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Jason Rogers replied May 2, 2017Hi civilpes, The Trading Station platform allows for order sizes up to 50 million per trade provided you have the funds in your account to put up as margin. The amount entered in the order window is in thousands, therefore 50,000 would denote 50 ...
FXCM Discussion
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Jason Rogers replied Apr 28, 2017Please note the holiday hours for certain CFD products next week. All times are in New York EST. Have a great weekend! image
FXCM Discussion
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Jason Rogers replied Apr 24, 2017Hi Paul, What currency pair are you trading? And what currency is your account denominated in? Not all currency pairs will have a pip cost of 10 p/pip for a micro lot trade size. Pip cost is not arbitrarily set by FXCM but rather dependent on the ...
FXCM Discussion
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Jason Rogers replied Apr 21, 2017Hi Paul, Thanks for bringing this to my attention. Can you please send an email to me at jrogers AT fxcm DOT com with your account number and the ticket number of the trade you mentioned or any others as an example we can investigate. We certainly ...
FXCM Discussion
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Jason Rogers replied Apr 21, 2017Hi elf.ay I would suggest contacting the broker you are trading with for help. If you were trading an FXCM account, we have an audit team setup to formally review any trade inquiries and make adjustments in the event there is an error with the trade ...
FXCM Discussion
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Jason Rogers replied Apr 18, 2017[quote=TraderThomas;9769297] Hi Thomas, If FXCM were acting as a market maker on NDD forex execution we would not have suffered more than $200 million dollars in losses during the SNB flash crash. On NDD forex execution, every order is offset ...
Oanda vs FOREX.com vs any other broker for US clients
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Jason Rogers replied Apr 18, 2017Hi PoundPotamus, Yes, if FXCM is unable to manage the risk then the account could be switched to NDD forex execution. Here's an excerpt from the Trading Execution Risks page on our website concerning Dealing Desk Forex Execution: DEALING DESK FOREX ...
FXCM Discussion
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Jason Rogers replied Apr 18, 2017Thanks JoJosh. Happy to have you as a client! How about that GBP/USD volatility this afternoon

FXCM Discussion
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Jason Rogers commented Apr 13, 2017Hi Bakker, Still here as always to help! Jason
FXCM’s trading volume falls to $225 bn in Mar 2017, active accounts drop by double digit
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Jason Rogers replied Apr 13, 2017Below are the CFD holiday trading hours for Good Friday and Easter. Forex trading hours remain unchanged. Please note all times are New York EST. image
FXCM Discussion
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Jason Rogers replied Apr 3, 2017Hi socramalb, The principle difference between the mini and standard account is the type of execution each uses. Our mini accounts use dealing desk forex execution and our standard accounts use No Dealing Desk (NDD) forex execution. Which one is ...
FXCM Discussion
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Jason Rogers replied Mar 29, 2017Hi sivafxt, FXCM is currently not offering share CFDs, but I will let you know if and when we do. Jason
FXCM Discussion
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Jason Rogers replied Mar 29, 2017Hi cerox, Our support team would be happy to review the execution of any trades if you would please submit a trade inquiry with details using the following online form url . Jason
FXCM Discussion
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Jason Rogers replied Mar 24, 2017Hi socramalb, Welcome to the forum. Yes, here's how to do it. From the Marketscope chart click File > Create Chart. In the window that appears, select 'Other' for the date range and the Date from and Date to options will become active so you can ...
FXCM Discussion
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Jason Rogers replied Mar 20, 2017Hi kendi, Yes it is possible. The margin call feature is designed to close positions when account equity falls below the margin requirements, but there may be instances when liquidity does not exist at the exact margin call rate. As a result, ...
FXCM Discussion
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Jason Rogers replied Mar 16, 2017Hi Claudia, The fee dee mentioned is for a bank wire. Sending a bank wire is not a service that banks typically provide for free regardless of whe. Banks are generally fee hungry nowadays . Please note we also offer free withdrawal options by credit ...
FXCM Discussion
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Jason Rogers replied Mar 15, 2017Hi Phil, With the NDD model, FXCM fills your orders with the best prices taken from competing liquidity providers. That means your orders can only be filled at a price that is available in the market. If your stop order is for a price that's not ...
FXCM Discussion
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Jason Rogers replied Mar 14, 2017Yes Phil, we offer spread betting accounts for residents of the UK and Ireland through our FXCM UK subsidiary. We don't offer guaranteed stops because our No Dealing Desk (NDD) forex execution offsets each client order one-for-one with the best ...
FXCM Discussion