore key metrics and developments that marked our success in the past year.

Tickmill

Hi Endo77, Please do not panic as our team will do their best to help you with this. I believe you are already in contact with our payment team who are handling your request as a priority. We remain at your disposal for anything else you may require. ...

Tickmill

Hi Endo77 Thank you for your message and your ongoing support To clarify, please note that we have emailed our Canadian clients twice regarding this issue. As the email states, clients need to close any open positions and withdraw any remaining ...

Tickmill

Hi everyone, We did indeed experience some outage on our demo service yesterday. The downtime was caused by an issue on our Demo Server’s hosting provider side. We apologize for any inconvenience that this may have caused and thank you for your ...

Tickmill

Hi rockit, Thanks for your message. As you can imagine, we will need more than a screenshot. Please forward the message you received to our support team directly. ([email protected]) Let me also reassure you that Tickmill clients' data are not ...

Tickmill

Dear rockit, Thank you for your comment. I can assure you that Tickmill has not been hacked, and we have not been notified of any other similar cases. As a regulated broker, we follow strict security protocols and our clients’ information is safe ...

Tickmill

Hi thisit, Thank you for your comment. We do not close any positions when your account reaches margin call level. If you would like to know more about the stop out level, please refer to the dedicated section on our FAQ page: url We remain at your ...

Tickmill

Hi Sampat, As our payments team has also informed you, after investigating with our bank, their suggestion was that you request from your bank to place a tracer on the funds. They have also informed you that we will cover any related fees as we have ...

Tickmill

Hi ricki72, Thank you for your comment. The decision to apply a close-only mode on BTCUSD was reached after careful consideration and risk calculation. We apologize for any inconvenience that this may be causing, however we are committed to ...

Tickmill

...[/quote] Hi Chak de FX, Thank you for the information you have provided. I have forward it to the relevant department which will be taking over. They will contact you directly as soon as possible. We remain at your disposal for any further ...

Tickmill

Hi Chak de FX Please send us your account number and trade number in question via email to [email protected] and the relevant team will take it from there. Thank you and we remain at your disposal for any further assistance you may require.

Tickmill

Hi Sampat, Thank you for the document provided. This is what we needed. I have forwarded it to the relevant department and they will initiate an investigation with the bank. In the future, please make sure to send such documents directly to ...

Tickmill

Hi Sampat, As our team has already informed you in order to start an investigation with our bank we will need a SWIFT copy (MT103). This essentially is a proof that the payment was processed by your bank and will allow us to trace the funds. We ...

Tickmill

Hi Redbaron81, Thank you for your comment. As you correctly stated, currently, we do not support CAD as base currency in our MT4 accounts. Please note that our management is constantly looking for new methods which will help us provide better client ...

Tickmill

Hi Chak de FX, Yes, that’s correct. Please make sure you always consult our MT4 platform for all swap rates on instruments. Thank you.

Tickmill

Hi Dispersion, Trader of the month is very much alive and thriving. You can check out the latest results on the Promotions section of our website. Follow this link to find out who won in October and read through the terms and conditions if you are ...

Tickmill

Dear traders, Explore the exciting world of Forex trading by downloading our Free eBook. Learn how the currency market works and discover useful trading strategies, technical indicators and expert tips. Download eBook

Tickmill

Tickmill Group breaks another trading volume record Forex and CFD broker, Tickmill, announced today that October 2018 has been its most successful month up to datewith a record-breaking $145.53 billion in trading volume. This figure marks an ...

Tickmill