Hi kk110, Thank you for your feedback. Please forward the original email you received to [email protected] so we can investigate.

Tickmill

Hi Juan, Thank you for your feedback. Our support team will be able to provide detailed instructions on how to process your withdrawal. Please reach out to them at [email protected] and ask to speak with a representative that speaks your language ...

Tickmill

Hi YahiaBrown, Thank you for your feedback. However please note that during major news announcements, such as elections, the markets can become volatile and slippage may occur. If you have any additional questions or require assistance, kindly ...

Tickmill

Hi Rockit, Thank you for your feedback. European clients can register under Tickmill UK where the leverage is set to 1:30 as per ESMA rules. If you need any additional clarifications, please contact our support team at [email protected] who will ...

Tickmill

Hi Ots, Kindly contact our support team providing the following details: Trade ID, MT4 account number so that they can investigate and get back to you. You can reach our support team at [email protected] Thank you.

Tickmill

Hello, Thank you for your feedback. Kindly note that Tickmill does not provide trading services for clients/residents of Sudan. Also, we do not accept transaction from US banks, since do not provide trading services for US residents. For any ...

Tickmill

Hi forexvert Unfortunately, Tickmill does not provide trading service for clients/residents of British Columbia. Thank you.

Tickmill

Hi MacDougall Slippage may occur when trading during the news when the markets are volatile. Please note that slippage might occur with all kinds of order types, also on pending orders. In order to check from our side, please contact our support ...

Tickmill

Hi newbietofx, Kindly contact our support team ([email protected] / [email protected]) providing your MT4 account number and Trade ID so that they can investigate and assit. Thank you

Tickmill

Hi dean55555, Please contact our support team directly at [email protected] specifying what error message you get when you try to make a payment, we will check the issue and will assist you. Thank you

Tickmill

Hi Fxpsas, All swaps are updated regularly as per liquidity providers and we notify our clients in advance of any changes. It's a standard in FX industry to update swaps even daily in order to be in line with market conditions. As for stocks indices ...

Tickmill

Hi fxpsas, Thank you for your comment. Kind send an email to our support team with your trading account number and some screenshots so we can investigate. Thank you.

Tickmill

Hi ihyunsoo, Thank you for your message. Our deposit and withdrawal rules are explained in the Terms and Conditions in the Client Area also on our website. Each time you make a new deposit, you are required to read the T&Cs and agree to them before ...

Tickmill

Hi ihyunsoo, Kindly contact our support team providing more details about the incident (account number / exact date - time) so that they can investigate and assist you. We remain at your disposal for anything else you may require.

Tickmill

Hi rockit, We do not offer trading on cryptocurrencies. Our list of available instruments can be seen here: url

Tickmill

Hi Hazard89, Please note that EU clients can have an account under both regulations, Tickmill UK (FCA) and Tickmill Eurpe (CySec) as well. In order to assist you, we will need more details about your country of residency and your passport. If you ...

Tickmill

Hello Traders, The countdown to Brexit has started! Check out our infographic to discover key insights and interesting approaches to trading this market-moving event ==> Go to the infographic

Tickmill

Hi Gwethy, We do not offer dollar index, but you can have a look at our range of instruments here: url We remain at your disposal for anything else you may require.

Tickmill

Hi everyone, We did indeed experience some outage on our demo service yesterday. The downtime was caused by an issue on our Demo Server’s hosting provider side. We apologize for any inconvenience that this may have caused and thank you for your ...

Tickmill